HERCYBOY
Dormant Account
- Joined
- May 1, 2018
- Location
- South yorkshire
I am confused on Royal panda bamboo bonus
Here are the terrms below.
So initial cash 130 in which was used and the matched bonus from royal panda is now at 2060.46.
The wagering has definatle been done which was last night quoted at 1600 by support and we even increased our stakes to 5. To our suprise when contacting support back to seebif wagering was comoleted they said the wagering amout was 1700 and there verification team would be in touch because of the £5 stake increase.
They said we have have no active cash and therefore cannot withdraw.
This seems very dubious and they wont payout any help would be appreciated
Here are the terrms below.
So initial cash 130 in which was used and the matched bonus from royal panda is now at 2060.46.
The wagering has definatle been done which was last night quoted at 1600 by support and we even increased our stakes to 5. To our suprise when contacting support back to seebif wagering was comoleted they said the wagering amout was 1700 and there verification team would be in touch because of the £5 stake increase.
They said we have have no active cash and therefore cannot withdraw.
This seems very dubious and they wont payout any help would be appreciated
- The Bamboo Bonus, and any bonus winnings won using it, can only be used on casino games, and not sports betting.
- The Bamboo Bonus must be claimed on Friday between 00:00 and 23:59 (CEST)
- Each player can claim one Bamboo Bonus per week
- Maximum bonus amount: £150
- Wagering requirements: x35 (casino games only)
- Wagering requirements can only be met with cash balance bets.
- Unless otherwise stated, any remaining bonus money shall expire after 90 days of being credited, if the player has not met the wagering requirements.