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Tips Metroplay / 666BET license suspended

You're right in saying their customer service was terrible. ..Email support was always about 2 days for a reply, even then it seemed as if they only half read your email!

Thanks for contacting 666BET support.

We have received your message. Due to increased customer enquiries, please allow 7 days for a response. :eek2:

(received today)

In reality, they should be saying 1 Day instead of the normal 2 as 90% of these requests will be asking the same thing: "where the f**k is my money?". There certainly won't be any game or bonus related issues to deal with. Must be the easiest their support ever had it.
 
(received today)

In reality, they should be saying 1 Day instead of the normal 2 as 90% of these requests will be asking the same thing: "where the f**k is my money?". There certainly won't be any game or bonus related issues to deal with. Must be the easiest their support ever had it.

They'e probably got rid of the majority of their customer support team
 
Somebody needs to tell the Independent that despite claiming that this has nothing to do with "day to day operation of 666BET", players' monies are NOT being returned, and enquiries from customers are unanswered. Unlike many newspapers, the Independent do not allow comments on online stories, so it's not as easy as it should be to spread this awareness.

However, this is now mainstream news, not niche news covered in some obscure publication. This should ensure the UKGC are put under the spotlight as this story unfolds, and the prospect of it becoming ever more obvious that players are NOT receiving any of their money back should be a major worry for the UKGC.
 
Somebody needs to tell the Independent that despite claiming that this has nothing to do with "day to day operation of 666BET", players' monies are NOT being returned, and enquiries from customers are unanswered. Unlike many newspapers, the Independent do not allow comments on online stories, so it's not as easy as it should be to spread this awareness.

However, this is now mainstream news, not niche news covered in some obscure publication. This should ensure the UKGC are put under the spotlight as this story unfolds, and the prospect of it becoming ever more obvious that players are NOT receiving any of their money back should be a major worry for the UKGC.

Er....£1 million in cash seized at the home of one of those arrested, and players NOT being paid that we know of and "the criminal investigations have no bearing on the day-to-day operation of the business..." (aside from trivial matter of their licence being revoked)

PULL THE OTHER ONE!
 
This story has now spread to other mainstream media and is pretty hard to ignore; so far the UKGC is declining to comment beyond its original statement announcing the suspension (see CM News), and I guess that with an invstigation in process they have to be cautious.
 
This story has now spread to other mainstream media and is pretty hard to ignore; so far the UKGC is declining to comment beyond its original statement announcing the suspension (see CM News), and I guess that with an invstigation in process they have to be cautious.

Heads now have to be extracted from the sand. The biggest issue here is the non payment of players, disregarding a direct instruction from the UKGC, and also showing up it's argument that it's there to regulate in the interests of players.

This has the makings of Purple Lounge II, but playing out right under the noses of the UKGC, rather than the LGA (now MGA). Rather than asking them to comment, the UKGC should be pressured to "get their arse in gear" and expedite the return of players' funds as instructed.

There is even the slim chance that this could cause the government severe embarrassment in the run up to May's election, as it would be yet another example of "fat cats" being able to walk away leaving the ordinary people out of pocket, and DESPITE what is billed as the toughest regulatory framework ever to be imposed on this industry. It doesn't help that this is a well known UK brand that was heavily promoted in the media, very different to some obscure offshore casino (Purple Lounge for example), regulated by a small jurisdiction, and probably used by a smaller number of UK players. Purple Lounge DID have some advertising on TV, but this was when the industry was still something of a niche product as far as most UK citizens were concerned.
 
I share your opinion that the UKGC needs to act now in the players' interests if 666Bet is stalling on payments.

Players who can show that the operation is fudging on its obligations to players should be encouraged to submit complaints to the Commission; a few hard fact complaints will oblige it to warn 666 management to pay up or face the consequences of the permanent removal of its licence.
 
I share your opinion that the UKGC needs to act now in the players' interests if 666Bet is stalling on payments.

Players who can show that the operation is fudging on its obligations to players should be encouraged to submit complaints to the Commission; a few hard fact complaints will oblige it to warn 666 management to pay up or face the consequences of the permanent removal of its licence.

The UKGC site states that it's NOT their responsibility to help players get their money, and I doubt that permanent removal of their licence bothers them in the slightest.

