New Rival, US accepted

[labeled]

Well, good! Another new Rival taking US players - SunsetSlots.com

 

[Surasanji]

Well, good! Another new Rival taking US players - SunsetSlots.com

Rival seems to have been selling a lot more licenses as of late. They're great games- but make sure you read those terms before you claim those bonuses!

 

[Tirilej]

Is this a download Rival?
I don't get what have happened really? Some Rivals had to switched Software to be able to keep the US market, but now there is new Rivals allowed to take people from the US.

I shouldn't care. I don't play Rivals any longer.

Edit:I know I have asked these questions before but I have an extreme short memory, so if
someone would answer again please

 

[labeled]

Is this a download Rival?
I don't get what have happened really? Some Rivals had to switched Software to be able to keep the US market, but now there is new Rivals allowed to take people from the US.

I shouldn't care. I don't play Rivals any longer.

Edit:I know I have asked these questions before but I have an extreme short memory, so if
someone would answer again please

No answers here, only the same questions. Slotocash and Desert Nights are both fully downloadable Rivals again (as is this Sunset Slots, along with Vegas2Web and CrazyLuck) that are available to the US, but for whatever reason, the rest of the older (and trustworthy, like Box24) Rivals aren't back on board. It's odd.

 

[conker]

Isn't Slotocash on RTG now, if they aren't then they need to update their website.

 

[aceking123]

Isn't Slotocash on RTG now, if they aren't then they need to update their website.

yes they are rtg but it seems that there rival aswell might be a slight name change or something there at present there running both softwares )

 

[Mousey]

Well, I am seriously confused -- more so than usual even.

 

[Tirilej]

Well, I am seriously confused -- more so than usual even.

It feels so good to know I'm not alone feeling like that

Helloooo...please help us out

 

[KasinoKing]

Well, I am seriously confused -- more so than usual even.

Sloto'Cash and Desert Nights now have BOTH Rival and RTG - but as separate casinos.
The RTG casino's websites end with .com
The Rival casino's websites end with .co.uk

Existing USA players can still patronise either Rival casino, but I believe they are still not taking any new USA registrations.
I also believe it is OK for players to have accounts at (and get bonuses at) all 4 casinos if they so wish.

I hope that has un-confused you!

KK

 

[Tirilej]

Well the new Rival in this thread takes new sign-ups from USA, wich should mean that all Rival casinos should be able to do that again, but I'm not sure.
I guess I have to do some digging for myself.

 

[Emmeline]

Wrong info given, please delete.

 

[KasinoKing]

I received an e-mail saying Dom Game casino has a new brand Sunset Slots and 11 free or something, downloaded, no free chips there, not to my surprise since I never received my welcome bonus at Dom Game either.
Dom Game is netent+IGT by the way and it seemed very odd that they would open a Rival casino.

That's interesting!
I heard recently that DomGame were buying the defunct Irish Luck Rival casino... I wonder if that's what they did, but that they then re-named it?

KK

 

[Tirilej]

I have found the answer I needed if anyone is interested.

Only those Rivals that has their own processors, support and licensing are able to take customers from USA.
All other Rivals is still outside.

Wich means that the new one SunsetSlots has what it takes to face the US market.
I signed up just to check, and Emmeline, I'm from the same country as you and I had the free $15 in my cashier

 

[nepatsfan01]

I tried it last night, because I remember liking the rival slots but being from the US we at some point didn't have any to play and then some could and some couldn't, etc etc etc, but either way, last night was my first time back on a rival slot in a long time.

I have to say, it wasn't bad. I got my free $15 just to see if I liked it and I did, so I deposited a small amount - $50 I think. The bonus T&C's are tough - 30x! But I actually made it through with a bit over $500 left! Did I cash out? Um, no At that point I got hooked on this slot that was paying really well - Winter Wonders - but it hit a bad streak and I stayed long after I should have. Then I was just bummed and thought I could get back up again... you know how that goes, LOL.

