That's the first thing I normally check - but they don't appear to have an affy program...
That's the first thing I normally check - but they don't appear to have an affy program...
So I know as much about Sunset as everyone else - i.e. nothing!
BonneChance "own" all Rival white label casinos, but IMHO BonneChance does not actually exist - it's just Rival in disguise!
KK
I can't seem to find anyone else who has made a cash out or anything, and quite frankly, I have no idea how to find out who owns what and so forth... I'm not that experienced in that aspect of this (hence why I always come to you guys, lol)
I guess I'm the guinea pig for us all as far as payouts are concerned
I made the cash out on Monday morning and I spoke with them as recent as today (Wednesday) to make sure they had my documents and so forth.
As far as customer support, it seems pretty good. They have live chat, and aside from asking me for my wire transfer details twice (they ask for it at the time of withdrawal and then again asked me for it via live chat), they seem knowledgeable. "Kevin" told me, and it's always "Kevin - they have never given another name on live chat no matter what time of day or night it is... anyhow "Kevin" told me that the money will be released by the end of the week, so within their 2 to 5 days cash out time frame that is listed on their website.
I'm hopeful... first, because I could use it, lol and second, because I like a rival casino that takes US players... so it'll definitely be a go-to casino for me if the payout is timely.
*Fingers crossed!*
We'll keep our fingers crossed for you too 
Chances are you will since there is a reputation developed already as a new casino with 'all eyes on them' and they cant afford any more negative stigma.
My main bank is credit union. With credit unions they don't have a direct swift code they use a middle man bank so it is extremely difficult to get swift code for them. I talked to branch heads for 3 days and they kept saying its your acct number and I would say um no that's not what I'm being told. The women even called one international she had coming in and asked that's when they learned about swift codes and middleman banks(intermediary I thinks that's what they were called). So after that ordeal I don't do wire.
Ugh, I could scream.... I had high hopes with this casino, I really did. But it seems to be your typical new open in the middle of the night kind of casino.
I made a cashout on Monday April 2nd. It clearly says it will be processed in 2-5 days. But then over the next few days I would log in and there would be someone on instant chat saying "I'm sorry, we need your SWIFT number" or better yet, "We can't process it without your IBAN number"... Well, we're in the US, we don't have IBAN numbers - which I told to no less than 3 people who asked me. How would THEY not know that when I know that?? Fine, moving on, they said the cash out would be processed at the end of the week at the latest.
Of course it still showed as processing on Friday so I talk to them via live chat and they say "oh, don't forget about the bank holiday" Fine, so it won't be Friday or Monday but they said absolutely for sure on Tuesday. So, I look on Tuesday - still processing. I talk via live chat and they say "yes, it was sent to your bank today" Great, but um, why does it still say processing? "Oh, the casino will update that later in the day"
Wednesday, the same thing. Thursday comes and when I go to talk to them again, live chat is suddenly not available. So I write an email in which I get a response that my withdrawal was processed on April 5th. Well, we know that's not true. I figure I'll wait one more day - since according to them it was sent to my bank Tuesday. My bank processes it the very next day and I checked this morning and it was still not there. So, someone is lying. Live chat is again not available. Now I'm just angry and annoyed. I'm still holding out hope... but I'm annoyed.
So, that's my update
I understand that the third poster is you, and a link back to here
Another player that have problems getting paid I can see, but I still can't see any connection anywhere to Red Flush.
Have you asked them about it? Have you sent a pm to the Rep here? Maybe he can tell us if there actually is a connection.
Man....sweatin cashouts like that is not cool,hope you get paid man,but where in the hell do people find these casinos?I heard from Carl, a customer relations host who said he would be handling everything from now on. He told me that the withdrawal was already processed and since it has been over 5 days he will be looking into it. He guaranteed I would receive it... it gives me hope
let alone deposit?
