cocoa pooey
Hi made a $50 deposit 200% got it up to $362 on a coupon bonus whent thru 10 bonus rounds and loads off free spins on atrt3 and two features on scary at about 80 spins a pop all on minimun bets they all came in early lol and all within an hour.
Then when i do step my bets up i lose it all straight hit cashier for my 100% bonus up to $350 its gone shit!
Make a cash deposit $400 it dont show up on my balance.
Make another one off $100 just incase its a one off lol it aint shit.
Top it off up to 48 hours wait what a shitter.
All operators are currently assisting others. Thanks for your patience. You are currently placed in queue number 1. The average wait is 23seconds. An operator will be with you shortly.
You are now chatting with 'Shawn'
you: Hi i just made a $400 deposit but the cash has not shown up on my balance.
Shawn: Welcome to Cocoa Casino's Live Support. How may I assist you?
Shawn: Hello
Shawn: May I have your Login name and email address please?
you: omg777
[email protected]
Shawn: One moment please.
you: i am at cocoa casino
Shawn: Thank you
Shawn: Well I see here its status is still showing as processing
you: how come
you: i made a $50 deposit earlier and it was instant
Shawn: One moment please.
you: not happy with this
Shawn: Please contact moneybookers to check if the money has been released yet.
you: it has, as its not in my account
you: also moneybookers takes a couple off days to get back to you
you: the money is not in my account!
you: i have checked
Shawn: Then we will have to check with accounting department
Shawn: You will be contacted by email as soon as possible about this matter
you: how long
you: if i make another deposit will the same happen
Shawn: Within 48 hours
you: your joking right
Shawn: I cannot guarantee anything
you: 48 hours
Shawn: I am mentioning a maximum of 48 hours
Shawn: It depends on how busy they are
you: i will make another deposit and see if that goes thru
you: 1 sec
Shawn: Ok
you: no luck i made a $100 deposit
you: thats $500 you owe me now
you: lol
Shawn: I see that as pending too
you: i had such a good start now things have gone crappy
Shawn: You will be gotten back to as soon as possible
you: ok
you: sucks
you: bye
Shawn: Is there anything else I can help you with?
you: no what else could go wrong
you: lol
you: bye
Shawn: Good bye
Ok here we go they have gone thru i am back in the game!