I was playing Jammin Jars 2 on Casumo which has that feature collection bonus. I took a break of about 2 months and now have come back again to resume where I left off and have found that my progress is reset back to level 1.
I have checked the bet level is the same based on the history in Casumo, I have re-read the rules of the game and cant see anywhere what says the collection progress expires.
Does anyone know if this is supposed to expire?
Asked Casumo support who said:
"The progress in games is connected to cookies and cache, if you clear that, the progress is no longer saved on the device so when you load the game, the browser does not find any progress"
This is not correct, surely?!
I have checked the bet level is the same based on the history in Casumo, I have re-read the rules of the game and cant see anywhere what says the collection progress expires.
Does anyone know if this is supposed to expire?
Asked Casumo support who said:
"The progress in games is connected to cookies and cache, if you clear that, the progress is no longer saved on the device so when you load the game, the browser does not find any progress"
This is not correct, surely?!