LaurieJim
Paleo Meister (means really, really old)
- Joined
- Jun 16, 2006
- Location
- In the Beautiful South !!
I think they just might be one of the few Rivals i will continue to play at, it was only a 72.00 cashout but they went the extra mile to make sure i got it in my account, so thank you Emma and Linda and the rest of the staf, including Bingot, a damned good affy to have in your corner
I had this in my email today and was paid within a few hours, now this is what customer service should be like at all Rivals, not just the few good ones out there imo..............laurie
Dear Laurie,
On behalf of Royal Apollo Casino I wanted I apologize for your withdraw taking so long, I am personally looking into this.
As I am sure you know not all of the payment processing phases are handled by , tough sometime causing delays that are not in our control. I can assure 100% that your winning are safe and you will receive them.
Payments are usually handled my faster (I know this is not helping you now) Once you get your fees , I will make it up to you with a No deposit bonus you can use, again I apologize for the delay.
Linda Thompson
Royal Apollo Casino Managermanager@royalapollo.com
I had this in my email today and was paid within a few hours, now this is what customer service should be like at all Rivals, not just the few good ones out there imo..............laurie
Dear Laurie,
On behalf of Royal Apollo Casino I wanted I apologize for your withdraw taking so long, I am personally looking into this.
As I am sure you know not all of the payment processing phases are handled by , tough sometime causing delays that are not in our control. I can assure 100% that your winning are safe and you will receive them.
Payments are usually handled my faster (I know this is not helping you now) Once you get your fees , I will make it up to you with a No deposit bonus you can use, again I apologize for the delay.
Linda Thompson
Royal Apollo Casino Managermanager@royalapollo.com