It seems they are simply not responding, rather than fudging or stalling players, and this shows up a glaring loophole in our system of regulation.

Just like Purple Lounge, they were able to lie about what was going on, and despite having changed the original message, they are STILL lying to players who are still being mislead as to the true nature of the issues that have prevented them from accessing the service.

The spread of the story through mainstream media at least means that players will find out far more quickly that they have been screwed over than in the case of Purple Lounge, and the brands involved will face the awkward questions where they will have to show the general public what is REALLY going on when they THINK they are playing with "a trusted UK brand" gambling site.

As the UKGC have already retreated behind "no comment", they are probably already aware that players are not being paid their balances, and that this has the makings of a PR disaster for them, hence they are in "firefighting mode", stalling behind "no comment" whilst they figure out how to "spin" this without making themselves look inept.
 
I'm assuming 666bet isn't coming back so any more news from anywhere? Or on payments?

EDITED TO ADD: Just found this on Twitter from last Thursday (2nd April): "Update: We are trying to resolve our licence issues and get back online asap so customers can withdraw outstanding funds. Please be patient."
 
Couple of articles out today...

"Troubled online gaming operator 666Bet has broken its silence over the shutdown of its 666Bet and Metro Play sites, claiming that it is negotiating with service providers, including payment processors, in order to return funds to players.

The company apologised for the delay in returning customer funds following the suspension of its UK and Alderney operating licences, stating that it is seeking approval from the UK Gambling Commission to reopen the two sites, allowing customers to access their accounts.

It said that it needed approval to open its sites before it can process any transactions."


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"Embattled online betting company 666Bet has been forced to issue a new statement addressing the growing unrest from angry customers demanding their money back, saying that the site needs to be online before it could pay outstanding customer balances.

In a statement released on its Facebook page, 666Bet called the UK Gambling Commission’s statement that the site didn’t need to have a license in order for customers to withdraw their money as “misleading.” 666Bet said the site needed to be online to accomplish that task and that a number of its third party providers, including its payment providers, had “immediately cancelled or suspended” their contracts with the company pending its return as a “white label."...


Continues
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Couple of articles out today...

"Troubled online gaming operator 666Bet has broken its silence over the shutdown of its 666Bet and Metro Play sites, claiming that it is negotiating with service providers, including payment processors, in order to return funds to players.

The company apologised for the delay in returning customer funds following the suspension of its UK and Alderney operating licences, stating that it is seeking approval from the UK Gambling Commission to reopen the two sites, allowing customers to access their accounts.

It said that it needed approval to open its sites before it can process any transactions."


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"Embattled online betting company 666Bet has been forced to issue a new statement addressing the growing unrest from angry customers demanding their money back, saying that the site needs to be online before it could pay outstanding customer balances.

In a statement released on its Facebook page, 666Bet called the UK Gambling Commission’s statement that the site didn’t need to have a license in order for customers to withdraw their money as “misleading.” 666Bet said the site needed to be online to accomplish that task and that a number of its third party providers, including its payment providers, had “immediately cancelled or suspended” their contracts with the company pending its return as a “white label."...


Continues
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The UKGC need to call BS on this. It shouldn't be NECCESSARY for the site to be up and running for them to be able to process the return of customer's funds. They would have records of what is owed, and they could use more traditional methods, such as having staff check the amount due, and then manually making a BACS payment to the players' bank account, writing a cheque, etc.

They could even have the site back online without a licence, they would merely have to disable all the betting and gaming services, only allowing customers to log in and recover their funds.

This is all a stalling tactic, and an indication that they don't actually HAVE the players' money, but believe they will be able to obtain an injection of cash to cover these liabilities, but only once they have their licence back to operate as a going concern.

It's much like Full Tilt, they NEEDED a buyer who was prepared to cover players' balances as part of the deal, but no buyer was going to be interested unless it was certain that they would be able to continue running Full Tilt as a going concern once they had injected their cash into the business.
 
The UKGC need to call BS on this. It shouldn't be NECCESSARY for the site to be up and running for them to be able to process the return of customer's funds. They would have records of what is owed, and they could use more traditional methods, such as having staff check the amount due, and then manually making a BACS payment to the players' bank account, writing a cheque, etc.

They could even have the site back online without a licence, they would merely have to disable all the betting and gaming services, only allowing customers to log in and recover their funds.

