Lottomart Account - Money Missing?

[watson]

Hello. So I’ve been in contact with monzo & Barclaycard. Monzo at first closed my account completely, but have now managed to get refunds of around £900 out of £4200 that I should hopefully get back. My account with monzo is still closed. At first I said I don’t recognise these payments I then went back to them after they had investigated and said I recognise them but they were for a fraudulent casino and have now raised it as a scam. So waiting to hear back from them. In regards to Barclaycard I still haven’t heard anything.

Wow lucky you but I can’t get my money back from Lottomart, they took from my Lottomart account £900. All transactions gone by someone while I was playing £90 x 10 =£900.00
I can get my money back and Lottomart block my account plus they closed my case. I don’t know what to do now
I emailed to FOS, VIRGIN MONEY, ICO, GAMBLING COMMISSIONER GIBRALTAR, GAMBLING COMMISSIONER UK, POLICE, ACTION FRAUD ETC AND NOTHING WORKING.
Please guys help my with any advices

 

[Nate]

Wow lucky you but I can’t get my money back from Lottomart, they took from my Lottomart account £900. All transactions gone by someone while I was playing £90 x 10 =£900.00
I can get my money back and Lottomart block my account plus they closed my case. I don’t know what to do now
I emailed to FOS, VIRGIN MONEY, ICO, GAMBLING COMMISSIONER GIBRALTAR, GAMBLING COMMISSIONER UK, POLICE, ACTION FRAUD ETC AND NOTHING WORKING.
Please guys help my with any advices

Hi

Please get in touch with the rep - @Mark_Lottomart

 

[hubbadubbadingdong]

Wow lucky you but I can’t get my money back from Lottomart, they took from my Lottomart account £900. All transactions gone by someone while I was playing £90 x 10 =£900.00
I can get my money back and Lottomart block my account plus they closed my case. I don’t know what to do now
I emailed to FOS, VIRGIN MONEY, ICO, GAMBLING COMMISSIONER GIBRALTAR, GAMBLING COMMISSIONER UK, POLICE, ACTION FRAUD ETC AND NOTHING WORKING.
Please guys help my with any advices

Maybe an obvious question , you were gaming on said site and you are claiming this site also charged you without authorization ?

Or were you reloading and losing and want your money back ?

what does your transaction and play history report ?

Trying to work out your actual issue not exactly clear from post

 

[dunover]

Wow lucky you but I can’t get my money back from Lottomart, they took from my Lottomart account £900. All transactions gone by someone while I was playing £90 x 10 =£900.00
I can get my money back and Lottomart block my account plus they closed my case. I don’t know what to do now
I emailed to FOS, VIRGIN MONEY, ICO, GAMBLING COMMISSIONER GIBRALTAR, GAMBLING COMMISSIONER UK, POLICE, ACTION FRAUD ETC AND NOTHING WORKING.
Please guys help my with any advices

Have you e-mailed the FBI, MI5, MI6, FSA, OMBUDSMAN and the BBC?

Seriously, this reads like gibberish - what are you actually claiming, in plain English?

Your Lottomart account was hacked and balance removed?
It was hacked and someone drained your £900 in 90x £10 spins or stole your balance by making 90 x £10 withdrawals?
Or did Lottomart deem you to have done this gambling then you tried to get your money back, so they closed the account?

Please enlighten us!

P.S. Have moved this stuff to a new specific thread as it has nothing to do with scam non-Gamstop casinos and chargebacks thereof, which you originally posted it in. Lottomart are a properly UK licensed site and not one of those scam non-Gamstop sites. As explained above, they have a rep here to help.

Thanks.

 

[L&L-Jan]

@watson if you can find your email address here:

You do not have permission to view link Log in or register now.

incl a leaked pw. That is what happened. Not much an operator can do about

 

[TheAddict]

Have you e-mailed the FBI, MI5, MI6, FSA, OMBUDSMAN and the BBC?

Seriously, this reads like gibberish - what are you actually claiming, in plain English?

