I should have learned my lesson from previous mistakes, but accepted a 150% welcome bonus without reading the terms and conditions. I was aware of the max win rule '£10,000' on sign-up, but for a £100 deposit and playing Dead or Alive there was no way I would reach that on my usual 0.36 and 0.45 bets.
I cleared over £16,000 wagering (yes £16k on dead or alive!!!) and still had £7000 left so went to withdraw. That's when it hit me:
- The monthly withdrawal limit is fixed at the amount of EUR 5,000 for security reasons
- We reserve the right to also pay off the withdrawal amounts in instalments of EUR 500 a day
- Your FIRST withdrawal is free, others will be charged
Not too bad (compared to some RTG Casinos), but cheekily cashed the lot in and received this e-mail:
--
We have cancelled any restrictions for you.
Choose any amount for your next withdrawal.
You will not pay any charges this month.
Regards,
MAXXX SUPPORT
--
Very unexpected and the money was in the bank within 36 hours in full.
I rarely compliment casinos in this way, but MaXXX surprised me with their kindness.
I cleared over £16,000 wagering (yes £16k on dead or alive!!!) and still had £7000 left so went to withdraw. That's when it hit me:
- The monthly withdrawal limit is fixed at the amount of EUR 5,000 for security reasons
- We reserve the right to also pay off the withdrawal amounts in instalments of EUR 500 a day
- Your FIRST withdrawal is free, others will be charged
Not too bad (compared to some RTG Casinos), but cheekily cashed the lot in and received this e-mail:
--
We have cancelled any restrictions for you.
Choose any amount for your next withdrawal.
You will not pay any charges this month.
Regards,
MAXXX SUPPORT
--
Very unexpected and the money was in the bank within 36 hours in full.
I rarely compliment casinos in this way, but MaXXX surprised me with their kindness.