Lottomart payout speed

There was me thinking of making an account in Lottomart but I think I will just take a very long break again instead.

It was the other Lottomart thread that made me not now because as much as Mark was a great rep I just think his replies seemed a bit harsh and out of line coming from a rep who is representing a casino with his sarcasm etc. Yes I get you can do banter but when it comes to being professional and treating customers with respect it made me decide not to now.

You was great when you was at 32red but honestly I am seeing a trend now as well. The casinos that you worked for start well but then end badly because they go downhill.

And yes UKGC is mainly to blame as well but it is not all to do with the UKGC.

Just my 2 pennies worth.
 
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There was me thinking of making an account in Lottomart but I think I will just take a very long break again instead.

It was the other Lottomart thread that made me not now because as much as Mark was a great rep I just think his replies seemed a bit harsh and out of line coming from a rep who is representing a casino with his sarcasm etc. Yes I get you can do banter but when it comes to being professional and treating customers with respect it made me decide not to now.

You was great when you was at 32red but honestly I am seeing a trend now as well. The casinos that you worked for start well but then end badly because they go downhill.

And yes UKGC is mainly to blame as well but it is not all to do with the UKGC.

Just my 2 pennies worth.
Thanks for your feedback RJ, it's always appreciated.

All I will say is, being a rep on here isn't always rosey. I try to be active every day and I respond to messages pretty much 24/7, I just get frustrated sometimes when some members appear to forget there's a human behind the rep profile. If someone wants to be arsey in a public forum because I didn't respond on a weekend, I'll be arsey back. I'm more than happy to respond, investigate and resolve genuine issues any time day or night (including weekends) but posting someone's RTP so they can vent frustrations about payout wasn't a priority from what I could see.

Best wishes, if my grumpiness helped your decision to take a break from gambling I'm taking that as a good thing. Let me know if you need any help with blocking yourself from playing with us.

Mark
 
Thanks for your feedback RJ, it's always appreciated.

All I will say is, being a rep on here isn't always rosey. I try to be active every day and I respond to messages pretty much 24/7, I just get frustrated sometimes when some members appear to forget there's a human behind the rep profile. If someone wants to be arsey in a public forum because I didn't respond on a weekend, I'll be arsey back. I'm more than happy to respond, investigate and resolve genuine issues any time day or night (including weekends) but posting someone's RTP so they can vent frustrations about payout wasn't a priority from what I could see.

Best wishes, if my grumpiness helped your decision to take a break from gambling I'm taking that as a good thing. Let me know if you need any help with blocking yourself from playing with us.

Mark

We can all be grumpy but as gamblers we get more grumpy when we get really bad sessions. It hurts more now because of the fact casinos no longer dish out "bonuses" when players luck is down mainly due to UKGC rules etc regarding "Responsible gambling" That basically put an end to casinos treating players with bonuses or free spins etc and an end to "VIP statuses"

I was close in 32red at one point to getting that special club status I was VIP at videoslots as well before they scrapped the whole program just about the time when UKGC started clamping down on everything and imposing crazy new rules for UK punters.

I have always stated many times I play slots for entertainment but I have only ever had a few occasions when I went over that limit but 98% of the time I am controlled and always gambled what I could afford. I am not an addict I was always just a controlled gambler.

Again banter aside it is and always has been refreshing when reps show their true self and speak freely and openly that is never a question with you Mark or any other rep that has been here on this forum over the many years.

There was a lot of reasons at play here and this was not a direct negative statement from me rather a compliment but then maybe bordering on a slight negative statement when I said about the other casinos you used to work at that went downhill.

But can I just elaborate on why I said that. Those casinos you used to work for went downhill because they did not because you was there, Just wanted to clear that up. But also at the end of the day any casino that you work for in the future have the same chances again of going downhill as well.

I mean lets say an example say a brand new casino was created that had signs of being VS reborn for example. We all know VS went downhill now and is still headed down that road. But again I think the bigger picture is now in the fact all the new regulations etc and fines casinos are getting for breaking the regulations is causing casinos to do really bad things and it always hurts us players the most.

What casinos need to do is still find a way that does not break the regulations to keep the players happy when they are having bad sessions. No idea how that could be done but as it stands the only way I get stuff now in VS is in the cashback or the battle weekends. But even that is not great. So there is ways still that other casinos can still give nice bonuses they just now choose not to because they use the new regulations as an excuse to just make players feel less appreciated etc. (For their own gains in terms of rinsing every penny they can get from us all now)

Kinda went a bit side tracked then. This has been on my mind since I came back to gambling recently and why one of the reasons I stopped playing as well. UKGC rules being the main reason but second was lack of any rewards or bonuses at other casinos I play at VS is the only casino I get at least something now. MrQ "0", PokerStars "0", MrVegas "0" because I play very little there to earn enough cashback, PlayOjo have limited my account a few years ago without me even asking them to do. 100 per month. So I no longer play there for that reason. At least with VS it is capped net of 500 in deposits each month.

Anyway I wish you well Mark :)
 
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