Your Lottomart account was hacked and balance removed?
It was hacked and someone drained your £900 in 90x £10 spins or stole your balance by making 90 x £10 withdrawals?
Or did Lottomart deem you to have done this gambling then you tried to get your money back, so they closed the account?

Please enlighten us!

P.S. Have moved this stuff to a new specific thread as it has nothing to do with scam non-Gamstop casinos and chargebacks thereof, which you originally posted it in. Lottomart are a properly UK licensed site and not one of those scam non-Gamstop sites. As explained above, they have a rep here to help.

Thanks.

10 x £90 mate, not 90 x £10 lol

Though I'm not sure what he is getting at exactly, either. Looks like he's claiming 10 x £90 withdrawals were made while he was playing.

 

[dunover]

10 x £90 mate, not 90 x £10 lol

Though I'm not sure what he is getting at exactly, either. Looks like he's claiming 10 x £90 withdrawals were made while he was playing.

Yes, I was obviously as confused as you, lost the trail there....

So he's possibly claiming a hack along the lines of what Jan said?

 

[johnnymcc1966]

If somebody withdrew the money it would have to go to a previous payment method in your name,yes?

 

[itsme123]

If somebody withdrew the money it would have to go to a previous payment method in your name,yes?

Yes thats what should happen, but wasnt there a player who posted a while back that someone had accessed his account at Videoslots and withdrew everything and VS went quiet on it but I think he was refunded.....

 

[SYPlayer95]

Yes thats what should happen, but wasnt there a player who posted a while back that someone had accessed his account at Videoslots and withdrew everything and VS went quiet on it but I think he was refunded.....

This that might be a different scenario, but didn't expect anything less from VS. Very poor company.

 

[Mark_Lottomart]

@watson if you can find your email address here:

You do not have permission to view link Log in or register now.

incl a leaked pw. That is what happened. Not much an operator can do about

Thanks Jan. We have explained the terms and conditions relating to keeping usernames and passwords unique and genuinely understand the frustration from the OP. We’ve also exhausted the complaints process.

 

[TheAddict]

Assuming the OP is correct now that Mark has replied, does this mean someone was able to be logged in from a different location at the same time as the account holder was playing and withdraw to a different account 10 times in a row while both users are logged in at the same time from different locations?

Reminds me of the recent experience @lockinlove went through at another casino. Though that case looked to (imo) have been done by a bent employee working at a casino,a casino which also seemed to not give much of a shit about what happened there. Scary stuff.
.
I guess the safest thing to do is to play where you can deposit £5, load up Book of Dead on 1 line 1p, withdrawing each and every time you're lucky enough to double the starting balance .

 

[dunover]

Assuming the OP is correct now that Mark has replied, does this mean someone was able to be logged in from a different location at the same time as the account holder was playing and withdraw to a different account 10 times in a row while both users are logged in at the same time from different locations?

Reminds me of the recent experience @lockinlove went through at another casino. Though that case looked to (imo) have been done by a bent employee working at a casino,a casino which also seemed to not give much of a shit about what happened there. Scary stuff.
.
I guess the safest thing to do is to play where you can deposit £5, load up Book of Dead on 1 line 1p, withdrawing each and every time you're lucky enough to double the starting balance .

It is now well established that hackers are targeting online casino accounts. Logging in from a different location isn't necessarily a red flag in and of itself, as players are mobile.

People reading this unfortunate thread should revisit max's warning:

Thread 'Casino accounts hacked. Why it's happening and how to protect yourself'

Sep 24, 2025

Reports of hacked casino accounts are very much on the rise. We are regularly hearing stories here on the forum and via our Complaints (PAB) service of online casino accounts being hacked. Accounts are accessed by the hackers to steal player balances via redirected withdrawals. While some such claims may be attempts by disgruntled players to recover lost balances, multiple operators have confirmed a huge spike in genuine hacks and compromised casino accounts. As one operator recently said to us:

"what players don't understand is that these are professional hackers. It...