Either way, I had a large amount of play time for a small deposit - I think I played well over 8 hours including 4 hours last night and 4 this morning. Which for me, compared to the RTG's that I play, is HUGE I would definitely deposit there again, and next time, I'm cashing out

 

[Emmeline]

That's interesting!
I heard recently that DomGame were buying the defunct Irish Luck Rival casino... I wonder if that's what they did, but that they then re-named it?

KK

I'm so sorry I mixed them up and I don't even know how that happened. I will have to triple check everything from now on since my memory fails me. It was Irish Luck. .

 

[nepatsfan01]

Just wanted to add a bit of info to this new casino -

I went back and deposited a small-ish amount - $100 over 2 deposits, and I ended up winning again! This time though I was smart and I cashed out $1200! Not sure if they are trying to make a good impression because they are new or they just have some lucky slots, but overall I'm pleased. Again, I had a long play time, which I guess is really what I'm after if I can't win, and overall, they have some decent slots... at least they have some different ones than I am used to.

Either way, now I'll just cross my fingers and hope the payout goes okay

My tip? Play Winter Wonders - when that game pays, it pays BIG! I was sitting around $200 for the longest time and within a matter of a mere 2 minutes I had rocketed from $200 to almost $2000 without even upping the bet. It was a crazy win streak that I went on... which is what I won on the other day (but didn't cash out). This is totally my new favorite game!

 

[Mousey]

Well, good! Another new Rival taking US players - SunsetSlots.com

OK... now that we've figured out that they can take USA players for whatever reason. (Because I thought it was the software - Rival- that pulled out of the market).

Anyway.... Who are they? Who owns them? How did they set up shop on their own without becoming a 'white label'?

 

[anniemac]

From what I read on their website, BonneChance owns them. I thought that was who owned Sloto etc.

Course could be wrong. It's been a while since I played at Rivals.

 

[Tirilej]

From what I read on their website, BonneChance owns them. I thought that was who owned Sloto etc.

Course could be wrong. It's been a while since I played at Rivals.

That was strange because I thought BonneChance was the ones owning all white labels, but not the rest.
Maybe the more we dig into it, the more confused we will be

 

[Surasanji]

OK... now that we've figured out that they can take USA players for whatever reason. (Because I thought it was the software - Rival- that pulled out of the market).

Anyway.... Who are they? Who owns them? How did they set up shop on their own without becoming a 'white label'?

I imagine that's the only way- not being a white label. If you just license their software, and do the rest yourself- its not their fault if you're in the US market, is it?

So, you'd need your own support, your own processors- your own everything!

I think this is the start of a new business plan for Rival. Just a lot more licensing of their software- which isn't a bad thing. Rival's got some really neat games.

 

[labeled]

OK... now that we've figured out that they can take USA players for whatever reason. (Because I thought it was the software - Rival- that pulled out of the market).

Anyway.... Who are they? Who owns them? How did they set up shop on their own without becoming a 'white label'?

Not sure if it's BonneChance or not (by the way, I thought DeckMedia owned sloto/dn, not bonnechance?), but the wording on their website seems to indicate that they're owned by the same people who own Vegas2Web. (Some parts of the website are identically worded and clearly cut and pasted from the same template.) Seems there was a "slow pay" complaint about Vegas2Web recently, right? YMMV, I guess.

And I just don't get how Rival will sell to some, but others won't touch us with a ten foot pole. But if it's that they have "independent everything" it seems to indicate a strong company, right?

Glad to see some nice wins being generated out there, I've gone from "cut my play way down" to "why bother depositing at Sloto or Desert Nights?" They seem so tight, plus their vip program is just going way downhill - less comp points awarded now, Sloto won't automatically clear free play coupons once you've hit the WR so that you can earn comp points (and you're stuck being unable to cashout due to their minimum cashout, so you can't clear it that way unless you're at $100 over over - it's like having WR on top of WR), and now Sloto doesn't even guarantee they will put you in their "club sloto" and give you a monthly cashback anymore - I was informed that was the VIP manager's choice, and apparently I wasn't good enough to make the cut, though I certainly should've been bad enough the way I lost those damn deposits. Lot's of tiny gripes are adding up to less play. The games will always be my favorites, but it's just not worth it.

