I deposited at Kiwi Casino after reading about their Thanksgiving bonus, which was 20%. I was kind of peeved when I didn't receive it. I got the 10% Neteller bonus instead. I went ahead and played anyhow, without complaint.
A couple of days later I got an email from them apologizing for their mistake, and crediting my account for the difference. All without calling support. I think many casinos would have tried to let something like this slide.
My purpose for this post is to give credit to Kiwi Casino for doing the right thing. After all of the problems we read about on here, it's nice to see an outfit show some class.
Let me note that I have no connection whatsoever with Kiwi, other than being a player there.
A couple of days later I got an email from them apologizing for their mistake, and crediting my account for the difference. All without calling support. I think many casinos would have tried to let something like this slide.
My purpose for this post is to give credit to Kiwi Casino for doing the right thing. After all of the problems we read about on here, it's nice to see an outfit show some class.
Let me note that I have no connection whatsoever with Kiwi, other than being a player there.