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Question Nordicbet - KYC procedure

lotusch

A little mix of Dutch and Irish
Joined
Jun 3, 2013
Location
Dún Dealgan
Hey guys,

I signed up with Nordicbet yesterday as they have a great selection of my fav. games and also some nice selection of Bally slots and sent my ID and copy credit card and such right after registration.
I got a confirmation e-mail right away that they have received the docs.
Now 24+ hours later I did not get a message back from them if docs were ok.

How long does the procedure normally take with them and are they good crowd to play with?
I assume yes as they are accredtied. :cool:
 
Here is how it will look when you click your account in top right of screen:


verify.webp
 
I downloaded the poker client...
Haven't played for real $$$ in a while but might give it a go over xmas holidays! :thumbsup:
I am concidering myself a pretty skilled player and made good money in the good old Everst Poker days. :D
 
Here is how it will look when you click your account in top right of screen:


View attachment 44138

Having that simple display of the current verification situation in a players' account should be adopted widely. Many issues are down to front line CS and finance failing to communicate with each other and the player. Often, the player is never asked for documents, and only finds out they are needed when they run out of patience and chase up a missing payment after xx days. With such a display, players can know right away whether there are any outstanding KYC requirements, so can deal with it quickly.
 
Having that simple display of the current verification situation in a players' account should be adopted widely. Many issues are down to front line CS and finance failing to communicate with each other and the player. Often, the player is never asked for documents, and only finds out they are needed when they run out of patience and chase up a missing payment after xx days. With such a display, players can know right away whether there are any outstanding KYC requirements, so can deal with it quickly.

Yes, and Videoslots do this too plus Casinoroom and a few other Netent-based sites. I'm verified at 888-com and annoyingly the cashier (despite already having processed one cashout which can only be done after verification) still doesn't state I'm verified and every time I do a withdraw the 'upload docs' button is still live.
Your scenario is exactly what happened to me at Major Tom - it would have expedited matters if they had invited docs as soon as I actioned the W/D as opposed to after the pending period when it went to finance.
 
.

I received this from Nordicbet's affiliate team today:


In 2014 the Nordicbet brand will focus exclusively on their core markets: Sweden, Norway, Finland and Denmark.

Consequently Nordicbet will not be available and shut down to non-Scandinavian and Nordic customers as of 01/01/2014.
 
Anyone knows how long a verification needs at NordicBet?

I deposited yesterday and until now my deposit is still pending - no chance to gamble. ^^

Still hope they also work on the weekends.


Btw.: They now accept players from other countries, too.
 
Anyone knows how long a verification needs at NordicBet?

I deposited yesterday and until now my deposit is still pending - no chance to gamble. ^^

Still hope they also work on the weekends.


Btw.: They now accept players from other countries, too.

I hope you get quick clarification and support. Thanks for the heads-up about Nordicbet.
They now accept registrations from: Australia, Canada, Czech Republic, Germany, New Zealand, Poland, Portugal and Switzerland for everybody that likes to join them.
 
Since 3 days: No answer from the support and my deposit from the 25th is still not in my account. :mad:

Hi Polli123,

I've sent you a PM, can you please get back to me at your earliest convenience?

I apologize for the inconvenience and thank you for the cooperation.

Best Regards
 

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