• maxd
• casino skullduggery hacked account
• Replies: 12
• Forum: Casinomeister News and Info

• 
• 
• 

 

[SYPlayer95]

It is now well established that hackers are targeting online casino accounts. Logging in from a different location isn't necessarily a red flag in and of itself, as players are mobile.

People reading this unfortunate thread should revisit max's warning:

Thread 'Casino accounts hacked. Why it's happening and how to protect yourself'

Sep 24, 2025

Reports of hacked casino accounts are very much on the rise. We are regularly hearing stories here on the forum and via our Complaints (PAB) service of online casino accounts being hacked. Accounts are accessed by the hackers to steal player balances via redirected withdrawals. While some such claims may be attempts by disgruntled players to recover lost balances, multiple operators have confirmed a huge spike in genuine hacks and compromised casino accounts. As one operator recently said to us:

"what players don't understand is that these are professional hackers. It...

• maxd
• casino skullduggery hacked account
• Replies: 12
• Forum: Casinomeister News and Info

• 
• 
• 

Id have to disagree, I would say its definitely a red flag. A UK player who's lifetime log ins in the account are all from the UK then all of a sudden some chancer from Bangladesh logs in and wipes you out...

 

[dunover]

Id have to disagree, I would say its definitely a red flag. A UK player who's lifetime log ins in the account are all from the UK then all of a sudden some chancer from Bangladesh logs in and wipes you out...

How do you know the account isn't from a UK resident of Asian origin who is over there?

This is the whole point about safeguarding account details, they are your way in to the casino account - are you saying all online casinos should be responsible for monitoring IPs of users? How do you know the scammer/hacker didn't deliberately VPN his access to the account from the UK because the hacked details he had access to identified the account holder as a UK resident?

I think sometimes we have unreasonable expectations of what online casinos and businesses can do.

 

[SYPlayer95]

How do you know the account isn't from a UK resident of Asian origin who is over there?

This is the whole point about safeguarding account details, they are your way in to the casino account - are you saying all online casinos should be responsible for monitoring IPs of users? How do you know the scammer/hacker didn't deliberately VPN his access to the account from the UK because the hacked details he had access to identified the account holder as a UK resident?

I think sometimes we have unreasonable expectations of what online casinos and businesses can do.

Well i dont know any Asian's with a name called Watson from Lincoln. But of course, they are just CM details on a forum.

I agree with the fact the account details are up to the user to keep sacred, so to speak. In the same way you wouldnt give your bank card pin number out. You'd just be asking for trouble.

I was just disagreeing with the point that logging in from a different location isn't a red flag. I think it is for the reasons mentioned above.

Reading back, is this not what happened at VideoSlots. A third party withdrew funds to a brand new card etc. I thought this was protected under the UK net deposit rules etc.

 

[Mark_Lottomart]

I thought this was protected under the UK net deposit rules etc.

We also have a closed-loop system where you need to level off a particular card before another can be used, but that criteria had been met.

 

[SYPlayer95]

We also have a closed-loop system where you need to level off a particular card before another can be used, but that criteria had been met.

Gotcha, thanks for clarifying. So that makes sense as to why another card was allowed to be added and withdrawn to.

 

[PMKFRUITPRO]

Im a bit confused here??

So a player was logged in as normal? The legit player.

Somebody else then signs in again as the same player (using same details obv) so they are now logged in twice so to speak. But this time as the fraudulent player.

The 2nd (fraud) player is then allowed to make 10 £90 withdrawals??

But where did these withdrawals go to?? An existing registered card to the correct account holder? Or were they allowed to withdraw to another card or card(s) in somebody else’s name?? Without any checks taking place?? Or another method (presumably already used to deposit) which the fraudulent buggers could then access and then pinch??

 

[dunover]

Im a bit confused here??

So a player was logged in as normal? The legit player.

Somebody else then signs in again as the same player (using same details obv) so they are now logged in twice so to speak. But this time as the fraudulent player.

