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ok at first actually i only wanted to have them free the money from any restrictions and not do a withdrawal save time and effort ,[i did the w/r in one session] and was tired but they said no you have to with draw it .
i said well ok i was going to ask them to use my e wallet express but before we even got into that i was informed that they want 19.00 to process any transaction i thought scam not any congrats or anything
i wouldnt put two much hope up for this one
Tsk Tsk....we don't learn about RTG casinos yet?
Another problem is that the MB withdrawals are going to be painfully slow for a month then I'm told they will be 24 - 48 hours. I'm assuming they're still setting up processors.
Bet Phoenix are a Sportsbook group and are well known among sportsbettors for their slow payments. I have never heard of people not getting paid but from what I've heard they do not pay as quickly as other offshore sportsbooks.
It will be interesting to see if it is the same woth the casino. Personally I don't mind about payment delays so long as they are reliable and Bet Phoenix do seem good in this regard.
That's just what I was thinking!No, never seen these fees for Neteller.
Funny, so if you withdraw the minimum of $25.-, you owe them $5.-?
For me, a free chip for a new casino gives me a reason to contact support, see how promptly they respond to issue, if they seem competent, and rarely, see how a withdrawal is processed.
@mattsgame...could you provide a link to where you found this table? Some of it is at odds with what support told me in chat.
Table shows no charge for Moneygram and Western Union, chat told me around $18, $20.
They also did not offer me the option of a FREE courier cheque, something I would consider acceptable for any casino to charge an extra fee, as these services are not free for the casino.
Just received an email back from sam requesting docs and my neteller Withdrawal will be made within 10 business days
I talked to Sam again yesterday and he said there is no fee for the first withdrawal each month. After that web wallets will be 20 bucks. He seemed to think this is normal but I assured him it is not and that other RTG casinos that have unlimited free web wallet withdrawals. He said he would bring it up with Management.
10 Business days for a Neteller withdrawal!! You've got to be kidding...right? So counting the weekend that gets throwed in there, it will make that withdrawal 12 days?
Nicolas could tell him that that is not normal, I'm also really surprised at Nicolas' absence here in this thread since the casino launched as well!