Question about Slotty Vegas

[petro]

Can anyone tell me how to check my remaining wagering requirement?
Support have mysteriously vanished.

 

[petro]

Alright, I'm not going to wager any more until I get a hold of these guys.

 

[Harry_BKK]

There you go.

Live Chat only starts at 8 - 9 am CET.

 

[petro]

Seems like live chat at Slotty have suddenly appeared anyway...

btw Harry do you know how to get ahold of the staff at Trada casino? I have the same problem there as well; awol staff.

 

[Harry_BKK]

Seems like live chat at Slotty have suddenly appeared anyway...

btw Harry do you know how to get ahold of the staff at Trada casino? I have the same problem there as well; awol staff.

Try a PM to Rachel, the TRADA rep, she might pick it up this early, only 5.23am in the UK right now. Their chat only opens at 9AM GMT (UK Time).

 

[petro]

Well, I just lost over $100 at Slotty Vegas because of a trap term.

"Real funds do not contribute to toward the wagering requirement of the bonus."
What does this mean?
You have to contact Slotty Vegas themselves and ask because it is not understandable by anyone otherwise.

According to Slotty Vegas what it means is:
You use your real funds first. If you dip into the bonus funds at all: that's when the 30x wagering requirement starts.
I was up the whole time thinking that I was working through the WR.

In my opinion it's a foul term because it is not explained properly in the T&C. For instance; it does not state which funds are used first; I assumed bonus funds would be.

If chat didn't conveniently disappear, I probably would have asked the right questions which would have lead to knowing about that term.

EDIT: Free spins are funny too; guy in live chat assured me there were no bogus terms attached. Yet, I just completed the WR and the bonus funds are not released. The plot thickens...
The staff flatly lied to me about several things. These guys are bad news.

 

[interlog]

Well I just lost over $100 at Slotty Vegas because of a trap term.

"Real funds do not contribute to toward the wagering requirement of the bonus."
What does this mean?
You have to contact Slotty Vegas themselves and ask because it is not understandable by anyone otherwise.

According to Slotty Vegas what it means is:
You use your real funds first. If you dip into the bonus funds at all: that's when the 30x wagering requirement starts.
I was up the whole time thinking that I was working through the WR.

In my opinion it's a foul term because it is not explained in the T&C.

If chat didn't conveniently disappear, I probably would have asked the right questions which would have lead to knowing about that term.

It is actually pretty clear, but I would expect that you can cancel the bonus if you haven't touched the bonus money which then makes the bonus money a second chance.

 

[Harry_BKK]

Well, I just lost over $100 at Slotty Vegas because of a trap term.

"Real funds do not contribute to toward the wagering requirement of the bonus."
What does this mean?
You have to contact Slotty Vegas themselves and ask because it is not understandable by anyone otherwise.

According to Slotty Vegas what it means is:
You use your real funds first. If you dip into the bonus funds at all: that's when the 30x wagering requirement starts.
I was up the whole time thinking that I was working through the WR.

In my opinion it's a foul term because it is not explained in the T&C.

If chat didn't conveniently disappear, I probably would have asked the right questions which would have lead to knowing about that term.

There was an announcement from them here on CM a few months ago when they changed the T&C's.

At Betat/Slotty you could always withdraw your funds if you never touched the bonus. The difference to the previous T&C's is that instead of 50xB WR with all bets, real and bonus funds contributing to the WR it is now only 30xB and WR only starts once you use the bonus funds.

 

[spintee]

yes they changed the rules a while back, It did used to start from the off,

There is not many sites where wager starts from the off, Not where you can withdraw at any stage,

Drvegas does but unless you dip into the bonus than you will lose bonus if you withdraw, The best way there would be to play, do the wager and dip into bonus than the bonus becomes withdraw,

Allbritishcasino and I am sure its sister sites also withdraw anytime, Unsure if wager starts from the off

 

[TradaCasino]

Seems like live chat at Slotty have suddenly appeared anyway...

btw Harry do you know how to get ahold of the staff at Trada casino? I have the same problem there as well; awol staff.

I'm here!

How can I help? Live chat is available now so pop on and say hello if you need anything (or PM me).

Rachel.

 

[petro]

There was an announcement from them here on CM a few months ago when they changed the T&C's.

At Betat/Slotty you could always withdraw your funds if you never touched the bonus. The difference to the previous T&C's is that instead of 50xB WR with all bets, real and bonus funds contributing to the WR it is now only 30xB and WR only starts once you use the bonus funds.

You have an encyclopedic knowledge of every casino. I'm impressed :notworthy

@TradaCasino, don't worry it's nothing bad, I just have a question.
I think my experience at Trada wasn't too bad.