The 2nd (fraud) player is then allowed to make 10 £90 withdrawals??

But where did these withdrawals go to?? An existing registered card to the correct account holder? Or were they allowed to withdraw to another card or card(s) in somebody else’s name?? Without any checks taking place?? Or another method (presumably already used to deposit) which the fraudulent buggers could then access and then pinch??

As Mark said, the account was already primed for withdrawals to an alternative destination by the scammers in advance. This is all very well organized and orchestrated. The preparation before execution is a constant in these cases.

 

[PMKFRUITPRO]

Ahh I get you.

pretty much any site I go on these days my iPhone tells me it’s had a data breach.

Maybe I should take more notice and change passwords then.

 

[hubbadubbadingdong]

Could also be an elaborate grift , their has to be a lots of things to line up precisely for this to happen without OP knowledge , not notice card added , to know password , to be online same time , OP shares user ID with bad actor and agree time to carry out “heist” etc

real question is why does casino allow two active log-ins simultaneously? Most casinos I play you get auto logged out when player “two” enters , sounds like huge liability potential , no ?

 

[dunover]

Could also be an elaborate grift , their has to be a lots of things to line up precisely for this to happen without OP knowledge , not notice card added , to know password , to be online same time , OP shares user ID with bad actor and agree time to carry out “heist” etc

real question is why does casino allow two active log-ins simultaneously? Most casinos I play you get auto logged out when player “two” enters , sounds like huge liability potential , no ?

This is all really a question for the casinos, and not all would give the same answer, they have standard security measures as one would expect, with presumably bespoke systems on top. What those are and how far they extend they wouldn't publicly disclose for obvious reasons.

 

[andysbetting1187]

real question is why does casino allow two active log-ins simultaneously? Most casinos I play you get auto logged out when player “two” enters , sounds like huge liability potential , no ?

This is the piece I find really concerning. Surely the fix for this would be quite simple - (I am not an IT wizard - my expertise starts with turn it off and back on, then ends with kick it really hard and repeat steps one and two until it works) as I know with my bank etc. if I try and login from my phone and my pc at the same time, it automatically closes one of the connections.

 

[hubbadubbadingdong]

This is all really a question for the casinos, and not all would give the same answer, they have standard security measures as one would expect, with presumably bespoke systems on top. What those are and how far they extend they wouldn't publicly disclose for obvious reasons.

For sure , I’m just saying my 2cents , I mean I think everyone BUT the Op has commented on this post ! Ha

 

[watson]

Thanks Jan. We have explained the terms and conditions relating to keeping usernames and passwords unique and genuinely understand the frustration from the OP. We’ve also exhausted the complaints process.

Plain English clarification of my complaint:

Let me clearly explain what I am claiming, as there seems to be confusion.

1. While I was actively logged into my Lottomart account and playing, 10 withdrawals of £90 (£900 total) were processed.
2. These withdrawals were sent to a payment card I did NOT authorise and do NOT control.
3. I immediately contacted Lottomart and stated clearly that this card was not mine.
4. My bank confirmed that I did not receive these funds.
5. Despite this, Lottomart:
   • Allowed the withdrawals to complete
   • Froze my account
   • Closed my complaint
   • Refused a refund

Important points:

• I am NOT claiming losses from gambling.
• I am NOT asking for gambling losses back.
• I am claiming unauthorised withdrawals from my account.
• If my account was compromised, this raises serious questions about:
  • simultaneous logins
  • withdrawal security
  • lack of intervention while withdrawals were happening in real time

Regarding “password compromise”:

Even if credentials were compromised, this does not explain how repeated withdrawals were allowed without triggering security checks, especially while I was logged in and playing.


I requested full logs (IP addresses, device IDs, timestamps) via DSAR.

The response was incomplete and does not address these points.


This is the core of my complaint.

 

[watson]

Even if Lottomart claims that a third-party hack occurred, this does not automatically make the player liable.