Hope to see quick payouts from Sunset for those that deposited & won!

 

[Tirilej]

Not sure if it's BonneChance or not (by the way, I thought DeckMedia owned sloto/dn, not bonnechance?), but the wording on their website seems to indicate that they're owned by the same people who own Vegas2Web. (Some parts of the website are identically worded and clearly cut and pasted from the same template.) Seems there was a "slow pay" complaint about Vegas2Web recently, right? YMMV, I guess.

And I just don't get how Rival will sell to some, but others won't touch us with a ten foot pole. But if it's that they have "independent everything" it seems to indicate a strong company, right?

Glad to see some nice wins being generated out there, I've gone from "cut my play way down" to "why bother depositing at Sloto or Desert Nights?" They seem so tight, plus their vip program is just going way downhill - less comp points awarded now, Sloto won't automatically clear free play coupons once you've hit the WR so that you can earn comp points (and you're stuck being unable to cashout due to their minimum cashout, so you can't clear it that way unless you're at $100 over over - it's like having WR on top of WR), and now Sloto doesn't even guarantee they will put you in their "club sloto" and give you a monthly cashback anymore - I was informed that was the VIP manager's choice, and apparently I wasn't good enough to make the cut, though I certainly should've been bad enough the way I lost those damn deposits. Lot's of tiny gripes are adding up to less play. The games will always be my favorites, but it's just not worth it.

Hope to see quick payouts from Sunset for those that deposited & won!

Are you talking about Slotocash's Rival casino now?
Sorry, but I would have needed some spaces between your sentences. There is too many issues at one time for me to figure out what you're saying here

 

[labeled]

Are you talking about Slotocash's Rival casino now?
Sorry, but I would have needed some spaces between your sentences. There is too many issues at one time for me to figure out what you're saying here

Sorry, bad rant! Yes, I was basically saying it's nice to see the new option offering decent playtime, since Sloto/DN are sort of dismal lately. ETA: Remember that this is in the US forum, where we don't have many Rival options at all - and I should mention that really, I only "trust" sloto/dn for Rival play, so I tend to think of it as kind of an either/or thing - either you play at sloto&dn, or you play at one of the new Rivals.

 

[Mousey]

From what I read on their website, BonneChance owns them. I thought that was who owned Sloto etc.

Course could be wrong. It's been a while since I played at Rivals.

But... I thought BonneChance owned DaVinci's and ... awwwww.... crap.... it's too early and my brain isn't working... all those Rivals that dumped usa players.

That's what happens. Time (years) go by and I forget who's who and who owned what etc. If I get a chance today I'll see what I can find with the forum search.

Can someone... KK maybe? ... he could check from the affiliate side? .... find out more about this new casino?

 

[Iplayslots]

SUNSET SLOTS CASINO is LINKED TO REDFLUSH CASINO & CASINO LA VIDA?

OK... now that we've figured out that they can take USA players for whatever reason. (Because I thought it was the software - Rival- that pulled out of the market).

Anyway.... Who are they? Who owns them? How did they set up shop on their own without becoming a 'white label'?

=====================

My gutt feel and with much suspicion (with some proof if i could say that) is that SUNSET SLOTS CASINO is LINKED TO REDFLUSH CASINO & CASINO LA VIDA. your question is very valid in that its not easy to just set up casinos overnight.

