If I'm totally honest Mr Green go over and above what I expect from a casino. However today was a bit different. I called Customer service and asked if they can, at their convenience calculate my RTP % on game of thrones.
Kelly asked if I could hold while she talked with a team member about it, no problem I replied. Now this is where it gets interesting.
Kelly came back within a minute or two saying Mr Green CANT get that information for me. Now, don't get me wrong, with out being sarcastic, my life won't be affected by not having the information but as a depositing player I'm staggered Mr Green can't do this for me.
Any feed back would be appreciated
Thanks
Phil
Kelly asked if I could hold while she talked with a team member about it, no problem I replied. Now this is where it gets interesting.
Kelly came back within a minute or two saying Mr Green CANT get that information for me. Now, don't get me wrong, with out being sarcastic, my life won't be affected by not having the information but as a depositing player I'm staggered Mr Green can't do this for me.
Any feed back would be appreciated
Thanks
Phil