Is there a rep for Slotastic?

[chayton]

I've had an account at Slotastic for years, although I only play infrequently. A week or so ago I played a free chip and managed to make playthrough. But max cash out is $180 and the only WD available will cost $60 lol. Anyhow I was like why not withdraw it anyhow, well now suddenly they tell me my account isn't verified, so I sent my bank statement and driver's license and now they say my photo isn't clear enough etc. So here I've played for many years with no chance if being able to cash out I guess. I'm just wondering if a rep can help. Otherwise I guess I just close the account.

 

[chayton]

?

 

[The Viking]

Not been there for 15 years so cant comment but $60 fee wow
And what was the reason for dening the cashout doesnt say there ?

 

[chayton]

Not been there for 15 years so cant comment but $60 fee wow
And what was the reason for dening the cashout doesnt say there ?

Yeah I wrote them to find out WTF and said if my docs aren't good enough to just close my account, and they responded again with the same copy paste reply about sending my docs, so honestly I'm just done. There doesn't seem to be a rep to contact and talking to support is like talking to a (malfunctioning) bot. TBH the only reason I've been playing there at all is because they do Interac. I'm just glad this didn't happen when I had any real winnings, I always assumed it was good.

 

[sapit222]

@Affiliate Capital

​

 

[KasinoKing]

I've had an account at Slotastic for years, although I only play infrequently. A week or so ago I played a free chip and managed to make playthrough. But max cash out is $180 and the only WD available will cost $60 lol. Anyhow I was like why not withdraw it anyhow, well now suddenly they tell me my account isn't verified, so I sent my bank statement and driver's license and now they say my photo isn't clear enough etc. So here I've played for many years with no chance if being able to cash out I guess. I'm just wondering if a rep can help. Otherwise I guess I just close the account.

Affiliate Capital - as above.

One of their guys was at the CM meeting 2 weeks ago, Very nice bunch - I'm sure this can be sorted.

KK

 

[chayton]

@Affiliate Capital

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I went to their profile and wasn't able to view it. I assumed that it was just for affiliate issues.

 

[chayton]

I did finally get a response that wasn't just a cut and paste. Unfortunately they just don't like my photo ID so until I get around to getting a new one I won't be playing there. My license has one of those hologram pics and over time it's rubbed partly off. I get it, but it's weird that no other casino has had a problem with it.

Edit: I reopened my 3Dice account and uploaded the exact same license and I just checked and it's been approved.

 

[Affiliate Capital]

Hi Chayton,

I hope this email finds you well. I wanted to take a moment to personally apologize for the delay in my response and for any negative experiences you may have had while at Slotastic. Your satisfaction is our top priority, and I am sorry that we fell short of your expectations.

I am saddened to hear that you have left Slotastic, but I am glad to hear that you have found another casino to enjoy in the meantime. Should you ever decide to return and give us another chance, please know that I am here to assist you in any way I can to ensure that your experience with us is nothing short of exceptional.

In the meantime, I wish you all the best and hope that Lady Luck continues to shine on you at your new casino.

 

[Barny1100]

My short visit and experience report at SLOTASTIC

when I registered there about 1 hour ago...

So I read about the Casino Slotastic here

And thought you should register there..

So far so good

Then I wanted to make my first deposit...

First of all disappointed, NO Skrill possible...?

OK, I thought it must be Paysafecard or credit card, no problem..

But before that, as always, I look at the payout options?

And unfortunately I only see three options fo rCash Out
Bitcoin
Bank transfer
or Ezcash

So just join the chat and ask ..

When I asked why I could pay in with a credit card
but not pay out..??‍

Only he said 3 times in the chat
the methods
I find it in the cashier area..!?

?

Well, I saw that myself, but the question was not answered..?

But I haven't hit enter yet
when I asked to close my account if no payout with KK ore Skrill is possible
right away in this case here..

And already I was logged out and out of the chat..?

Everything seems very serious there...?


So I've been playing online for 20 years now
but a casino that doesn't even offer credit card as a payout only for deposit
and no Skrill
And don't answer the question in the chat, but just stubbornly refer to the checkout section and I can see what's on offer there myself?
And then kick me out of the chat without by ore
seeing you again..?
sorry
then i play on other Sites my Money

If you are a new player who wants to deposit
is already processed in this way..?

If I didn't want to know the trouble if I won...?‍

?

 

[Affiliate Capital]

Hi Barny1100, can you please pm your casino username and I’ll investigate your complaints.

 

[Barny1100]

Hi Barny1100, can you please pm your casino username and I’ll investigate your complaints.

As I have already written, my casino username existed (if at all) 15 minutes after registration ?
before it was deleted, including the chat

and it was Barny1100, like here...

 

[rb007]

Well apparently I am not the only one being deceived by slotastic. I have a withdrawal available of 2000 dollars. As everyone can guess, slotastic denied my documents requesting new ones, I have everything recorded, EVERYTHING. As everyone here complains, customer service is awfully helpful and long waiting for an answer. They denied my documents yesterday, 6 working days after I uploaded my documents. No email. No updates. When asking to the customer service, they say I must wait 24_48 hours to get an answer. So, 8 days after my documents being registered, I MIGHT have an answer. But on the site, they request me the documents again. I am customer of many casinos, and never had this problem. Since I have 2000 dollars to get, I'm pretty sure this will just keep happening.

 

[hubbadubbadingdong]

So this post is from 3 years ago…

This is why I advocate ensuring my account is verified before depositing any funds , seems insane to me people pumpcash to a site with little to no to zero research.

But in regards to this , if the casino is legit and you are playing at the real site and you want $$ you will have to say “how high” when they say jump ; then Move on to a place that’s run properly once you have been paid