Roxy Palace's GREAT Weekend offers!

Joined
May 13, 2014
Location
Wolverhampton
Nope, No sarcasm (which from me is unusual!) in the thread title!

Roxy Palace send some cracking offers through for low rollers (before and after 32 Red purchase)

100 FS on a decent slot (usually 243 ways but has been slots like Tomb Raider II, Red Hot Devil) so still good games- All you need to do is deposit £20

I have taken the offer a good few times and enjoyed it over 2 days as you get 50 FS Saturday and another 50FS Sunday! - So 2 for the price of one so to speak!

All ready to go to day when I see the email ' Yes! - Avalon II - cracking offer) Then I saw the 'slight' change in the promotion requirements :(

Avalon Offer.jpg

DOUBLE!! - Did not expect this, especially with 32 Red now 'at the helm' Totally spoilt it for me and I'm sure I ain't the only low roller who feels this way!
 
£20 is a good deal really, Now doubling up to £40 is a piss take, Thats a good chunk out of a small rollers depo,

It seems to be the trend recently, Only the other day bingo stars up there 10 casino match bonus to deposit 20 for 10, They lost me as a player,
 
Email Incorrect

IMG_1155.jpg

So I got the same email only to be told in chat I actually qualified for 50 fs on Terminator 2 for £20, yet the email was sent to me from them with my username at the bottom as you can see (Iv blurred part of it obv.)

If i'd not took the initiative to speak to the live chat then I could of done £40 with the expectation of 100 freespins on Avalon 2. A bit naughty I think

The wagering is 50x on the freespins winnings too so really a 75% bonus with 25x deposit and bonus wagering plus the bonus to be spent on the game they say to begin with. Not great really, I prefer the 100% on a Friday upto £50 at 32red, the wagering is better too
 
Live support information via Roxy's Chat is a bit hit and miss to be fair and no disrespect to anyone who works there!!

When these sort of promos first started to come through, I went to chat to ask about the In's and Out's and was told that 50 FS on a minimum bet 0.50p (Think It was Cool Wolf) was Lines = 1, Coin Size = 0.05.

I insisted at the time that this was very unlikely to be the case, taking a leap of faith and depositing to discover it was all 50 lines at coin 0.01.

This is just a example of a few mis-understandings and incorrect information I have been provided with.

You do not have to wager or play it all on the game the FS are awarded on, once FS are complete you can wager the balance on any slot at you leisure until bust or WR completed.

I have taken this offer a few times (when it was £20 to trigger) and made play thru once or twice with successful, hassle free cash outs!

I think once 32 Red have fully got everyone 'up to speed' and put their mark on the set up as a whole, then all of these issues will disappear.
 
Hi Jon,

I hope you are well. Sorry to hear you had some issues with this promo.

I've just done some quick investigation, it appears that this was an error with the graphic in the email rather than a change of requirement. In short, different tiers have a different offer, e.g. a higher tier may need to deposit £40 - but their free games will be a higher value. The £40 deposit requirement was, unfortunately, shown to you in error.

Please drop me a PM with your username if you would like to me investigate any further. Sorry for the confusion.

Mark
 
I received the same offer for a depo of 40 where it has always been 20 before. And iam blue tier i think, so nothing special..
 

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