Hi, I am just wondering if anyone has had their withdrawals from Slots Million yet I withdrew £60 on Monday I asked live chat yesterday why my withdrawal hasn't been processed and I've been told that a game wasn't working correctly yesterday. I don't understand what the game has to do with the withdrawal that I made on Monday when it wasn't working correctly on Tuesday.
Aled. So I've just received a response from them. since you used a game that was not working correctly yesterday, we are waiting for news about the game from the game providers to ensure everything is ok. Once we have, we will process the withdrawal for you.
Aled. So what has happened is that a particular game provider has contacted us to say that they have noticed issues with games on their side. They have not told us which games, and have asked us to hold on things until they have competed their investigations on their side. At the moment, I have no further information I'm sorry