Rich Reels Legit?

PS I know they aren't Casinomeister accredited but their play is 1000% better than the Club World Group so if they do have legitimate payouts I will continue playing there. Thanks!
 
PS I know they aren't Casinomeister accredited but their play is 1000% better than the Club World Group so if they do have legitimate payouts I will continue playing there. Thanks!
Rich Reels is the sister casino to Villento - both pretty good casinos IMHO.
Obviously the play will be better than Club World because they use MG software, not RTG... :p

I could be wrong, but I believe they are only not accredited here due to poor/no response to Max/Bryan regarding player issues quite some time ago.
I should be meeting reps from the casino at the London affy conference in 2 weeks time - I'll raise this subject with them & see what they have to say for themselves.

KK
 
It takes longer and longer, but they pay

And they are indeed lacking their former accreditation bc of their unwillingness to have PAB issues dealt with by our hosts, or any third party mods. The now more assertive KGC handles any issues a player might have with them, and from all accounts I have read, they have accepted the terms set by the tribal gaming council, and paid players accordingly.

I love them too. But variance is a freaking bitch, and I am on her bad side a.t.m. Running poor everywhere, and RichReels being my favorite, they are enjoying the majority of my deposits (or maybe I should call them donations; been running so poorly, and making BR choices to boot, that I am yet to cashout in the new year).
 
I play at Rich Reels all the time, the USA version, I have never had any problems getting paid..They are a sister casino to Villento, I play there also, but never able to hit anything, much luckier at Rich Reels..Also Casinoshare (USA version) and Grand Mondial, no problems with payout and good customer support..Just give them a call, they answer right away and take care of any issues you may have..
 
And they are indeed lacking their former accreditation bc of their unwillingness to have PAB issues dealt with by our hosts, or any third party mods. The now more assertive KGC handles any issues a player might have with them, and from all accounts I have read, they have accepted the terms set by the tribal gaming council, and paid players accordingly.

I love them too. But variance is a freaking bitch, and I am on her bad side a.t.m. Running poor everywhere, and RichReels being my favorite, they are enjoying the majority of my deposits (or maybe I should call them donations; been running so poorly, and making BR choices to boot, that I am yet to cashout in the new year).

I would love to play there more, but I just can't keep making donations that I get nothing out of! Maybe, that will change one day!
 
I would love to play there more, but I just can't keep making donations that I get nothing out of! Maybe, that will change one day!

I play at both Rich Reels and Villento ---- and have done well, especially at Cashapillar and Dolphin game. Cashouts of my QT deposits have gone back to QT for withdrawals within 24-48 hours. Never a problem as of today.

Diane
 
Re: Villento Cashout time

I requested a cashout on Saturday 1/15 (non banking day) Money was in my QT account as of this morning Monday 1/17. This is my second withdrawal with them in 2 weeks, both took less than 24 hours of banking day time.

FWIW

Diane
 
Villento/RichReels

Uncertain whether or no Villento to go, after searching the forum, finding nothing conclusive either way -
and despite tossing away an attractively presented promo CD perhaps a year ago,
on Jan 11th I succumbed :
"...begin your gaming experience by collecting your New Real Account US Dollar 1,000 Welcome Offer" says the home page.

Downloads the software, Registers, Login.
Live Chat lady tells me to deposit and enjoy welcome bonus.
And hey look! It's 100% 1st dep match. Only x 15 PERCENT playthru???
Yes please says me!

Slots all seemed to be regulation MG games.
No, actually more kind than usual...
Took an exceptionally long time however to make the WR ?
Went repeatedly checking the credits box (was definitely avoiding early wd submission) there's a warning in the T&C : about having 2 goes and yer done for mate! Goose is cooked Pal!
Made sufficient impression that I missed the highlight of the T and Cees...

Who'd imagine?
Scratchies = 100% of playthru.
SLOTS only 50% ...
50? HEY! That equals WR x 30 deposit + bonus elsewhere.
AHHH. Tricky!!!