This is all a stalling tactic, and an indication that they don't actually HAVE the players' money, but believe they will be able to obtain an injection of cash to cover these liabilities, but only once they have their licence back to operate as a going concern.

It's much like Full Tilt, they NEEDED a buyer who was prepared to cover players' balances as part of the deal, but no buyer was going to be interested unless it was certain that they would be able to continue running Full Tilt as a going concern once they had injected their cash into the business.


I don't dispute the bit I've bold'ed in your post, however 666Bet were using products from BetContruct & EveryMatrix. This could also include their back-office systems. It is possible a contractual item for one / both of these providers is that all customers have to hold a valid gaming license in order for them to use their software. It may also be that software provider also have their own jurisdictional license(s) being conditional on only allowing holders of a valid gaming license to use their software.

Not saying that it's the case in this instance, however I've seen clauses such as this many times in the past.
 
I don't dispute the bit I've bold'ed in your post, however 666Bet were using products from BetContruct & EveryMatrix. This could also include their back-office systems. It is possible a contractual item for one / both of these providers is that all customers have to hold a valid gaming license in order for them to use their software. It may also be that software provider also have their own jurisdictional license(s) being conditional on only allowing holders of a valid gaming license to use their software.

Not saying that it's the case in this instance, however I've seen clauses such as this many times in the past.

This still shouldn't prevent them from manually reuniting players with their money. The clear intent from the UKGC is that the suspension of a licence should not prevent an operator from paying players their balances, so if the way contracts are written in the industry is going against the consumer protection policy behind such regulation, then the UKGC have the power to regulate these industry participants so that they can't use suspended licences as an excuse for keeping players' cash.

The UKGC is supposed to be regulating the whole supply chain, not merely the operators, so should have the power to tweak the rules as necessary so as to remove any "roadblocks" preventing any party from following what the UKGC direct.

The UKGC are regularly tweaking the rules, with a new update set to go live next month, and another in the Autumn.
 
if the UKGC would be fair in any way and work properly ... they would also told everyone why they suspended the licence in 1st place

everyone is just left in the rain here
 
if the UKGC would be fair in any way and work properly ... they would also told everyone why they suspended the licence in 1st place

everyone is just left in the rain here


Lots of speculation the license suspension is in relation to the arrest of one of the company's Directors, due to an unrelated fraud / VAT / money laundering investigation. (666Bet have been quick to state that the Director (Paul Bell) had nothing to do with the day-to-day running of the site & they claim to be a 'casualty' of the investigation).

A google search of 'why has 666Bet license been suspended' will reveal dozens of links to aforementioned stories.
 
Lots of speculation the license suspension is in relation to the arrest of one of the company's Directors, due to an unrelated fraud / VAT / money laundering investigation. (666Bet have been quick to state that the Director (Paul Bell) had nothing to do with the day-to-day running of the site & they claim to be a 'casualty' of the investigation).

A google search of 'why has 666Bet license been suspended' will reveal dozens of links to aforementioned stories.

If their claim is true, then there is nothing to stop them returning the money to players as they don't need their licence back for this. If they can't, then this can't be as "unrelated" an issue as they are claiming. They would have the money, they have their staff, the ONLY thing they can't do at the moment is accept wagers.

If they fire this director, and the issue really is unrelated, then once they have done this, getting their licence restored is a straight forward process with the new board having to appoint his replacement, and then have him obtain his personal licence from the UKGC, followed by 666Bet applying for the restoration of their operating licence.

If they are going to wait out the investigation until this director is either charged and convicted, or found innocent or charges dropped, then we are looking at YEARS, not months, before they will be able to start operating again and give players' their funds back through the usual process. This would destroy trust in the brand, whereas giving players back their balances now will make it much easier for them to retain these players once they get their licence restored.
 
If their claim is true, then there is nothing to stop them returning the money to players as they don't need their licence back for this. If they can't, then this can't be as "unrelated" an issue as they are claiming. They would have the money, they have their staff, the ONLY thing they can't do at the moment is accept wagers.

...

You are ignoring the point made in my previous post.

If their use of 3rd party software is conditional on them having a valid gaming license (and the software provider(s) license(s) are dependent on their clients having the same), then your claim to there being "nothing to stop them... the ONLY thing they can't do at the moment is accept wagers" is incorrect.

