Playojo Withdrawal, how long does it take?

[cass84x]

Hi all. So yesterday I joined playojo and had a win so withdrew it.
This is my 1st withdrawal but it's still pending?
I deposited using faster payments.
Does anyone know how long this takes please?
I have tried to go on to the add documents part but it says I don't need to add anything and there is no link to do so anyway.
Amy advice/help.woild.be appreciated

 

[maxd]

Hello,

First thing to note is that it is the weekend and these things always move slower then. Casino people have weekends too so minor delays like this are not unreasonable.

That said, to have someone look into your case please contact the PlayOjo rep here on the forums — they are @EGO — via Private Message (PM) with the necessary details for them to look into your case. That should get things settled for you.

If that doesn’t resolve the issue satisfactorily then you can ask us to look into it for you via our Player Arbitration (PAB) service. That process starts here:

Regards,

Max Drayman
Forum Moderation Team Leader

 

[cass84x]

Hi all. So yesterday I joined playojo and had a win so withdrew it.
This is my 1st withdrawal but it's still pending?
I deposited using faster payments.
Does anyone know how long this takes please?
I have tried to go on to the add documents part but it says I don't need to add anything and there is no link to do so anyway.
Amy advice/help.woild.be appreciated

 

[cass84x]

So yet again I am nearly 24 hrs waiting for a withdrawal! Same thing happened last week too.i have been verified and my last withdrawal with some within 2 hrs!
Reached out to support (bot) not helpful..says it's pending along with a few other messages then says a manager will look into it int he next hour?
I got some help on here last time and my funds were available within 1hr of messaging.
Any help again would be appreciated

 

[EGO]

So yet again I am nearly 24 hrs waiting for a withdrawal! Same thing happened last week too.i have been verified and my last withdrawal with some within 2 hrs!
Reached out to support (bot) not helpful..says it's pending along with a few other messages then says a manager will look into it int he next hour?
I got some help on here last time and my funds were available within 1hr of messaging.
Any help again would be appreciated

as i told you by PM , you were paid earlier today

 

[kevin34]

as i told you by PM , you were paid earlier today

Hey @EGO, I'm in need of help uploading my documents on slotmagic so I can proceed with a withdrawl. Is there an email I can send my info to you at?

 

[EGO]

Hey @EGO, I'm in need of help uploading my documents on slotmagic so I can proceed with a withdrawl. Is there an email I can send my info to you at?

no you can't send me your Docs , you need to upload them in your Slots Magic account
PM me your username so i can check for you

 

[Rb1988uk]

Burros_us66

Delayed withdrawal.. any help. Thank you.

 

[EGO]

your withdrawal was processed on 3/3/2025 at 23:25:39 GMT to your card ending in *3535