Redflush and la vida use to accept US players but stopped once MGS restricted us. i'm just wiery if they are linked then there is a good chance of a casino like this disappearing in no time if there is some software dispute then they're taking all our money along with and leaving no trace. because it will mean MGS and RIVAL software by one operator = trouble and possible shutdown. Well for starters when Sunset slots first came out i noticed and a few others noticed the same support people assisting altho they may have changed that by now. atleast if we could relate them 2 then if anything happens we know where to go right? I was hoping others had more info?

Then i saw somewhere it was brought up about a website Link Removed ( Old/Invalid) which has the exact same designs as sunset slots which seems like a designed frame. thats really strange and looks like a replica of the sunset casino website. Some further investigation would help here!

Just curious before i join because i dont want to get caught and also what makes it more suspicious is i read up on the forums that one dodgy thing to watch out for is when a casino group has different software branded casinos ie. a Microgaming and Rival software operating is what i see here.

Apparently its not permitted as a conflict of interest and this may lead to a SHUT DOWN especially operating in the US and if MGS finds out and then you lose your money and deposit with that casino. By the way - i just noticed this - the RIVAL sign has seemed to have disappeared - unless i'm losing my mind here lol. But its as i thought. So there must be some truth in that guys! Because i clearly remember seeing that before and now its gone... someone mentioned they had good withdrawals and wandered if that was only to get their trust up and get them depositing more and more. i wander!

Some insight is greatly appreciated. Casinomeister.com is a very informative website.. lot of handy hints so i hope to get good info on this to ease my feelings

thanks

 

[KasinoKing]

But... I thought BonneChance owned DaVinci's and ... awwwww.... crap.... it's too early and my brain isn't working... all those Rivals that dumped usa players.

That's what happens. Time (years) go by and I forget who's who and who owned what etc. If I get a chance today I'll see what I can find with the forum search.

Can someone... KK maybe? ... he could check from the affiliate side? .... find out more about this new casino?

That's the first thing I normally check - but they don't appear to have an affy program...
So I know as much about Sunset as everyone else - i.e. nothing!

BonneChance "own" all Rival white label casinos, but IMHO BonneChance does not actually exist - it's just Rival in disguise!

KK

 

[BingoT]

Time will tell.
I did send an Email to Nathan to join in.

Hi There,

Thank you for your email.

At present we do not have an affiliate program.The affiliate program will launch within a month from now.

Check with us then.

Best regards,
Nathan

 

[Tirilej]

That's the first thing I normally check - but they don't appear to have an affy program...
So I know as much about Sunset as everyone else - i.e. nothing!

BonneChance "own" all Rival white label casinos, but IMHO BonneChance does not actually exist - it's just Rival in disguise!

KK

That's the sad part too with these threads about them. They are getting a lot of free advertizing.
No affy program - no protection for players either if they shows not to be trustworthy.
I did sign up because of this thread, but I have recieved no emails about them at all.
Well, I will not make any deposits since I know nothing about them

 

[nepatsfan01]

I guess I'm the guinea pig for us all as far as payouts are concerned I can't seem to find anyone else who has made a cash out or anything, and quite frankly, I have no idea how to find out who owns what and so forth... I'm not that experienced in that aspect of this (hence why I always come to you guys, lol)

I made the cash out on Monday morning and I spoke with them as recent as today (Wednesday) to make sure they had my documents and so forth.

As far as customer support, it seems pretty good. They have live chat, and aside from asking me for my wire transfer details twice (they ask for it at the time of withdrawal and then again asked me for it via live chat), they seem knowledgeable. "Kevin" told me, and it's always "Kevin - they have never given another name on live chat no matter what time of day or night it is... anyhow "Kevin" told me that the money will be released by the end of the week, so within their 2 to 5 days cash out time frame that is listed on their website.

I'm hopeful... first, because I could use it, lol and second, because I like a rival casino that takes US players... so it'll definitely be a go-to casino for me if the payout is timely.

*Fingers crossed!*

 

[butterflyboogie]

Let us know how the cashout goes. I have deposited there but haven't won yet, however if things go smoothly for you I will continue to "try", for a little bit anyay. Good luck!! Hopefully they will get an affiliate program soon (it makes me more comfortable if some of you around here promote them).

