- Joined
- Jun 6, 2013
- Location
- RJVille UK
So I had an email from Grosvenor casino saying they launched a new sister casino. So I signed upto it and used the bonus code PERK like it stated in the email and I got the bonus credited, but when I used my normal funds only the cash balance was displayed. So my account still shows the remaining £20 bonus funds but everytime I open ANY slot the balance shows 0?
So anyone know why?
I even checked in the eligible slots and it appears that all slots and scratch games are allowed with bonus funds? So I really got no idea what is wrong. And because it is 4AM Live Chat is not online!
Any help or suggestions would be appreciated?
Thanks in advance
So anyone know why?
I even checked in the eligible slots and it appears that all slots and scratch games are allowed with bonus funds? So I really got no idea what is wrong. And because it is 4AM Live Chat is not online!
Any help or suggestions would be appreciated?
Thanks in advance