Hey,
Before Sortingbet.com purchased Paradise, I played there a lot and with good success.
Now, a week ago, I get a mail from Sportingbet.com, that I can reload my account with a 100% bonus, special bonus code attached.
So, I decided to give'em a new try. But first, I asked the chat support, if I was eligible for the bonus and how to claim it. They explained and said I was surely eligible.
Ok, I depositd and Hmmm.. NO BONUS.
I once more had a chat with them, and this time he stated it could take up to some hours, until the bonus is credited AND I had to begin to play, for the "system to credit the bonus" ?!
Ok, no prob I thought.
Next day, --- NO BONUS. (BTW: I tried the bonus code each time I logged in, as the support said)
Again..chat: This time, he said, they have absolutlely NO KNOWUNG about ANY bonuses, as this were OTHER PEOPLE that gave them out.. UPS ??!!
Other people ?? The mail came from: email@team.sportingbet.de
So, I began to email to sportingbet.com (with the promo mail attached).
First answer: wait some more days.
Second answer: We don't know what's up, we will ask the other department.
Third answer: "I really cannot find, that there is any promo code in the mail you got from US."
I mailed back: "C'mon, just read the text." - answer: I cannot find...
My next mail: Ok, I copied a pasted the code to the beginning of this mail, maybe you can find it now. And, btw, I copied it out of the last answer mail I got from you...so..."
Next answer: I cannot find... OMG !!!
2 days later: Yes, now I found the code, it is correct, I do not know anything about... OMG ... other dep... OMG
That's all in all more than a week now.
I never got across such a stupid corp. like Sportingbet.. remember,they wanted me back as a player...
Bw aware !
Before Sortingbet.com purchased Paradise, I played there a lot and with good success.
Now, a week ago, I get a mail from Sportingbet.com, that I can reload my account with a 100% bonus, special bonus code attached.
So, I decided to give'em a new try. But first, I asked the chat support, if I was eligible for the bonus and how to claim it. They explained and said I was surely eligible.
Ok, I depositd and Hmmm.. NO BONUS.
I once more had a chat with them, and this time he stated it could take up to some hours, until the bonus is credited AND I had to begin to play, for the "system to credit the bonus" ?!
Ok, no prob I thought.
Next day, --- NO BONUS. (BTW: I tried the bonus code each time I logged in, as the support said)
Again..chat: This time, he said, they have absolutlely NO KNOWUNG about ANY bonuses, as this were OTHER PEOPLE that gave them out.. UPS ??!!
Other people ?? The mail came from: email@team.sportingbet.de
So, I began to email to sportingbet.com (with the promo mail attached).
First answer: wait some more days.
Second answer: We don't know what's up, we will ask the other department.
Third answer: "I really cannot find, that there is any promo code in the mail you got from US."
I mailed back: "C'mon, just read the text." - answer: I cannot find...
My next mail: Ok, I copied a pasted the code to the beginning of this mail, maybe you can find it now. And, btw, I copied it out of the last answer mail I got from you...so..."
Next answer: I cannot find... OMG !!!
2 days later: Yes, now I found the code, it is correct, I do not know anything about... OMG ... other dep... OMG
That's all in all more than a week now.
I never got across such a stupid corp. like Sportingbet.. remember,they wanted me back as a player...
Bw aware !