 

[cpdnd31]

What are there withdrawal methods if you don't mind me asking? On vegas2web it was only wire and i didn't have a bank with swift code after a month they sent me a Canadian check so I ended up opening a bank acct depositing and then after it cleared I closed acct. Only one bank here that would take the check. So I won't play rival until I know there are better options for US players.

 

[nepatsfan01]

What are there withdrawal methods if you don't mind me asking? On vegas2web it was only wire and i didn't have a bank with swift code after a month they sent me a Canadian check so I ended up opening a bank acct depositing and then after it cleared I closed acct. Only one bank here that would take the check. So I won't play rival until I know there are better options for US players.

There are only 2 options that come up for me - the wire transfer and click2pay. I don't know why, but I've been trying for YEARS to get a click2pay account, but just like right now, it either shows that I'm not in a valid country to open an account or it shows that I can't register "at this time." I gave up a couple of years ago, but I just tried again and I'm still getting the same crap, lol. Is click2pay for US players?

And btw - I thought all banks have a SWIFT code? Unless they don't accept international wire transfers?

 

[SlotsLover]

NO click2pay

There are only 2 options that come up for me - the wire transfer and click2pay. I don't know why, but I've been trying for YEARS to get a click2pay account, but just like right now, it either shows that I'm not in a valid country to open an account or it shows that I can't register "at this time." I gave up a couple of years ago, but I just tried again and I'm still getting the same crap, lol. Is click2pay for US players?

No new Click2Pay accounts for US players.

 

[Nifty29]

=====================

My gutt feel and with much suspicion (with some proof if i could say that) is that SUNSET SLOTS CASINO is LINKED TO REDFLUSH CASINO & CASINO LA VIDA. your question is very valid in that its not easy to just set up casinos overnight.

Redflush and la vida use to accept US players but stopped once MGS restricted us. i'm just wiery if they are linked then there is a good chance of a casino like this disappearing in no time if there is some software dispute then they're taking all our money along with and leaving no trace. because it will mean MGS and RIVAL software by one operator = trouble and possible shutdown. Well for starters when Sunset slots first came out i noticed and a few others noticed the same support people assisting altho they may have changed that by now. atleast if we could relate them 2 then if anything happens we know where to go right? I was hoping others had more info?

Then i saw somewhere it was brought up about a website Link Removed ( Old/Invalid) which has the exact same designs as sunset slots which seems like a designed frame. thats really strange and looks like a replica of the sunset casino website. Some further investigation would help here!

Just curious before i join because i dont want to get caught and also what makes it more suspicious is i read up on the forums that one dodgy thing to watch out for is when a casino group has different software branded casinos ie. a Microgaming and Rival software operating is what i see here.

Apparently its not permitted as a conflict of interest and this may lead to a SHUT DOWN especially operating in the US and if MGS finds out and then you lose your money and deposit with that casino. By the way - i just noticed this - the RIVAL sign has seemed to have disappeared - unless i'm losing my mind here lol. But its as i thought. So there must be some truth in that guys! Because i clearly remember seeing that before and now its gone... someone mentioned they had good withdrawals and wandered if that was only to get their trust up and get them depositing more and more. i wander!

Some insight is greatly appreciated. Casinomeister.com is a very informative website.. lot of handy hints so i hope to get good info on this to ease my feelings

thanks

Quick question.....have you been a member here previously? The writing style seems familiar.

 

[Iplayslots]

I guess I'm the guinea pig for us all as far as payouts are concerned I can't seem to find anyone else who has made a cash out or anything, and quite frankly, I have no idea how to find out who owns what and so forth... I'm not that experienced in that aspect of this (hence why I always come to you guys, lol)

I made the cash out on Monday morning and I spoke with them as recent as today (Wednesday) to make sure they had my documents and so forth.

