4th time in a row and 4th major problem.......
new year was the quitting time for me but i cam back into it and after taking up a no deposit bonus at a certain casino i decided to become a depositor...
$100 lost, of my own cash after... but then got it to $122, decided to cut my losses and withdraw... no option to withdraw via the card i deposited with... so i try moneybookers.... nope.... nada... says i cant withdraw to any method i havent used to deposit.... so ok.... i get in touch with live support....
Live support staff 1: Hello. How may I assist you?
Me: hello, i'm just wondering how i can withdraw money... i deposited on my visa card, now have $122.44 i would like to withdraw, however none of the withdraw methds shown work because it says i must withdraw to a method i have used to deposit
Live Support 2: The bonus is now in your account. Please enjoy your stay at 21GrandCasino!
Me: ehhh?
*10 mins later*
Me: ???
*10 mins later*
Me: are you even going to assist me?
a very confused me waits... and waits... and waits some more... and more... and a bit more.... no reply...
pathetic service,
edit: oh and iv carried on playing...what a suprise its "fixed" i sure that word because it is....
played blackjack:
1: dealer BJ
2: dealer BJ
3: Me BJ, Dealer BJ
4: dealer BJ
5: Dealer BJ
honestly that was the exact cards that were dealt... very strange...
and guess what? all money gone.... so now especially since that i'll be happy to name and shame the casino... it was the new "21 grand casino"
im sick and fuckin tired of this.... time and time again... ripped off... the last 4 casinos iv played at have done something intentional to try and scam me out of my hard earnt wages...
new year was the quitting time for me but i cam back into it and after taking up a no deposit bonus at a certain casino i decided to become a depositor...
$100 lost, of my own cash after... but then got it to $122, decided to cut my losses and withdraw... no option to withdraw via the card i deposited with... so i try moneybookers.... nope.... nada... says i cant withdraw to any method i havent used to deposit.... so ok.... i get in touch with live support....
Live support staff 1: Hello. How may I assist you?
Me: hello, i'm just wondering how i can withdraw money... i deposited on my visa card, now have $122.44 i would like to withdraw, however none of the withdraw methds shown work because it says i must withdraw to a method i have used to deposit
Live Support 2: The bonus is now in your account. Please enjoy your stay at 21GrandCasino!
Me: ehhh?
*10 mins later*
Me: ???
*10 mins later*
Me: are you even going to assist me?
a very confused me waits... and waits... and waits some more... and more... and a bit more.... no reply...
pathetic service,
edit: oh and iv carried on playing...what a suprise its "fixed" i sure that word because it is....
played blackjack:
1: dealer BJ
2: dealer BJ
3: Me BJ, Dealer BJ
4: dealer BJ
5: Dealer BJ
honestly that was the exact cards that were dealt... very strange...
and guess what? all money gone.... so now especially since that i'll be happy to name and shame the casino... it was the new "21 grand casino"
im sick and fuckin tired of this.... time and time again... ripped off... the last 4 casinos iv played at have done something intentional to try and scam me out of my hard earnt wages...