Sure, they could send funds via bank transfer or cheques, but if they don't have access to the software, how can they verify what their player balances are?


Coincidentally (and according to a number of sites), the following statement was made a couple of days ago...

“Metro Play Limited would like to clearly reiterate that we were reliably and explicitly informed on several occasions by our potential third party platform provider that they were waiting for approval from the UKGC in order to get us back online, dating back to the end of March.

“The UKGC have now informed us that this is not the case. We have therefore asked the company who offered to provide us with the aforementioned platform to clarify their comments and sought further confirmation from the UKGC regarding this situation as they have been aware of our efforts throughout the recent downtime.”


The same sites also report that another statement is expected on Monday (20th April)
 
You are ignoring the point made in my previous post.

If their use of 3rd party software is conditional on them having a valid gaming license (and the software provider(s) license(s) are dependent on their clients having the same), then your claim to there being "nothing to stop them... the ONLY thing they can't do at the moment is accept wagers" is incorrect.

Sure, they could send funds via bank transfer or cheques, but if they don't have access to the software, how can they verify what their player balances are?


Coincidentally (and according to a number of sites), the following statement was made a couple of days ago...

“Metro Play Limited would like to clearly reiterate that we were reliably and explicitly informed on several occasions by our potential third party platform provider that they were waiting for approval from the UKGC in order to get us back online, dating back to the end of March.

“The UKGC have now informed us that this is not the case. We have therefore asked the company who offered to provide us with the aforementioned platform to clarify their comments and sought further confirmation from the UKGC regarding this situation as they have been aware of our efforts throughout the recent downtime.”


The same sites also report that another statement is expected on Monday (20th April)

This is just batting the blame back and forth between Metro Play and the UKGC. First the UKGC say that there is nothing to stop the money from being returned to players, and then they tell the platform provider the opposite, that no approval is likely to be forthcoming to enable the operator to access the platform, which they seem to be claiming is necessary in order to return the money to players.

The UKGC seem to have taken shelter, when they should be out there telling the various parties to come up with a plan to return the money to players, or even stipulating a plan that they will approve.


All players are getting is a string of statements, and no money.
 
This is all a stalling tactic, and an indication that they don't actually HAVE the players' money, but believe they will be able to obtain an injection of cash to cover these liabilities, but only once they have their licence back to operate as a going concern.

That is a ponzi scheme! They should get Bernie Madoff onto their board - if he isn't already.
 
The UKGC seem to have taken shelter, when they should be out there telling the various parties to come up with a plan to return the money to players, or even stipulating a plan that they will approve.

I totally agree & I'd suggest the relative inexperience of the UKGC is (at least) partly to blame with how this is being handled. (This is by no means an excuse, but could be a cause). From what I've read, the availability of funds is not an issue (I hope these reports are not proved wrong). It's rather a case of the mechanisms required to undertake the transactions being prohibited / prevented by the rules that govern the licensees.

Not great for anyone involved.

I hope that it's sorted sooner than later, and all Regulatory bodies involved update their rules and guidelines if anything is found lacking as a result. Let's also not overlook the fact that 666Bet have players outside of the UK & they come under the Regulations of the Alderney license, which has also been suspended.
 
I totally agree & I'd suggest the Regulators inexperience is (at least) partly to blame with how this is being handled. From what I've read, the availability of funds is not the issue (I hope these reports are not proved wrong). It's rather a case of the mechanisms required to undertake the transactions being prohibited / prevented by the rules that govern the licensees.

Not great for anyone involved.

I hope that it's sorted sooner than later, and all Regulatory bodies involved update their rules and guidelines if anything is found lacking as a result. Let's also not overlook the fact that 666Bet have players outside of the UK & they come under the Regulations of the Alderney license, which has also been suspended.

We still don't know whether 666 have the money to pay out.

I know that people want the UKGC to do more - I do/did too, when I submitted to their consultation I argued that player funds should be held in trust and the sites should not have the option for basic segregation or "medium" where a bank holds the funds with some protection from other creditors but that is not what we got. we got disclosure and players able to choose between the three options.

The UKGC has not offered any guarantees for this or any other site re player funds, indeed they were explicit that players were making an assessment of risk in the event of insolvency using the information that the UKGC required the sites to give them.

For Bet666 it gets even more complicated, they were operating under a continuation licence thanks to their Alderney and IoM licences. They were not approved, they did not get through the UKGC vetting.