As far as customer support, it seems pretty good. They have live chat, and aside from asking me for my wire transfer details twice (they ask for it at the time of withdrawal and then again asked me for it via live chat), they seem knowledgeable. "Kevin" told me, and it's always "Kevin - they have never given another name on live chat no matter what time of day or night it is... anyhow "Kevin" told me that the money will be released by the end of the week, so within their 2 to 5 days cash out time frame that is listed on their website.

I'm hopeful... first, because I could use it, lol and second, because I like a rival casino that takes US players... so it'll definitely be a go-to casino for me if the payout is timely.

*Fingers crossed!*

Well i sure hope that you receive your funds We'll keep our fingers crossed for you too Chances are you will since there is a reputation developed already as a new casino with 'all eyes on them' and they cant afford any more negative stigma.

FYI - there is NO a RIVAL sign anywhere - puts us more at risk not knowing that either!
It was there initially and then a subtle remove.. that's obviously a tactic to gain trust through a familiar brand in the initially stages.

AS for Kevin - i strangely noticed that too.. seems like they keeping it highly anonymous or consistent more like it so that no names can be tied with other casinos, but i do know that when they first came out it was the redflush & casino la visa support agents all chatting. So now maybe they on a high alert to keep that top secret or else will get into hot water with MGS for having a conflicting brand. Besides there's likely to be more than 2 or 3 shifts working if its a 24/7 support that's how they work, meaning all under then one default name Kevin.

I tried also contacting support about their aff program - they gave the response that there isn't one at present but should have in a month or so. It is not common now days though to see a casino accepting most of the major countries - US, IT, FR, AUS etc.

Well only time will tell.

 

[Iplayslots]

Quick question.....have you been a member here previously? The writing style seems familiar.

Nope, not that i know of - i dont tink i had that much wine
I joined mainly for some answers to questions i had about sunset slots too

 

[blonde]

I did sign up and played the free chip, but don't think I will deposit there. This has been a while back and today I receive an email to send in my security docs. Well no thanks, for one I haven't even made a real money deposit and for two, something tells me to stay away from this place.

 

[cpdnd31]

My main bank is credit union. With credit unions they don't have a direct swift code they use a middle man bank so it is extremely difficult to get swift code for them. I talked to branch heads for 3 days and they kept saying its your acct number and I would say um no that's not what I'm being told. The women even called one international she had coming in and asked that's when they learned about swift codes and middleman banks(intermediary I thinks that's what they were called). So after that ordeal I don't do wire.

 

[Stovetopp]

I am sure US bANKS dont require "swift" code although they do have one. I guess its for internatinal banking among other banks outside US.

 

[Diane]

My main bank is credit union. With credit unions they don't have a direct swift code they use a middle man bank so it is extremely difficult to get swift code for them. I talked to branch heads for 3 days and they kept saying its your acct number and I would say um no that's not what I'm being told. The women even called one international she had coming in and asked that's when they learned about swift codes and middleman banks(intermediary I thinks that's what they were called). So after that ordeal I don't do wire.

Ditto with me and my credit union. No SWIFT code.

My solution was to open up an online checking account with one of the Big name banks and I now use that just for gaming transactions.

But my credit union is still the only source I have found for international prepaid VISA cards that have worked at every site I play at.

Diane

 

[nepatsfan01]

Ugh, I could scream.... I had high hopes with this casino, I really did. But it seems to be your typical new open in the middle of the night kind of casino.

I made a cashout on Monday April 2nd. It clearly says it will be processed in 2-5 days. But then over the next few days I would log in and there would be someone on instant chat saying "I'm sorry, we need your SWIFT number" or better yet, "We can't process it without your IBAN number"... Well, we're in the US, we don't have IBAN numbers - which I told to no less than 3 people who asked me. How would THEY not know that when I know that?? Fine, moving on, they said the cash out would be processed at the end of the week at the latest.