Any unauthorised activity happened:

• inside Lottomart’s platform,
• while the account was already authenticated,
• involving funds held by Lottomart,
• during an active playing session.

This raises serious questions of operator-side security controls, including but not limited to:

• concurrent logins,
• abnormal transaction patterns,
• real-time fraud detection,
• withdrawal safeguards.

Key unanswered questions:

1. Why was the account not automatically frozen when multiple high-value transactions occurred in rapid succession?
2. How could a third party know that a significant balance had just been won and act immediately?
3. Why did this activity occur at that specific moment, and not on any other day?
4. Were two sessions active simultaneously from different locations or devices?
5. Where is the IP / device / session log evidence proving exclusive player control?

Liability cannot be shifted without proof

Stating that “hackers exist” is not evidence.

To transfer liability to the player, the operator must demonstrate:

• a clear breach caused solely by the player, and
• no failure or weakness in the operator’s systems.

So far, no such technical evidence has been provided.

Conclusion

Regardless of the origin of the breach, the incident occurred on Lottomart’s infrastructure, under their duty of care to safeguard player accounts and balances.

Without transparent forensic data and a documented investigation, closing this case without redress is unreasonable and procedurally flawed.

 

[PMKFRUITPRO]

It is rather ironic, given that there has been a ton of threads where people can’t actually get their money from lottomart due to enhanced verification.

Shame this wasn’t triggered during the withdrawals as the fraudsters would have given up!!

I feel ur pain I really do. If this was me I wouldn’t be letting it lie. I hope you get your money back.

I get there are always 2 sides to a story.

So again just to confirm a card that wasn’t in your name had withdrawals authorised back to it?? I’m presuming that said card must have been approved and used to deposit previously?? So despite not being in ur name deposits and withdrawals were authorised to and from it??

 

[johnnymcc1966]

The only way I would guess this would occur is that the operator who endorsed the withdrawals was part of the scam?

 

[SYPlayer95]

It is rather ironic, given that there has been a ton of threads where people can’t actually get their money from lottomart due to enhanced verification.

Shame this wasn’t triggered during the withdrawals as the fraudsters would have given up!!

I feel ur pain I really do. If this was me I wouldn’t be letting it lie. I hope you get your money back.

I get there are always 2 sides to a story.

So again just to confirm a card that wasn’t in your name had withdrawals authorised back to it?? I’m presuming that said card must have been approved and used to deposit previously?? So despite not being in ur name deposits and withdrawals were authorised to and from it??

Nail on the head for me.

I didn't want to be the one to start this as I am not the rep's biggest fan as it is.

They operate a closed loop system, which was allowed to be circumvented in this case because the OP must have been in profit on that card.

However, if the card used to withdraw to was never deposited with, how can a withdrawal be allowed to said card?

There is a bit which doesn't sit right with me, but without speaking out of turn, 'accredited reps' appear to get away with a bit more than others.

 

[Nate]

Even if Lottomart claims that a third-party hack occurred, this does not automatically make the player liable.

Any unauthorised activity happened:

• inside Lottomart’s platform,
• while the account was already authenticated,
• involving funds held by Lottomart,
• during an active playing session.

This raises serious questions of operator-side security controls, including but not limited to:

• concurrent logins,
• abnormal transaction patterns,
• real-time fraud detection,
• withdrawal safeguards.

Key unanswered questions:

1. Why was the account not automatically frozen when multiple high-value transactions occurred in rapid succession?
2. How could a third party know that a significant balance had just been won and act immediately?
3. Why did this activity occur at that specific moment, and not on any other day?
4. Were two sessions active simultaneously from different locations or devices?
5. Where is the IP / device / session log evidence proving exclusive player control?

Liability cannot be shifted without proof

Stating that “hackers exist” is not evidence.

To transfer liability to the player, the operator must demonstrate:

• a clear breach caused solely by the player, and
• no failure or weakness in the operator’s systems.

So far, no such technical evidence has been provided.

