right now (after those great three weeks) i am assuming it’s back to normal and basically just spinning a fancy magical wheel to determine when you will be lucky enough to receive your winnings this week, or the next, or the next.
I'm thankful someone else can attest that SM are back to their slow-mo snail speed payments, along with all the excuses that go with it.
SM blamed their last processor for all the delays. When they finally changed processor to INPAY, SM did, for the 1'st week or so, have payments going out lightning fast. But this now seems like it was RUSE, and a temporary act to passify the forum, and not jepodise their accreditation.
Can say that because my VIP host has been feeding me the same line, blaming their new processor (INPAY) for these delays, again.
After days of the same excuses, along with T&C's justification, decided I'd contact the processor (they have a customer help desk).
- 7'th August, 2019 - "I am glad to inform that your withdrawal of $1,550.00 has been accepted and processed. It is now on its way to you."
SM didn't actually transfer those funds to the processor till the 13'th August, and even then, they missed the cut-off time
Instead, it was sent yesterday 14'th, and finally the $1,550 arriving in my bank account today, 15'th.
Inpay (
) details:
2019-08-13 14:07 Refund transfer pending
2019-08-13 13:25 Ready for refund
2019-08-13 13:25 Transaction screening in process
2019-08-13 13:25 Ready for transaction screening
2019-08-13 13:25 To be refund 1,550.00 AUD
2019-08-13 13:25 Created 1,550.00 AUD
If my withdrawl wont be paid for a week, then say so. Be honest about it. Don't feed me crapola it's sent, and then blame your processor INPAY for delays which are SlotsMillion's doing. These winnings (payments) are no longer SM's money -- like lost bets are no longer players money.
In days gone by, there was term 'A Gentleman's Agreement', which directly related to gambling wages. If a "gentleman" lost, then he paid his debts. But if he won, then those winnings were paid to him quickly. I've kept my end of the deal with SM, but it seems SM can't or wont return that gambler's respect. Adios SM. I'll find another casino who doesn't need to spin BS, to a loyal VIP customer.
And that $2950 claimed to be sent twice (once on 5'th for legit winnings) and in error again the 6'th August, INPAY have no record of it.