Of course it still showed as processing on Friday so I talk to them via live chat and they say "oh, don't forget about the bank holiday" Fine, so it won't be Friday or Monday but they said absolutely for sure on Tuesday. So, I look on Tuesday - still processing. I talk via live chat and they say "yes, it was sent to your bank today" Great, but um, why does it still say processing? "Oh, the casino will update that later in the day"

Wednesday, the same thing. Thursday comes and when I go to talk to them again, live chat is suddenly not available. So I write an email in which I get a response that my withdrawal was processed on April 5th. Well, we know that's not true. I figure I'll wait one more day - since according to them it was sent to my bank Tuesday. My bank processes it the very next day and I checked this morning and it was still not there. So, someone is lying. Live chat is again not available. Now I'm just angry and annoyed. I'm still holding out hope... but I'm annoyed.

So, that's my update

 

[nepatsfan01]

Well I finally got hold of live chat and again I got a completely different answer - I figured I'd just post the live chat...

Carl : Hello and welcome to the casino
Erin: Hi, thanks
Carl : how may i assist?
Erin: I wanted to find out a status on my withdrawal that I made with you 10 days ago?
Erin: My username is ....
Carl : Erin everything seems in order and your cash-in should be paid today or on monday
Erin: no, see that is the problem. I was told it was paid this past Tuesday... I have 2 withdrawals pending. I'm talking about the one I made Last Monday
Erin: It wasn't paid out this past Tuesday because I haven't received it, so I'd really like to know when or if it was actually paid out
Carl : was it paid via VISA?
Erin: no, I was told it was paid via wire transfer, but it still says it is processing
Erin: Actually, I need you to tell me if it was paid... I have been told about 12 different things and I just want to know whether it was processed or not?
Carl : the wire transfer will take 4-7 working days before it is in your account Erin
Carl : it was processed
Erin: My bank processes it the next day... what day was it actually processed?
Erin: or I should say, what day was it actually paid out to my bank?
Carl : Erin it was processed yesterday at 12 in the afternoon
Carl : out time
Carl : which is 10am GMT
Erin: Ok, so why was I told it was paid out on Tuesday then?
Carl : from your account it seems to have been paid yesterday
Carl : i might be wrong
Erin: could you possibly check with someone or is there someone I can email and ask to find out exactly what is going on?
Carl : did you receive an e-mail confirmation from us Erin?
Erin: no I didn't
Carl : then it was paid yesterday Erin
Erin: alright. I guess I'll just keep waiting.
Erin: Thanks

So, he didn't know how it was paid out. Suddenly I wasn't paid out till yesterday when I was told I was paid out on Tuesday. And before that, he said I'd be paid today or Monday.

So it certainly doesn't look good. I'm just annoyed annoyed annoyed.

 

[Iplayslots]

SUNSET SLOTS NOT PAYING - CONTACT REDLUSH OR CASINO LA VIDA?

Ugh, I could scream.... I had high hopes with this casino, I really did. But it seems to be your typical new open in the middle of the night kind of casino.

I made a cashout on Monday April 2nd. It clearly says it will be processed in 2-5 days. But then over the next few days I would log in and there would be someone on instant chat saying "I'm sorry, we need your SWIFT number" or better yet, "We can't process it without your IBAN number"... Well, we're in the US, we don't have IBAN numbers - which I told to no less than 3 people who asked me. How would THEY not know that when I know that?? Fine, moving on, they said the cash out would be processed at the end of the week at the latest.

Of course it still showed as processing on Friday so I talk to them via live chat and they say "oh, don't forget about the bank holiday" Fine, so it won't be Friday or Monday but they said absolutely for sure on Tuesday. So, I look on Tuesday - still processing. I talk via live chat and they say "yes, it was sent to your bank today" Great, but um, why does it still say processing? "Oh, the casino will update that later in the day"

Wednesday, the same thing. Thursday comes and when I go to talk to them again, live chat is suddenly not available. So I write an email in which I get a response that my withdrawal was processed on April 5th. Well, we know that's not true. I figure I'll wait one more day - since according to them it was sent to my bank Tuesday. My bank processes it the very next day and I checked this morning and it was still not there. So, someone is lying. Live chat is again not available. Now I'm just angry and annoyed. I'm still holding out hope... but I'm annoyed.