Now the POC tax and the continuation licence require a whole set of financial info from them including from their banks and their auditors and three months in to this process there is a criminal investigation led from HMRC. I hate to say it but it looks at first glance like the higher disclosure standards required by the UKGC and HMRC under the new legislation have uncovered a very nasty situation that Alderney and IoM had not been on top of.

Having a pop at the UKGC for not getting refunds done yet is likely setting them an impossible target, it is certainly more than they claimed for their regulatory oversight.
 
...For Bet666 it gets even more complicated, they were operating under a continuation licence thanks to their Alderney and IoM licences. They were not approved, they did not get through the UKGC vetting...

I hate to say it but it looks at first glance like the higher disclosure standards required by the UKGC and HMRC under the new legislation have uncovered a very nasty situation that Alderney and IoM had not been on top of.

You may want to check your source(s) of information... Their IoM license was ceased when they migrated onto their BetConstruct platform last year. 666Bet as a company may still be registered on the Isle of Man, but definitely not licensed there & this is why only the UK & Alderney gambling commissions are the ones directly concerned with this matter.

See
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and
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.

Also see PR regarding platform migration
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and Old / Expired Link

Former platform providers (Novigroup) are still licensed in the IoM, but as per above news items & their own website

"To 666bet Customers

We would like to inform you that as of 18.12.2014 Novigroup Ltd will no longer provide its betting and gaming services to 666bet customers.

The website will remain open solely for the purpose of allowing all customers to withdraw their remaining account balance. We wish to reassure you that all customers’ funds will be paid promptly and in full.

At Novigroup Ltd we take pride in ensuring our customers’ protection, therefore please accept in advance our sincere apologies for any inconvenience you may experience during this period. You can definitely count on our 24/7 support should you need further information. Please do not hesitate to contact us at [email protected].

Sincerely,
Novigroup Ltd
PO Box 227, Clinch's House, Lord Street, Douglas, Isle of Man, IM99 1RZ "


URL Not Found / Outdated
 
I agree, it's a player's assessment of risks. There is no guarantee in any business (aside from banking whereby the taxpayer underwrites deposits up to a 90k? value) against the effects of dishonesty or insolvency.
If the money ain't there, it ain't there and AFAIK there is no government/taxpayer underwriting of online gambling monies!

The only way to prevent this is Escrow (which would be impractical as casinos need a fluid cash-flow) or the owners/operators of ALL UKGC licensed sites putting bonds up in order to operate here. Even then the liabilities of a casino vary daily so the bond may be insufficient to cover the whole 100% of outstanding balances at the time of closure.
 
You may want to check your source(s) of information... Their IoM license was ceased when they migrated onto their BetConstruct platform last year. 666Bet as a company may still be registered on the Isle of Man, but definitely not licensed there & this is why only the UK & Alderney gambling commissions are the ones directly concerned with this matter.


Former platform providers (Novigroup) are still licensed in the IoM, but as per above news items & their own website

Thanks for the clarification.

In terms of the entire operation Novigroup (the B2B element) and Bet666 (the B2C) element are both part of the operation and both need a UK licence. Novigroup still has a UK licence which even refers to 666, again I believe that licence is a continuation one based upon their IoM licence but I guess they may have finished the process, by my rough estimate from the dribbling news about 60 of the roughly 150 continuation licences have been replaced with full licences


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I don't really like dragging Novigroup in to this as in Dec Bet666 and they sort of fell out (coincidentally just as the new licencing was kicking in)so they were supposed to have moved to BetConstruct* and EveryMatrix**

In hindsight I guess we should see such B2B falling outs as a warning sign, especially if in conjunction with regulatory change. IF they are still using Novigroup then the IoM regulators will have to be in the loop too even if they have not suspended the B2B they were leaving/have left.

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*BetConstruct have applied for a UK software supplier licence - not yet granted and have not applied for a B2B operators licence.

** EveryMatrix have a continuation licence as a B2B and a pending UK software supplier licence application. They have licences from Malta, Alderney and Curacao so relying on the Malta and Alderney ones for the continuation.
 
You may want to check your source(s) of information... Their IoM license was ceased when they migrated onto their BetConstruct platform last year. 666Bet as a company may still be registered on the Isle of Man, but definitely not licensed there & this is why only the UK & Alderney gambling commissions are the ones directly concerned with this matter.

