- Joined
- May 27, 2009
- Location
- London
Without mentioning any names as the investigation is still continuing...
On sunday morning i noticed that there were three transactions taken from my web wallet on Saturday night - 100, 1000, 1000 all within seconds of each other.
I quickly contacted the web wallet and the casino and froze my accounts. They are currently investigating it and the matter is nearly resolved but it appears that someone got hold of my details- I am not sure how and got into my casino account which happens to have a poker side and played with my money and tried to withdraw to another account. I have never played poker.
The casino have contacted me and told me that they have managed to recover everything bar a couple of hundreds pounds as this was difficult to trace. They will not return this to me as they quoted a clause to do with
'it is a player sole responsibility to maintain the integrity of their usernames and account numbers as well as their passwords.'
As far as i am concerned i did. It is still not clear how the person managed to get hold of my details but they clearly did.
Has anyone else had this kind of experience? Fortunately, i spotted this quickly ...had i not would i have still been covered against this kind of crime- like credit cards. I get the impression i would not have been?
And what kind of security lengths are people prepared to go to? Or is it not wise to talk about this on a public forum?
On sunday morning i noticed that there were three transactions taken from my web wallet on Saturday night - 100, 1000, 1000 all within seconds of each other.
I quickly contacted the web wallet and the casino and froze my accounts. They are currently investigating it and the matter is nearly resolved but it appears that someone got hold of my details- I am not sure how and got into my casino account which happens to have a poker side and played with my money and tried to withdraw to another account. I have never played poker.
The casino have contacted me and told me that they have managed to recover everything bar a couple of hundreds pounds as this was difficult to trace. They will not return this to me as they quoted a clause to do with
'it is a player sole responsibility to maintain the integrity of their usernames and account numbers as well as their passwords.'
As far as i am concerned i did. It is still not clear how the person managed to get hold of my details but they clearly did.
Has anyone else had this kind of experience? Fortunately, i spotted this quickly ...had i not would i have still been covered against this kind of crime- like credit cards. I get the impression i would not have been?
And what kind of security lengths are people prepared to go to? Or is it not wise to talk about this on a public forum?