ive had an account at allslots for longer than any other casino..im well down there overall but always seemed to get good value playtime whenever i pplayed there ...
plus they give you 10% back on all deposits..
i deposited quite a bit there (well a bit for me ) recently ..i lost and was waiting for my 10% cashback to arrive..
it didnt so i contacted support..it seems you only get 10% back if u loose ...now i lost everything i deposited..but at 1 point requested a cashout although i later reversed it and lost it ...
but it seems by requesting a cashout i void any chance of 10% cashback..thats there T&C and i should have read that properly
when i told support i had in fact lost everything they sent a curt email quoting T&C..which is there right..but it cost nothing to simply be nice about it ...find this rather sad..im a loosing customer just what they want...but sadly they have now lost my custom...another failed customer service experience...perhaps it time 32red opened a customer service training centre for all casinos
plus they give you 10% back on all deposits..
i deposited quite a bit there (well a bit for me ) recently ..i lost and was waiting for my 10% cashback to arrive..
it didnt so i contacted support..it seems you only get 10% back if u loose ...now i lost everything i deposited..but at 1 point requested a cashout although i later reversed it and lost it ...
but it seems by requesting a cashout i void any chance of 10% cashback..thats there T&C and i should have read that properly
when i told support i had in fact lost everything they sent a curt email quoting T&C..which is there right..but it cost nothing to simply be nice about it ...find this rather sad..im a loosing customer just what they want...but sadly they have now lost my custom...another failed customer service experience...perhaps it time 32red opened a customer service training centre for all casinos