I have had several withdrawals with slots capital over the past few months. The last withdrawal took over two weeks to get. I sent several e-mails and got no response. I called them and spoke with support and was told Monday, Then Tuesday and then even Wed. Then I come to find out on Thursday the payment was not even processed as I was told and as it showed in my cashier history. I signed up for fed ex tracker so when I have a package that is being sent to me I get all the info from the moment the package left. This is how I got the detailed information about when the check was actually sent out. I finally received it last Friday.
So I got lucky and requested another withdrawal Last Tuesday. today one week later it still sits in my account as reversible. According to their rules it supposed to be in processing stage after 72 hour waiting period. I sent e-mails , contacted live support and even sent sloto a message here on this web sight. After several days I was finally contacted by the Manager and he said he would ask accounting to speed up the process but still the end of today nothing was done.
Slots capital does what they want, when they want , how they want so don't waist your time reading the web sight cash out rules. It don't matter anyway.
I been playing their for years and I have entire notebook pages of excuses they have used. I can't tell you how many payments have been delayed and how many e-mails have been ignored.
This establishment is by far the worst ever when it comes to customer support and taking care of their depositing customers.
Can't wait till another rival allows US players because I about had it with slots capital. Can not deal with their bad business practice much longer.
So I got lucky and requested another withdrawal Last Tuesday. today one week later it still sits in my account as reversible. According to their rules it supposed to be in processing stage after 72 hour waiting period. I sent e-mails , contacted live support and even sent sloto a message here on this web sight. After several days I was finally contacted by the Manager and he said he would ask accounting to speed up the process but still the end of today nothing was done.
Slots capital does what they want, when they want , how they want so don't waist your time reading the web sight cash out rules. It don't matter anyway.
I been playing their for years and I have entire notebook pages of excuses they have used. I can't tell you how many payments have been delayed and how many e-mails have been ignored.
This establishment is by far the worst ever when it comes to customer support and taking care of their depositing customers.
Can't wait till another rival allows US players because I about had it with slots capital. Can not deal with their bad business practice much longer.