See
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and
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.

Also see PR regarding platform migration
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and Old / Expired Link

Former platform providers (Novigroup) are still licensed in the IoM, but as per above news items & their own website

"To 666bet Customers

We would like to inform you that as of 18.12.2014 Novigroup Ltd will no longer provide its betting and gaming services to 666bet customers.

The website will remain open solely for the purpose of allowing all customers to withdraw their remaining account balance. We wish to reassure you that all customers’ funds will be paid promptly and in full.

At Novigroup Ltd we take pride in ensuring our customers’ protection, therefore please accept in advance our sincere apologies for any inconvenience you may experience during this period. You can definitely count on our 24/7 support should you need further information. Please do not hesitate to contact us at [email protected].

Sincerely,
Novigroup Ltd
PO Box 227, Clinch's House, Lord Street, Douglas, Isle of Man, IM99 1RZ "


URL Not Found / Outdated

So, there WAS a mechanism under the old platform for suspending the wagering, but allowing the withdrawal of players' funds. Under the new platform, this is supposedly "prohibited under the rules and regulations.......". It seems reasonable for the UKGC to take the view that it's common industry practice to switch off the wagering, but allow the site to remain available for the distribution of players' funds.

The UKGC should learn from this case that this assumption is not necessarily universal, and it was the statement from the UKGC saying that there was nothing to stop 666Bet from returning players' funds that makes it look highly suspicious that instead of doing so, 666Bet started stalling, and are now claiming that returning players' funds is actually prohibited until they get their licence reinstated.

The UKGC should add a specific clause in their rules to make it totally clear that even with a suspended licence, the return of players' funds IS allowed, and that it is actually "prohibited" for the contracts between the various parties to contain any terms that would obstruct the return of players' funds.
 
The UKGC should learn from this case that this assumption is not necessarily universal, and it was the statement from the UKGC saying that there was nothing to stop 666Bet from returning players' funds that makes it look highly suspicious that instead of doing so, 666Bet started stalling, and are now claiming that returning players' funds is actually prohibited until they get their licence reinstated.

The UKGC should add a specific clause in their rules to make it totally clear that even with a suspended licence, the return of players' funds IS allowed, and that it is actually "prohibited" for the contracts between the various parties to contain any terms that would obstruct the return of players' funds.

I agree, such guidance could be issued via their blog in mere days.

In my submission to the UKGC consultation on player fund protection I made clear that I though that they were wrong to make the smaller B2C responsible for the player funds. I argued forcibly that the B2B and the B2C should be jointly and severally liable for the player funds.

You should note that when it comes to the Point of Consumption tax. this is the case. Sorry for the long quote below from my submission quoting the earlier HMRC consultation which just backs up that HMRC will be able to tap the B2B but the players will not but I think it is an important point.

HMRC POC Consultation – Case Study
The approach taken by HMRC to such networks within their consultation on the Point of
Consumption tax shows a more considered appreciation of the need to ensure that a share
of the risk remains with the B2B operator.
Old / Expired Link
te_gambling_summary_of_responses.pdf
“3.36 Following the concerns raised by many operators surrounding the definition of
“provision of facilities”, the Government intends that the person liable for remote
gaming duty will be the person with whom the customer contracts or enters into
arrangements with for the gamble. While in the vast majority of cases this will be the
same person as the person who holds a Gambling Commission ROL[Remote
Operating Licence], the Government intends that ROL holders will also be made
joint and severally liable to duty where this is not the case. [My bold]
3.37 Some respondents raised concerns with the extension of joint and several
liability to members of a network, where a single gambling offering is provided by
two or more operators. In particular, they noted that operators would not always be
able to account for their partners’ duty liabilities, and that they should therefore not
be made liable in these circumstances.
21
3.38 However,some operators responded that it would be highly unlikely that a
holder of a ROL would be unaware of dutiable profits. Some highlighted that, in
cases where tax liability is shared, for example between a customer-facing operator
and a service provider, there may be short periods during a commercial
“reconciliation period”, when profits or losses are settled,when the holder of a ROL
would not be aware of how much tax they would be liable to. Beyond the
reconciliation period, ROL holders would have full sight of the profits from the
offering, and therefore of their tax liability.
The Government’s response

