anyone else had trouble getting their winnings from prism casino? I won$1000 with the 175% bonus-played it as required then they came up witht he excuse that I had 4 accounts with them (totally untrue)and refused to pay out
but is there anything that can be done as they insist that all bets are final. also why the several days delay before they process your withdrawal obviously so they can dip into your account and remove funds without your consent. surell this must be illegal
Costra Rica is incapable of issuing gaming licenses. What they do issue is "business licenses". A gaming license and a business license are two very diffent things. All casinos that state they are licensed by Costa Rica should be avoided, as there is NO gaming regulation whatsoever.
I'm pretty sure that they; casino's in Costa Rica, can not processing billing from within Costa Rica.
This may be a lead in which you could follow, depending again on where their e-processor is located. However please bear in mind that Virtual Casino Group owns their own e-processing company, hence maybe a mine field.
Hey I'll do some checking markey111 on which country their e-processor is located.
I remember someone here also has problem with Prism Casino invloved with EZTP. Unauthorizated charge at her bank account. In fact Bryan sent me email about the forum because I email him about EZTP issue.
I talked to my bank and they told me EZTP tried MANY times to take money out of my account unsuccessfully.
Good luck!
P.S. I think windows casino use them now. I won't play either one as long as invloved with EZTP.
Okay. I check it's from Jinnia on June 22.
You can take a look your self. Hope you won't have any problem with them. I think they might clear out those "technical problem" by now.
There's not much that can be done with Prism. Sorry, but I won't invest my time with complaints about them. They are non-responsive and just plain crooked. I wish people would be a bit more investigative when playing at online casinos. Just type in "virtual casino group" or "prism casino" at google.com and a lot of good information comes up (once you get past the banner farmer ads). I haven't ranked high with Prism being listed at google because I haven't dedicated a whole page to them; they are merely lumped in with all the other "Virtual Casinos". But many of the others "Cirrus casino" for example, are listed near the top.
You must use discretion when you throw your money around.
I've received your "pitch a bitch" and I will forward it to my contacts at RTG. Perhaps they will be able to help you out.
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