But $50 and hours (many) later -
Credit box now says Cash $260 Bonus = 0
Go Cashier!
Says "Withdrawable amount $260".
OK! Email Cust Service ask them to check and approve please?
Reply comes back :
Sorry mate... $100 plus $100 = $200 x 15 = $3000 and you still have $1300 to go!
"Yeah right"... says me. "But I only deposited $50!
Another reply. "Yup. You're right" says them.
Wager another $180 and you'll be OK to withdaw.

So 200 spins on fast auto @ .90c time and I'm another 3 dollars richer:lolup:
Send em another polite message.
Do the faxback...
Do the withdrawal.
Reply comes on 14th Jan:
'Thank you for your email.
I confirm that your recent documents was sent to our processing company for review. You will be contacted once feedback is available.
If you have any further queries feel free to contact our helpdesk!
warm regards
In.....n
Villento Las Vegas Helpdesk
Help@Villentobrands.com"

Feedback?
15th Nothing.
16th " "
17th " "
18th " " ...Today here in Oz (a day ahead of you?)

Check Neteller.
Hey! Got Paid Yesterday!!!
Somebody forgot to tell me.
That's ok.

You wanted to know how it goes at Villento?
Good as anywhere else in my book.
Couple of whoopsies, Bit of human error. Happens.
Stay cool, remain polite.
1st WD new customer - SIX days: not too bad I reckon.
And so if you want to give em a try you might
email Help@Villentobrands.com ?
Tell em pianoman submitted a good lengthy report at CM forum and you'd like to register.

Easiest way to get people alongside is to show them some respect and appreciation befort you even start.
If you win Give Them TIME to process things.
If you don't win, always remember we're the ones who choose to spend our money this way.
It's not foulplay - usually we get tired or greedy (or both) or luck wasn't with us today.
Don't flame the site for stealing your money.

Thanks Villento.

Win lose or draw - I will be back for more!
 
ASIDE FROM 412 SPINS WITHOUT A FEATURE ON THE SAME GAME......which in my book is just crappy programming, Id say I like playing with these guys so far. Pretty upset about the 412 spins and no feature but Ill chalk it up to just bad luck. So far they're OK.

DONT PLAY THE TSAR GAME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
 
i played both villento and rich reels few years alot, few weeks ago start playing again and my expirience was really bad in rich reel. 1 day before played in villento and livechat recomment rich reels and told i get same bonuses. For rich reels first did not get none of bonuses (100% + some spins ) when i asked again that 100% they add that, later asking those spins to and chat rep ignore question first and later answered i will receive those when i have made few more depo i will receive (rep was supervisor) I paste for her some lines where she sayd those spins are added but it takes 24-48h when they are in my acc. Never come, I request chat history later and what i got was edited heavily. after i told i have saved those logs for my self to they add spins (different more spins but value was much worst)

duh...
 
Rich Reels = No problem handling my deposits and withdrawals.

I regularly get the free spins each week from there and Villento the sister site. Sometimes I win/most times I don't. But its still fun. Free spins are generally 40 spins @ .25 per spin so its $10. But free is free.

I wouldn't worry about their site in terms of getting paid. But if you don't feel you get a fair shake in terms of winning, just go play some where else.

IMO

Diane
 
Rich Reels pays pretty quick..I requested a cashout on Thursday March 24, 2011 by wire and the money was in my bank account by Tuesday morning March 29, 2011. I am very pleased with them so far. I am from the US and am glad they allow us to play at their casino. I love MG games...to me there is nothing that compares.
 
Rich Reels pays pretty quick..I requested a cashout on Thursday March 24, 2011 by wire and the money was in my bank account by Tuesday morning March 29, 2011. I am very pleased with them so far. I am from the US and am glad they allow us to play at their casino. I love MG games...to me there is nothing that compares.


That was my feeling exactly about a year ago. Good to know they are still doing it right. Thanks cash4all.
:)
 
Ok so how about before you withdrew? I don't remember having to verify anything at any Microgaming casino, before or after a cashout. Only did it at Rivals and Rtgs. A new player might find a little more is requested. :) wtg on the win:thumbsup:
 

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