Anyone had problems with them? Joined over two weeks ago and won 8k from 300 in which was great. Only games available are Netent and Playngo. They advertised other games but are not available. That’s when things started to go downhill.
I emailed support asking why no Microgaming etc available, they emailed back saying they were available and would look into why I couldn’t access them. I then tried to withdraw winnings only to be met with a £1000 per day limit of withdrawals, says this nowhere in their T&Cs so again queried this. A couple of days passed and noticed that my original withdrawal was still pending. Messaged them about this, no response. Then the site was down for maintenance all of a sudden. It came back up but basically no game could keep connection to servers for more than about 10 spins. Emailed again. Because of how the site withdrawal limits work I now have 6 withdrawals, all still pending some over 9 days and have had zero response from the casino on any of my queries other than the first one. Quite concerned I’m not going to get my money here.
I emailed support asking why no Microgaming etc available, they emailed back saying they were available and would look into why I couldn’t access them. I then tried to withdraw winnings only to be met with a £1000 per day limit of withdrawals, says this nowhere in their T&Cs so again queried this. A couple of days passed and noticed that my original withdrawal was still pending. Messaged them about this, no response. Then the site was down for maintenance all of a sudden. It came back up but basically no game could keep connection to servers for more than about 10 spins. Emailed again. Because of how the site withdrawal limits work I now have 6 withdrawals, all still pending some over 9 days and have had zero response from the casino on any of my queries other than the first one. Quite concerned I’m not going to get my money here.