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Question about Slotty Vegas

Discussion in 'Online Casinos' started by petro, Nov 3, 2016.

    Nov 3, 2016
  1. petro

    petro Dormant account, per user request PABnoaccred2 PABaccred

    Occupation:
    N/A
    Location:
    Narnia
    Can anyone tell me how to check my remaining wagering requirement?
    Support have mysteriously vanished. ;)
     
  2. Nov 3, 2016
  3. petro

    petro Dormant account, per user request PABnoaccred2 PABaccred

    Occupation:
    N/A
    Location:
    Narnia
    Alright, I'm not going to wager any more until I get a hold of these guys. :thumbsup:
     
  4. Nov 3, 2016
  5. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    There you go.

    Live Chat only starts at 8 - 9 am CET.

    Question about Slotty Vegas: Capture 745.PNG,Nov 3, 2016
     
  6. Nov 3, 2016
  7. petro

    petro Dormant account, per user request PABnoaccred2 PABaccred

    Occupation:
    N/A
    Location:
    Narnia
    Seems like live chat at Slotty have suddenly appeared anyway...

    btw Harry do you know how to get ahold of the staff at Trada casino? I have the same problem there as well; awol staff.
     
  8. Nov 3, 2016
  9. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    Try a PM to Rachel, the TRADA rep, she might pick it up this early, only 5.23am in the UK right now. Their chat only opens at 9AM GMT (UK Time).
     
  10. Nov 3, 2016
  11. petro

    petro Dormant account, per user request PABnoaccred2 PABaccred

    Occupation:
    N/A
    Location:
    Narnia
    Well, I just lost over $100 at Slotty Vegas because of a trap term. :eek:

    "Real funds do not contribute to toward the wagering requirement of the bonus."
    What does this mean? :confused:
    You have to contact Slotty Vegas themselves and ask because it is not understandable by anyone otherwise.

    According to Slotty Vegas what it means is:
    You use your real funds first. If you dip into the bonus funds at all: that's when the 30x wagering requirement starts.
    I was up the whole time thinking that I was working through the WR.

    In my opinion it's a foul term because it is not explained properly in the T&C. For instance; it does not state which funds are used first; I assumed bonus funds would be.

    If chat didn't conveniently disappear, I probably would have asked the right questions which would have lead to knowing about that term.

    EDIT: Free spins are funny too; guy in live chat assured me there were no bogus terms attached. Yet, I just completed the WR and the bonus funds are not released. The plot thickens...
    The staff flatly lied to me about several things. These guys are bad news.
     
    Last edited: Nov 3, 2016
  12. Nov 3, 2016
  13. interlog

    interlog Senior Member MM webmeister

    Occupation:
    Manager
    Location:
    London
    It is actually pretty clear, but I would expect that you can cancel the bonus if you haven't touched the bonus money which then makes the bonus money a second chance.
     
  14. Nov 3, 2016
  15. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    There was an announcement from them here on CM a few months ago when they changed the T&C's.

    At Betat/Slotty you could always withdraw your funds if you never touched the bonus. The difference to the previous T&C's is that instead of 50xB WR with all bets, real and bonus funds contributing to the WR it is now only 30xB and WR only starts once you use the bonus funds.
     
  16. Nov 3, 2016
  17. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    yes they changed the rules a while back, It did used to start from the off,

    There is not many sites where wager starts from the off, Not where you can withdraw at any stage,

    Drvegas does but unless you dip into the bonus than you will lose bonus if you withdraw, The best way there would be to play, do the wager and dip into bonus than the bonus becomes withdraw,

    Allbritishcasino and I am sure its sister sites also withdraw anytime, Unsure if wager starts from the off
     
  18. Nov 3, 2016
  19. TradaCasino

    TradaCasino Official rep for Trada Casino

    Occupation:
    Head of Casino
    Location:
    Dublin, Ireland
    I'm here! :thumbsup:

    How can I help? Live chat is available now so pop on and say hello if you need anything (or PM me).

    Rachel.
     
  20. Nov 3, 2016
  21. petro

    petro Dormant account, per user request PABnoaccred2 PABaccred

    Occupation:
    N/A
    Location:
    Narnia
    You have an encyclopedic knowledge of every casino. I'm impressed :notworthy

    @TradaCasino, don't worry it's nothing bad, I just have a question. :)
    I think my experience at Trada wasn't too bad.
     

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