Slow Pay Lucky Club Casino - lost it completely?

[Swede]

I have a solid cashout from 7/21 from this casino, not honored.

Nothing but bullcunth so far, I will keep you posted. Have plenty of screenies.

More to come,

Swede

 

[BMWSTACK]

Yes please more detail. What have they said?

 

[Swede]

Coming up for sure. My personal transaction log going on 22 days as we speak, surely there are others
who have waited longer.

I'll post chat, screenies and other info tomorrow 8/12.

Please hold depositing at LUCKY CLUB CASINO until then.

 

[chayton]

Is this a first withdrawal Swede?

 

[Mousey]

If it hasn't been denied, but delayed, then they may have lost a processor. Someone else posted about a payout delay at Jackpot Capital... if I can find it.... HERE

 

[Swede]

Thank you silc. That may be the case but no payment nor proper communication for 3 weeks is pushing it.

I did initiate a cashout on 7/21 which was 'approved' a couple of days later. A pending period of 5 working days is
standard, I've always known and accepted that. As of this morning, no money has been recieved and there has been
no attempt to solve the matter on the casino's end.

If there's a processor problem, me and several others are being kept in the dark. Instead, my last two live chat
sessions have been a mess, CS is completely unhelpful. When asked to escalate matters, it has been fruitless as well,
the only response from accounting is a form letter saying 'something is wrong'.

I'm asking everyone to not deposit at this casino until matters are sorted. This may turn into a huge problem,
we just don't know yet. A daily follow-up will be posted right here, feel free to chime in with any information you might have.

 

[chayton]

The Jackpot Capital rep chimed in on 2 other threads that their processor problem has been sorted and players paid. Hope that means you as well....?

 

[Affiliate Capital]

Payouts processed

Hi there,

Swede I've sent you a PM for your account details, but please note that all pending payout issues with a certain payment method has been resolved.

If you still have issues, please contact me via PM.

Kind regards,
Yasmeen

 

[Swede]

Yasmeen,

Thank you, PM responded to. Hoping for a swift solution.

John

 

[Swede]

I've been in contact with Yasmeen who is very helpful. No money yet though but we'll see where it goes.

Will update this thread tonight or tomorrow wednesday.

- John

 

[Swede]

Update:

I was indeed paid and I will continue to play at Lucky Club for now. If, by any chance, this will happen again
I'm out for good.

Thanks again to Yasmeen, thumbs up