3.39 The Government has taken respondents’ concerns into consideration and
intends that, as outlined in the consultation, joint and several liability will extend
to all those holding a ROL for a relevant remote gambling offering. Joint and
several liability will not extend to different companies who offer gambling as
part of a network, such as a single poker game with customers of different
operators, but who are not corporately affiliated.”
[My Bold]

My understanding of this consultation outcome is that each B2B Poker network will be
jointly and severally liable for the tax due with each of their B2C partners. A B2C operator
will not however be jointly and severally liable for the tax due from a B2C on the same
network, as they have no contractual arrangement between themselves, they merely share
a Remote Operator Licence partner (the B2B network).

This is how I concluded this section of my response:

It is not difficult to imagine a scenario where a B2C firm fails, owing both HMRC and players
money, where even with separate accounts for player funds players would not be repaid
but HMRC would be able to recover the tax due from the B2B operator
 
From www.metroplay.com



Hoping everyone gets their balances.


There are no issues beyond their control. They were claiming that they were trying to find a 3rd party / payment processor in order to pay out and also get permission to open the site back up to allow for withdrawals.

None of this is necessary - they will have access to people's details, balances and contact details. They could easily contact everyone and pay via that method regardless of how much it costs them.

I would imagine if they are being genuine with their statement, they are trying to find a payment processor that will allow them to transfer money at a cheaper cost as I am guessing that all of their original payment processors have cancelled any contracts and ceased to do business with them.

Everything they have stated makes it appear that their business bank account is still operational and has not been frozen, which I am quite surprised about considering the directors were arrested for fraud. Surely HMRC would have frozen their assets
 
From www.metroplay.com

On Monday 20th April we will be providing all customers with details of how they can process their withdrawals from our site.

We sincerely apologise for the delay which has been due to matters outside of our control.

Thank you for your continued patience.

The MetroPlay Team

Hoping everyone gets their balances.

Haven't seen anything from 666bet...was this just supposed to be Metroplay? Did anyone else get any notification?
 
Haven't seen anything from 666bet...was this just supposed to be Metroplay? Did anyone else get any notification?

They did promise an update today and here it is!

On 666bet.co.uk

We are working closely with 3rd parties in order to ensure that the most suitable pay out options are available to our customers and these discussions are taking a little longer than expected.

We will post another update as soon as we have One available but no later than Wednesday afternoon and once again apologise for any inconvenience.

Thanks for your patience in this matter.

The 666BET Team


I'm guessing Wednesday will change to Thursday at somepoint tomorrow
 
Latest update........ Seems promising???

We anticipate customers being able to gain access to their accounts by Friday 24th April and thank you for your patience in this matter.

Should we be able to bring this forward we will do so and update accordingly

The 666BET Team



Let's see how this goes....
 
The site is back up. Not only fot withdrawals what it seems. They accepts bets as well!!

I don't have an account there. Has anyone tried to withdraw or placed a bet?

When you go to deposit it says you can't. My withdrawal from March shows as "Success" but obviously hasn't been paid. Just have to wait and see what happens.
 
Their site is back up again now & it's been confirmed they're using Skrill to process player payments...

“In preparation for you being able to access your account and make a withdrawal can we ask that all customers who do not currently have a Skrill/Moneybookers account to please open one as soon as possible as this will be the only option open to customers in the near future.”

“666Bet would like to thank customers once again for their patience in this matter and we appreciate your understanding in what has been a very difficult period where we have been reliant on other 3rd parties”

(The above is nowhere to be found on their website, but a release can be found
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. Interesting to note that their website does still display the crests and links to Alderney & UK Gambling Commissions)
 
Hopefully some success?!?!

its back up this morning, any joy with logging in/withdrawing?

Successfully logged in, money surprisingly was still showing and was able to withdraw! Have screenshots of transaction ID etc...

Now just have to play the waiting game and see if it shows up! Hopefully they won't give me all the KYC crap again as am assuming it was all sorted before they closed.

I'll update if I receive anything!
 
SUCCESS!!!!!!!!!!!!!!!

Just received payout!!
 

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Just checked my account, the only withdrawal method is skrill which is annoying, so I've resurrected my old account, will be interesting to see how long they pay.

