Resolved PlexGaming, please, reply to me ASAP!

[aksana]

PlexGaming, reply to me ASAP and stop ignoring me!

PlexGaming haven't yet paid me my June affiliate commissions. Nobody replies to my emails. They've been owing me commissions for almost 2 months.

I sent pm to PlexGaming manager here at CM, but again I didn't receive reply.

Is there PlexGaming manager?

 

[maxd]

I see that PlexGaming hasn't been around in a while.

I'll fire them an email directing them to this thread.

Also, keep in mind that the Pitch-A-Bitch process is available to affiliates as well as players. If you're interested start with the Pitch-A-Bitch FAQ.

Regards,
Max Drayman
Casinomeister.com, Player Grievance Manager

 

[aksana]

Thanks Maxd, PlexGaming manager replied to me on AGD. He said that they didn't receive all my emails. Earlier they received them, but now they don't receive my emails. But it's not a reason for non payments. He said that he would pay.

 

[P Plex]

Hi Aksana,

Firstly let me say that we did not receive any of your emails or PM's which is why it appears you have had no response. I know you were previously dealing with Sylvie who is no longer with the company which may account for this break down in communication.

However, I agree entirely with your position on none payment regardless of any breakdown in communication. I will not go in to your exact figures here, but please remember that we do not automatically process Affiliate payments under $100 and these should be requested via email.

In order to get our communication back on track and ensure all future payments are processed to your satisfaction please send all future correspondence directly to me at [email protected] or contact me on MSN at [email protected] and I will be happy to help with any queries you have.

Best regards,

Scott.
Plexgaming.

 

[aksana]

Ok, regarding my emails and pm, it's impossible not to receive at least one of them. These are screenshots of my emails and my pm:
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So, I don't understand how you didn't receive my emails and moreover my pm on CasinoMeister!

Regarding my commissions, I only now have known that you have a $100 minimum. In March you paid me even $60 without any problems. But I can't find any mention about a $100 minimum payout. In your T&Cs you have a $1 minimum payout, so please, pay me my commissions ASAP!

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[aksana]

My commissions have been paid. Thanks.