Conclusion

Regardless of the origin of the breach, the incident occurred on Lottomart’s infrastructure, under their duty of care to safeguard player accounts and balances.

Without transparent forensic data and a documented investigation, closing this case without redress is unreasonable and procedurally flawed.

Please refrain from posting this issue to multiple other threads.

I have just moved this post here as it's in relation to Lottomart.

Nate

 

[watson]

Thank you for the reasonable questions – I’ll clarify, as this is exactly where the problem lies.

1. I did NOT add or authorise the card ending 5498.
2. This card does not belong to me, despite being listed under my name in Lottomart’s own DSAR data.
3. I have never deposited with this card.
4. I did not approve or recognise any withdrawals to this card.

This is precisely why this case cannot be dismissed as “player error”.
Closed-loop contradiction

Lottomart operates a closed-loop payment system, meaning:

• withdrawals should only be possible to previously used and verified payment methods, and
• ownership checks are normally enforced.

Yet in my case:

• a third-party card appeared on my account,
• ownership was never verified,
• and withdrawals were allowed without enhanced verification,
  despite Lottomart commonly blocking legitimate players for far less.

This contradiction has never been explained.

Core issue
The issue is not whether hacking exists in general.
The issue is:

• How an unauthorised payment method was added,
• why withdrawals were allowed to it,
• and why no security or AML trigger activated, despite:
  • rapid transactions,
  • abnormal behaviour,
  • and account activity during a live playing session.
  • Bottom line

If Lottomart claims this was a third-party compromise, then:

• the payment controls failed,
• the security monitoring failed,
• and the player cannot be held liable without technical proof.

So far, no IP logs, device/session data, or card-registration audit trail has been provided.

That is why this matter remains unresolved.

 

[watson]

One final and very practical question to the forum and to the accredited representative:

Where exactly can a player turn in a case like this to realistically recover the £900?

I don’t mean “theoretical options” or generic advice.
I am asking:

• Is there a regulator, ADR, or authority that has actually ordered or facilitated refunds in similar hacked / unauthorised withdrawal cases?

• Are there documented precedents where players recovered funds when operator-side controls failed (e.g. unauthorised payment method, missing closed-loop enforcement, no enhanced verification)?

• If IBAS and the operator have both closed the case, what is the next legitimate escalation path, if any?
I am genuinely trying to understand whether there is any real mechanism left, or whether players in such scenarios are effectively left without remedy.

If anyone is aware of real cases (not assumptions) where funds were recovered, I would appreciate being pointed in the right direction.

 

[Nate]

One final and very practical question to the forum and to the accredited representative:

Where exactly can a player turn in a case like this to realistically recover the £900?

I don’t mean “theoretical options” or generic advice.
I am asking:

• Is there a regulator, ADR, or authority that has actually ordered or facilitated refunds in similar hacked / unauthorised withdrawal cases?

• Are there documented precedents where players recovered funds when operator-side controls failed (e.g. unauthorised payment method, missing closed-loop enforcement, no enhanced verification)?

• If IBAS and the operator have both closed the case, what is the next legitimate escalation path, if any?
I am genuinely trying to understand whether there is any real mechanism left, or whether players in such scenarios are effectively left without remedy.

If anyone is aware of real cases (not assumptions) where funds were recovered, I would appreciate being pointed in the right direction.

You can complain here at Casinomeister. We offer a Player Arbitration service:

Read more about it here: Online Casino Complaints

IF you do decide to follow that route, you need to cease posting about the issue with immediate effect.

Nate

 

[watson]

You can complain here at Casinomeister. We offer a Player Arbitration service:

Read more about it here: Online Casino Complaints

IF you do decide to follow that route, you need to cease posting about the issue with immediate effect.

Nate

Hello,

Since you’ve seen fit to post at length on the forums about your PAB issue and thereby violated the Player Arbitration Policies and Procedures we will be closing your PAB ticket and you can continue to deal with this on the forums.

