Mid month I made a deposit into slotsplus, now I never use bonuses at rtg casinos. The playthrough kills me. The computer I was using was a older one and burned out. Few days later i purchased a new computer, put back in all my casinos. I open up slots plus and i still have a balance of 27.50 left. So I start to play. I get my amount to over 500 and withdraw 400. Now i have noticed that they no longer support instadebit as a withdrawal option so i choose moneybookers. Over on the side states withdrawal amount 502.
I had gotten a few emails from support plus saying moneybookers withdrawal denied.
Now for days none of their support team would respond to my emails or my live chat. I even resent updated docs even though i have played and cashed out before. Today live chat answer my question.
Your withdrawal has been denied as you still have 2680 of playthrough left.
My response was, i never use bonuses and even if i did why would it not show playthrough amount left on the side of the cashier box. Now I tried for over a hour trying to get my account to show this bonus, nothing just my deposit. I lotg out and back in and check again and there it is on the 18th they added a bonus for me. My deposit was on the 17th.
Question is why does it not show how much playthrough you have?
Bad enough it use to take them 14 days to pay back to instadebit now they have removed this option. Not only that the fact of if this bonus was 27 dollars how did they come up with 3000 playthrough?
I had gotten a few emails from support plus saying moneybookers withdrawal denied.
Now for days none of their support team would respond to my emails or my live chat. I even resent updated docs even though i have played and cashed out before. Today live chat answer my question.
Your withdrawal has been denied as you still have 2680 of playthrough left.
My response was, i never use bonuses and even if i did why would it not show playthrough amount left on the side of the cashier box. Now I tried for over a hour trying to get my account to show this bonus, nothing just my deposit. I lotg out and back in and check again and there it is on the 18th they added a bonus for me. My deposit was on the 17th.
Question is why does it not show how much playthrough you have?
Bad enough it use to take them 14 days to pay back to instadebit now they have removed this option. Not only that the fact of if this bonus was 27 dollars how did they come up with 3000 playthrough?