Novibet withdrawal

souldragon

Senior Member
Joined
Oct 17, 2012
Location
Kent
I made a withdrawal at Novibet yesterday evening and the money was in my account by close of business today.No comfort i know,but it appears these issues are related to certain individual accounts.However i do remember them trumpeting the arrival of Visa Direct recently which doesn't seem to have happened.
 

Flyingslotsman

Senior Member
Joined
Mar 14, 2015
Location
Scotland
I made a withdrawal at Novibet yesterday evening and the money was in my account by close of business today.No comfort i know,but it appears these issues are related to certain individual accounts.However i do remember them trumpeting the arrival of Visa Direct recently which doesn't seem to have happened.
I've been a week and still nothing
 

philderby1

Senior Member
Joined
Oct 8, 2012
Location
derby
My withdrawal from yesterday hasnt been actioned yet. Sitting at around 23 hours. Was only £20 off free spins winnings I've been saving up but still. Is it worth me even talking to support about it lol. Maybe give them another couple of days
 

Cristyano123

Newbie member
Joined
Oct 28, 2021
My withdrawal from yesterday hasnt been actioned yet. Sitting at around 23 hours. Was only £20 off free spins winnings I've been saving up but still. Is it worth me even talking to support about it lol. Maybe give them another couple of days
Usually takes around 24 hours.
 

Cristyano123

Newbie member
Joined
Oct 28, 2021
I got an update from a fb group from greece. A guy with the same problems just got an email and i translated it to english. (We have been informed by our payment provider that there has been a problem with a number of withdrawals made on your visa card between 23/10 and 02/11. As a result, the money has not yet appeared in your bank account. We would like to inform you that the money will be available to your Novibet account tomorrow, so that you can request a withdrawal again.) Hopefully we will get it too ,the ones with the same problem
 

philderby1

Senior Member
Joined
Oct 8, 2012
Location
derby
just fired up live chat and politely asked what the situation is with my withdrawal and got told it'll be with me within 24 hours at most. Funny I got told the same thing 23 hours ago 🤣
 

Novibet Rep

Accredited Casino Representative
Joined
Apr 20, 2017
Location
UK
Hello everyone, it seems like we've been able to spot the issue with withdrawals to Visa cards. From the 23rd of October until the 2nd of November, there were technical difficulties in carrying out such withdrawals. We are really sorry for the inconvenience and really apologize for any issues caused.
 

sophiew21

Newbie member
Joined
Aug 15, 2021
Well I’m having massive issues with Novibet, the complaints team agreed redress of £1565.00 apparently they sent this to my bank account on 01/11/2021 and it’s now the 09/11/2021 and no where to be seen and no solution offered ? Can a rep or someone help
 

kennygamerboy

Experienced Member
Joined
Apr 7, 2021
Location
croydon
withdrawl still sat unpaid since 12pm yesterday afternoon no excuse this day in age for slow paying could novi be in trouble?
 

kennygamerboy

Experienced Member
Joined
Apr 7, 2021
Location
croydon
it’s just been processed, it was to a rbs card so will be interesting to see if it’s visa direct or normal. flying guy i’ll let you know cos i know yours don’t come through as visa direct like VS
 
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