Regards,

Max Drayman
Complaints & Player Arbitration (PAB) Team Leader

Looks like I can’t and I don’t know why THE PLAYERS RIGHTS IS NOT GOOD AT ALL

 

[Nate]

Hello,

Since you’ve seen fit to post at length on the forums about your PAB issue and thereby violated the Player Arbitration Policies and Procedures we will be closing your PAB ticket and you can continue to deal with this on the forums.

Regards,

Max Drayman
Complaints & Player Arbitration (PAB) Team Leader

Looks like I can’t and I don’t know why THE PLAYERS RIGHTS IS NOT GOOD AT ALL

Then it's clear that you haven't read or followed the rules.

The PAB rules explicitly state that you must not post in public. You went on to make multiple posts, including asking about an ADR (When you were already dealing with one).

 

[SYPlayer95]

I hate it when OPs sabotage their own posts.

I really wanted to see where this one would go.

 

[watson]

I hate it when OPs sabotage their own posts.

I really wanted to see where this one would go.

They won’t let me because looks like they’re trying protect Lottomart & themselves
I don’t scared anymore, I just want to know why we are all not protected and having any rights on gambling sites

 

[SYPlayer95]

They won’t let me because looks like they’re trying protect Lottomart & themselves
I don’t scared anymore, I just want to know why we are all not protected and having any rights on gambling sites

Unfortunately you have sort of done this to yourself.

The rules surrounding PABs are very clear.

 

[Nate]

They won’t let me because looks like they’re trying protect Lottomart & themselves
I don’t scared anymore, I just want to know why we are all not protected and having any rights on gambling sites

The PAB rules are there to protect YOU from YOURSELF. No one is hiding or protecting anything else.

If you can't follow the rules, how can you blame someone else?

Nate

 

[dunover]

They won’t let me because looks like they’re trying protect Lottomart & themselves
I don’t scared anymore, I just want to know why we are all not protected and having any rights on gambling sites

There's another thing to consider here. If any fallibility has been detected in an online casino's transaction systems, would it not be open to fraud whereby the account holder is complicit in a third party removing the funds, then claiming the funds back again from the casino on the grounds their system had a loophole?

So the funds are removed on behalf of the account holder who then has a free shot at maybe getting compensated for them by the casino. So gets paid twice minus the accomplice fee.

To make it clear this is NOT what I am saying has happened here, but fraudsters are very adept at gaming the system when they discover a loophole. The above is exactly what they would try if they ever became aware it was possible.

It's comparable to an old scam (mainly prevented now) whereby someone ordering a new credit card arranged for their mail to 'go missing' and an associate intercepts card and PIN, drains the value for their cut, and the recipient claims non-receipt and ignorance of the transactions which would actually be true. Gets a new card and a fresh start.

P.S. you PAB was binned because you refused to follow the rules, not because nobody wanted to help you. Get that straight in no uncertain terms!

 

[SYPlayer95]

There's another thing to consider here. If any fallibility has been detected in an online casino's transaction systems, would it not be open to fraud whereby the account holder is complicit in a third party removing the funds, then claiming the funds back again from the casino on the grounds their system had a loophole?

So the funds are removed on behalf of the account holder who then has a free shot at maybe getting compensated for them by the casino. So gets paid twice minus the accomplice fee.

To make it clear this is NOT what I am saying has happened here, but fraudsters are very adept at gaming the system when they discover a loophole. The above is exactly what they would try if they ever became aware it was possible.

It's comparable to an old scam (mainly prevented now) whereby someone ordering a new credit card arranged for their mail to 'go missing' and an associate intercepts card and PIN, drains the value for their cut, and the recipient claims non-receipt and ignorance of the transactions which would actually be true. Gets a new card and a fresh start.

P.S. you PAB was binned because you refused to follow the rules, not because nobody wanted to help you. Get that straight in no uncertain terms!

Whilst all this is true, we surely need to go off facts and not what it's.

Regardless, all is pointless now seeing as the OP couldn't follow the rules!