Positive Shark Casino Experience

[keswick33]

I thought I would report a positive experience I had with Shark Casino. I signed up last month for the 200% to $400 WELCOME Bonus one week prior to it being changed to a Sticky for any BJ play.

Well before I signed up I searched Casinomeister and found a few posts that made me a little uncomfortable with Shark. But I decided to give it a shot and deposited $200. Over the course of a couple weeks I played mostly BJ but also some Pai Gow Poker and Video Poker and ended up with my deposit and most of the $400 bonus intact after the $18000 WR.

Along the way I learned that they had changed the WELCOME bonus terms to a sticky for anyone who played BJ. Well this added to my angst about whether I was going to see my money.

Well I was pleasantly surprised. I requested my cashout and sent in the Faxback form, and after a reasonable 5 day wait, all of my funds were sent to my Neteller account. No hassles & no attempts to change the terms of my Cashable bonus.

So, long story short ... Shark Casino was completely professional, offered me a great bonus, and stuck to their terms. I will gladly do one of their reload offers.

keswick33

 

[lovetogamble]

Ummmm

I don't think I've ever heard of any RTG Welcome bonus that ever allowed for anything other than slots being played on a 100% bonus.

I still wonder? Your first post and it's nothing but praise for what some think is a shady RTG Casino. Not saying your not telling the truth but sure sounds odd to me.

 

[keswick33]

I don't think I've ever heard of any RTG Welcome bonus that ever allowed for anything other than slots being played on a 100% bonus.

I still wonder? Your first post and it's nothing but praise for what some think is a shady RTG Casino. Not saying your not telling the truth but sure sounds odd to me.

I kind of figured someone would post a reply like this ... and I completely understand.

I just figured I would make my first post something positive instead of having it be a PAB, if I ever run into trouble with a casino, when noone has heard of me and I have no posts.

I'm certainly not saying Shark is the best casino around. Like I mentioned, I was actually nervous about depositing and playing there, because of their reputation. I would not recommend them to someone with a small BR or just starting out at casinos, but for someone with a little gambool and a sufficient BR, give it a shot. It worked out well for me.

As far as the WELCOME bonus goes, the terms are still up on their site, now with the change that BJ makes it a sticky bonus. When I signed up it was a cashable 200% to $400 with a 30x(D+B) = $18000 WR (Slots have a lower WR, but most games were allowed). I am sure others can vouch for this bonus offer also. In hindsight it was very good and was changed to a BJ Sticky around 8/25/06 as was mentioned here and on TwoPlusTwo.

 

[aka23]

My experience was not as positive. I signed up on 8/25 and was up about $650 after finishing the playthrough. I attempted to withdraw my $200 deposit. My withdrawl was declined a week later. They told me I signed up a few hours after they changed the rules, making the bonus a sticky and I had to withdraw above $400 ($400 sticky). I check the T&C's carefully before taking a bonus and am certain that there was nothing about the change in the T&C when I signed up. I asked them to get their webmaster to list the time that the T&C changed, but they never followed through. Instead they just insisted that they changed it a few hours before I signed up.

Eventually I accepted that they were not going to make the bonus cashable, so I bet the sticky and gained ~$550 to make up for the $400 bonus loss. At this point the total in my account was over $1400. I tried to withdraw the $400+, bring my balance down to $1000. Again my withdrawl was declined a week later. They told me that I can't withdraw $400+ because the bonus has a max cash out of $4000. I have to withdraw everything to make it clear that the bonus and max cash out have ended, or continue playing and try to reach the max cash out of $4000. I tried to withdraw everything. Its been more than a week (I believe), and I haven't received my withdrawl yet.

 

[aka23]

I don't think I've ever heard of any RTG Welcome bonus that ever allowed for anything other than slots being played on a 100% bonus.

I'm guessing you mean 100% and cashable? There are quite a few that offer 100%+ sticky bonuses, but 100% and cashable with reasonable wagering for low house edge table games is rare. I can only think of three RTG casinos with such an offer on a sign up bonus.

I still wonder? Your first post and it's nothing but praise for what some think is a shady RTG Casino. Not saying your not telling the truth but sure sounds odd to me.

I was thinking the same thing. It is an odd first post.

 

[soflat]

Hmm, $18000 WR, sticky, faxback form, and 5 day wait for cashout? I think I'll pass.

 

[chuchu59]

Hi Keswick33,

Welcome to the forum and congratualations on the win. After seeing all the negative postings you would certainly feel relieved in receiving your winnings.
However, I think this is more a neutral than a positive experience. After all, you did nothing wrong and you should be paid your winnings promptly and 5 days isnt exactly what most players would like to wait to receive their money. They have not done anything out of the ordinary to be complimented like this IMO.

 

[OMENIC]

They told me that I can't withdraw $400+ because the bonus has a max cash out of $4000. I have to withdraw everything to make it clear that the bonus and max cash out have ended, or continue playing and try to reach the max cash out of $4000. I tried to withdraw everything.

I don't understand. Do you mean minimum $4000?

or could you have tried to withdraw the $1400 as a total amount?

 

[aka23]

I don't understand. Do you mean minimum $4000?

or could you have tried to withdraw the $1400 as a total amount?

The maximum withdrawl is 10xB=$4000. Many RTG bonuses have a 10xB maximum withdrawl that often becomes a factor when a player hits the jackpot on slots. They claim I had to withdraw everything at once (my $1400+ total) to insure that I would not eventually reach the $4000 limit and insure that the $4000 limit period is over. I suspect they just wanted to an excuse to keep me playing, hoping I'll continue making risky bets and lose everything.

I eventually tried to withdraw my total last week. This withdrawl is still pending.

 

[OMENIC]

The maximum withdrawl is 10xB=$4000. Many RTG bonuses have a 10xB maximum withdrawl that often becomes a factor when a player hits the jackpot on slots. They claim I had to withdraw everything at once (my $1400+ total) to insure that I would not eventually reach the $4000 limit and insure that the $4000 limit period is over. I suspect they just wanted to an excuse to keep me playing, hoping I'll continue making risky bets and lose everything.

I eventually tried to withdraw my total last week. This withdrawl is still pending.

So you could have withdrawn $1400 then they'd take the sticky off. But you chose to keep playing. If you had surpassed $4000 you would only get $4000.

 

[aka23]

So you could have withdrawn $1400 then they'd take the sticky off. But you chose to keep playing. If you had surpassed $4000 you would only get $4000.

I chose to withdraw the ~$1400 (~$1000 after sticky bonus is removed). This withdrawl is still pending after a week. If I had chosen to keep playing and hit a jackpot, winning tens of thousands, I would only get to keep $4000.

 

[aka23]

Shark paid me the full $1000+ today, less than 24 hours after I returned the "fax back" form. Fortunately I called them and found out about the missing documents less than 30 days after my first failed withdrawl (it was nearly 30 days), as the T&C states:

"Before any payout can be processed you need to send a legible photocopy of a valid ID, a completed fax back form and a copy of a utility bill with your name on it . You will have 30 days after you requested a withdrawal to send us these documents, otherwise your withdrawal will be denied and credited back to your account. In case we did have not receive the documents within 30 days after the denial of the withdrawal took process, winnings will become null and void."

 

[keswick33]

Shark paid me the full $1000+ today, less than 24 hours after I returned the "fax back" form. Fortunately I called them and found out about the missing documents less than 30 days after my first failed withdrawl (it was nearly 30 days),[/B]"

Congrats on the win and I'm glad you received your cashout also.