Didn't receive a single email from 666bet letting me know I can withdraw or how to do it, but I doubt they're to concerned with customer service atm :p
 
666BET OPERATOR METRO PLAY LTD. ORDERED INTO COMPULSORY LIQUIDATION

"The company behind the UK-facing 666Bet and Metro Play online gambling sites is officially winding down operations.

On Monday, the Alderney Official Gazette posted a notice indicating that Metro Play Ltd., which operated the 666Bet.com and MetroPlay.com online gambling sites, had been placed in compulsory liquidation. An Act given on July 2 by the Court of Alderney ordered Metro Play to be “compulsorily wound up.”

Metro Play Ltd. had its UK Gambling Commission (UKGC) operating license suspended in March following the arrest of 666Bet director Paul Bell as part of a £21m money laundering and VAT fraud investigation. Since then, both Metro Play sites have attempted to refund player balances, but a public statement from the company in May said it needed to raise additional capital in order to make its former players whole.

Late last month, the UKGC said a Metro Play spokesman had informed it that funds would be made available to customers who had requested withdrawals. The UKGC said the spokesman had claimed that “whilst the company that provided administration and marketing services to Metro Play and 666Bet has gone into liquidation, he was not aware of any insolvency action being taken against Metro Play.”

This week, the UKGC posted a notice acknowledging the liquidation order and indicating that Metro Play’s UKGC license “has lapsed” and thus the company is “no longer licensed to provide facilities for gambling” in the UK. The UKGC added that it “does not know whether this development will have any impact on the payment of outstanding balances to customers.”

KPMG Channel islands Ltd.’s Linda Maree Johnson and KPMG LLP’s David John Standish have been appointed joint liquidators of Metro Play. All persons having claims against Metro Play have been instructed to contact the above pair no later than August 7.

According to Standish, the liquidators’ priorities are “to secure client monies, collate and examine the company’s books and records, and determine any further lines of enquiry. We encourage creditors to register their claims with us and also provide any relevant information they have which may assist our enquiries.”

666Bet made its debut in June 2014 and immediately made a splash by signing betting partnerships with English Premier League clubs Leicester City and West Bromwich Albion. The company also hired QPR manager Harry Redknapp and Lock, Stock & Two Smoking Barrels actor Vas Blackwood as pitchmen. Last September, 666Bet acquired the Metro Play operations from UK newspaper publisher DMG Media for an undisclosed sum."


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"Metro Play Limited, operator of the Metro Play and 666Bet brands, has been issued a compulsory liquidation order by the States of Alderney, ending any hope of the company resuming activities.

Alderney has appointed KPMG Channel Islands as official liquidators of the business, with all those with claims against or that are indebted to Metro Play asked to make contact with the liquidators by August 7th.
The UK Gambling Commission, which had already suspended Metro Play’s operating licence, said that it was unsure whether this this development would have any impact on the payment of outstanding balances to customers.
The liquidation of the business brings to an end the operator's short-lived hopes of becoming a leading UK operator. 666Bet had agreed several sports sponsorship agreements in the past year, including a shirt deal with Leyton Orient, betting partnerships with West Bromwich Albion and Leicester City, and replacing William Hill as sponsor of the Grand Slam of Darts.

That all collapsed following the arrest of the company’s owner Paul Bell in March, as part of an investigation into VAT and money laundering fraud unrelated to the gaming business. This saw the operator's UK and Alderney licences suspended, pending an investigation.

The Alderney Gambling Control Commission informed all Metro Play’s partners, causing all to sever links with the operator. This was cited repeatedly by the operator as a key reason behind a number of delays in returning customer funds.

The Gambling Commission, however, denied that there was any regulatory hurdle preventing Metro Play from returning player balances. This then prompted another change in tone, with Metro Play then claiming that it had been misinformed by a company with which it was working to bring its sites back online.

In April, Metro Play finally struck a deal with Skrill to process withdrawal requests, though the process did not begin until May. By June, players were experiencing difficulties obtaining their funds, essentially as there was no money left, prompting Bell to say that he would make additional funds available.

As recently as June 23rd, a spokesperson for Metro Play was claiming that he was not aware of any insolvency action being taken against the business.

As the company is being liquidated, under section 114 (2) (b) of the Gambling Act 2005, Metro Play Limited’s operating licence has lapsed, and the company is no longer licensed to provide facilities for gambling in the UK."


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