Resolved SkillOnNet representative?

[Durham307]

Hi guys is there a skill on the net rep active on the forum I had a win on Lord Ping they have normally been pretty good with withdrawals for me around a day or so.

Had a 2000 euro withdrawal just sat in processing since Friday their live chat now is pretty much gone so all done via email. Had one reply saying as it’s a big amount it’s taking longer but had much bigger wins paid out there no problem.

I have contacted customer service and the VIP any further help be appreciated as it’s a lot of money to me

Check out this new SkillOnNet Casino - PlayJango!

 

[maxd]

EGO

They're the @EGO rep, I've sent a Private Message to see if they might be able to assist you.

- Max

 

[Durham307]

Thanks Max I saw them but noticed they have not been active since the 23/8.

 

[EGO]

Hi guys is there a skill on the net rep active on the forum I had a win on Lord Ping they have normally been pretty good with withdrawals for me around a day or so.

Had a 2000 euro withdrawal just sat in processing since Friday their live chat now is pretty much gone so all done via email. Had one reply saying as it’s a big amount it’s taking longer but had much bigger wins paid out there no problem.

I have contacted customer service and the VIP any further help be appreciated as it’s a lot of money to me

we only do the EGO casinos on here but if you PM me your username I will see what i can do

 

[maxd]

@Durham307 , were you able to get assistance on your LordPing issue?

If not, I manage the Casinomeister complaints service called Player Arbitration aka "PAB" and we'd be happy to assist you.

If you are interested in our help the details of the PAB service are here: Submit Your Online Casino Complaint - Casinomeister

We ask that you DO NOT skip the step about reading our Player Arbitration Policies and Procedures .
Fair Warning: failure to comply with the Policies & Procedures could delay, damage or even kill your PAB.

Let me know if you have any questions.

Regards,
Max, Player Arbitration (PAB) Manager, Casinomeister.com

 

[Durham307]

Hi Max

Was going to message you got confirmation emails this morning. Had issues withdrawing to my new style debit master card so they had to pay via bank details which they had on file. So hopefully should have my winnings by tomorrow it’s all processed their side.

My past experiences is normally day after the email money is in my account.

Cheers
Steve

 

[maxd]

Please let us know when your money is in, then we can mark this thread "Resolved".
@EGO , many thanks for your assistance on this.

- Max

 

[justdoit]

they do take their time sometimes, on paypal they police is to pay in 12hrs but many time I cashout got late up to 5- 10 days, sometimes they pay in 10mins,

 

[Durham307]

Hi

Just checked it’s still not on my bank this morning I have sent off emails to support again. With my approved transaction IDs.

 

[Durham307]

Hi Max

Just to keep you updated the skill on the net rep has been replying to my withdrawals where twofold. 1 from Red Kings for a 1000 euros I got that yesterday the 2000 from Lord Ping still awaiting the rep confirmed both cleared there end I asked him this morning which card they sent the 2000 I would guess and hope my main card.

 

[Durham307]

Hi mate all settled they set it to my other card rather than my bank account it was actually paid yesterday just checked there this morning.

 

[maxd]

Thank you for the updates, happy to hear it worked out.

- Max