So, that's my update

Hello, oh my this is gettin worse. There is not a chance i will put my money in now! as i thought because they MGS and having a fake rival site they can get shutdown easily and take ur money. i just read another post in CAP and i mentioned urs too. i hope u dont mind me doing that becos atleast everyone can get togeta and be a stronger unit.

That post is here -

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.

Since you have such a hard time why not try contacting redflush and la vida casino to ask them, hopefully youl get more joy. thats what i wil suggest.

 

[Tirilej]

Hello, oh my this is gettin worse. There is not a chance i will put my money in now! as i thought because they MGS and having a fake rival site they can get shutdown easily and take ur money. i just read another post in CAP and i mentioned urs too. i hope u dont mind me doing that becos atleast everyone can get togeta and be a stronger unit.

That post is here -

You do not have permission to view link Log in or register now.

.

Since you have such a hard time why not try contacting redflush and la vida casino to ask them, hopefully youl get more joy. thats what i wil suggest.

I understand that the third poster is you, and a link back to here

Another player that have problems getting paid I can see, but I still can't see any connection anywhere to Red Flush.
Have you asked them about it? Have you sent a pm to the Rep here? Maybe he can tell us if there actually is a connection.

 

[Iplayslots]

I understand that the third poster is you, and a link back to here

Another player that have problems getting paid I can see, but I still can't see any connection anywhere to Red Flush.
Have you asked them about it? Have you sent a pm to the Rep here? Maybe he can tell us if there actually is a connection.

Earlier posts in this thread mentioned it about sunset slots livechat initially being handled by redflush and la vida agents when they first started off. so i just suggested maybe trying to contact them instead since the livechat suddenly went down.

 

[Tirilej]

Earlier posts in this thread mentioned it about sunset slots livechat initially being handled by redflush and la vida agents when they first started off. so i just suggested maybe trying to contact them instead since the livechat suddenly went down.

But it was you who started that rumour here in this very thread. I read the same post from you in another forum also, and so far we don't know anything about any connection except from what you have said.

I didn't believe it before and I still don't until anyone prove it to me.

 

[Tirilej]

I went back reading my last posts here and suddenly I felt ashamed

It's easy to question someones motive, but it's maybe better doing it in a civil way, especially when it's towards a newbie. Sorry Iplayslots

I still feel like a newbie that just have the wrong colour, but maybe not everyone see me like that anymore

Iplayslots, I will contact the Rep for Red Flush and see if he can tell us if there is any connection.
I don't think it is but you maybe believe it more if someone from the casino say it.

Hopefully we will find out who is behind Sunset Slots also

 

[nepatsfan01]

I heard from Carl, a customer relations host who said he would be handling everything from now on. He told me that the withdrawal was already processed and since it has been over 5 days he will be looking into it. He guaranteed I would receive it... it gives me hope

 

[lugggnuttt]

I heard from Carl, a customer relations host who said he would be handling everything from now on. He told me that the withdrawal was already processed and since it has been over 5 days he will be looking into it. He guaranteed I would receive it... it gives me hope

Man....sweatin cashouts like that is not cool,hope you get paid man,but where in the hell do people find these casinos? let alone deposit?
just keep right on givin everyone on the net your documents,when you get to the bank and your acct. balance is -938.34 from a debit from monkeyindatree.com you'll learn.

 

[nepatsfan01]

I don't know if that is exactly fair to say... I found the casino here on this thread and I figured I'd try it. It may not have been what you would do, but hey, to each his own. All casinos have started somewhere... No need to chastise someone for it