Hi all,
I've been playing on Redbet/Whitebet for quite a long time now, but I've never ever been able to deposit through my credit card. It is the easiest way for me to deposit, especially on weekends (when my bank doesn't let me authenticate payments through my phone, for whatever reason), so recently I've been trying to solve this issue.
Having contacted customer support on several occasions and gotten the typical "clear your cookies/cache" and "we've forwarded your complaint to the relevant party", I'd now like to see if anyone else here has had this problem?
The issue specifically is when the site attempts to load the Visa 3D Secure window (I use Nordea, if that matters) - it tries to load this window into a frame on the website itself, something that the payment processor doesn't like for security reasons. On Chrome, Firefox and Safari, this results in a blank frame where the authentication should be carried out. However, on Microsoft Edge, a proper error message is displayed, explaining that the content can't be displayed for security reasons (as I explained earlier). A very simple fix for this would be to simply have the authenticator open in a new tab, or a new window, rather than have it in the page itself.
Would love to hear some thoughts, specifically from people who have to authenticate their credit card deposits through 3D Secure (unsure how common this is outside of Sweden, pardon me if this doesn't really affect that many people).
Also, why did Redbet/Whitebet do away with the monthly bonuses? I liked those a lot...
I've been playing on Redbet/Whitebet for quite a long time now, but I've never ever been able to deposit through my credit card. It is the easiest way for me to deposit, especially on weekends (when my bank doesn't let me authenticate payments through my phone, for whatever reason), so recently I've been trying to solve this issue.
Having contacted customer support on several occasions and gotten the typical "clear your cookies/cache" and "we've forwarded your complaint to the relevant party", I'd now like to see if anyone else here has had this problem?
The issue specifically is when the site attempts to load the Visa 3D Secure window (I use Nordea, if that matters) - it tries to load this window into a frame on the website itself, something that the payment processor doesn't like for security reasons. On Chrome, Firefox and Safari, this results in a blank frame where the authentication should be carried out. However, on Microsoft Edge, a proper error message is displayed, explaining that the content can't be displayed for security reasons (as I explained earlier). A very simple fix for this would be to simply have the authenticator open in a new tab, or a new window, rather than have it in the page itself.
Would love to hear some thoughts, specifically from people who have to authenticate their credit card deposits through 3D Secure (unsure how common this is outside of Sweden, pardon me if this doesn't really affect that many people).
Also, why did Redbet/Whitebet do away with the monthly bonuses? I liked those a lot...
...must be recent as I played there just a few weeks ago. Very nice of them to not inform their players and one has to find out like that. 
