Kuddos To Royal Apollo !!!!!!!!!

GGW Laurie

Paleo Meister (means really, really old)
Joined
Jun 16, 2006
Location
In the Beautiful South !!
I think they just might be one of the few Rivals i will continue to play at, it was only a 72.00 cashout but they went the extra mile to make sure i got it in my account, so thank you Emma and Linda and the rest of the staf, including Bingot, a damned good affy to have in your corner:thumbsup:

I had this in my email today and was paid within a few hours, now this is what customer service should be like at all Rivals, not just the few good ones out there imo..............laurie

Dear Laurie,

On behalf of Royal Apollo Casino I wanted I apologize for your withdraw taking so long, I am personally looking into this.

As I am sure you know not all of the payment processing phases are handled by , tough sometime causing delays that are not in our control. I can assure 100% that your winning are safe and you will receive them.

Payments are usually handled my faster (I know this is not helping you now) Once you get your fees , I will make it up to you with a No deposit bonus you can use, again I apologize for the delay.

Linda Thompson
Royal Apollo Casino Managermanager@royalapollo.com
 

coxwel

Senior Member
PABnononaccred
Joined
Feb 11, 2009
Location
germany
emmal is a great rep! she fixed some issues for me always within minutes as shes always online here :)

:thumbsup:



cheers

coxwel
 

Emmal

Dormant account
Joined
Jan 31, 2010
Location
Tel Aviv
Thank you

Thank you lauriejim for your kind words. I am glad Linda was able to assist you and I see that the withdrawal was completed.

Thank you coxwel :) I try to be available as much as possible :)


I can only assure you guys that we will continue to listen, learn and provide support.

Cheers

Emma
 

BingoT

Nurses love to give shots
Joined
Dec 16, 2004
Location
Hartford,Ct
thank you Emma and Linda and the rest of the staff, including Bingot, a damned good affy to have in your corner:thumbsup:
Laurie I like to Thank You for the kind words.
All I am doing is to see things work out for the Player/Casino.
Royal Apollo :thumbsup: for the great Rep support.:thumbsup:
And a Big Thank You to Linda & Emma :thumbsup:
I think Royal Apollo is moving towards the Top of them all.
Thank You Again
Tom (BingoT)
 

Mallorca

Experienced Member
Joined
Dec 27, 2004
Location
Stockholm
A damned good aff to have on your corner?...who`s that, Bingo T...?.
I don`t know any Bingo T,the one I know is RIVAL T...:D and...yes he is damned good.!!!:thumbsup:
 

BingoT

Nurses love to give shots
Joined
Dec 16, 2004
Location
Hartford,Ct
Your too funny Mallorca
I Thank You
Your a great friend anyone should have.
And I know someday you will threat me for a trip to Sweden to come visit you & the family.
Thank you for that nickname.
~T~ (RivalT) :lolup:
 

Nifty29

Dormant account
Joined
Jun 20, 2001
Location
Turn right, then right. then right again
Linda contacted me (off her own bat) to apologise for being bonus banned and restored my account and put me in the VIP club.

Royal Apollo is pretty much the only rival Im getting any kind of decent treatment from these past months, so I will continue my play at that Rival casino only.

If they can only get independent payment processors, they have the potential to be a real keeper IMO
 

BingoT

Nurses love to give shots
Joined
Dec 16, 2004
Location
Hartford,Ct
Hi Emma I just wanted to Thank You again for everything you have done for me and the players.
Royal Apollo is moving forward.:thumbsup:
& thank you for bringing that nd offer up for me as well from that 8 to 15.
~T~
 

gloria460

Meister Member
Joined
May 11, 2008
Location
Florida
I downloaded them yesterday from a email that I received and got a 30 nd bonus. I didn't cash out but I found the slots to be ok and I'll try them out with real cash in a few days.

I'm glad to hear positive feedback about this casino.
 
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