- Joined
- Mar 23, 2009
- Location
- where the taxes are the highest
There is a new game at Intertops called Vulcan. I was playing tonight and good thing only put 25.00 in to try it. The game guarantee feature is broken. I went to live chat and was told yes the game is broken. Why it was not pulled I do not know. They said they have been getting other complaints as well.
live chat:
cpdnd31: hi mark
Mark: Hello. How may I assist you?
cpdnd31: im playing new game vulcan
cpdnd31: why cant i click on the feature guarentee to try and get bonus --
Mark: One moment please
cpdnd31: if its a guareentee i should be able to click and try to spin before i bust out
cpdnd31: ty hun appreciate it
Mark: I'm sorry there seems to be a problem with the game
Mark: We have has other reported problems
cpdnd31: ok well i just spent 25.00 on the game and have 27 cents left and i cant spin to get bonus so how do we fix this
Mark: It has been escalated to our technical team to resolve
Mark: I'm sorry for the inconvenience
cpdnd31: ok can i get refund of monies spent please
Mark: One moment please
Mark: Thanks for holding
Mark: $25 has been credited to your casino account
cpdnd31: ty I appreciate it but it was 24.73 hun.
Mark: You're welcome
cpdnd31: ty and i will exit out of game now lol they need to pull it before someone gets really upset.
cpdnd31: have a good night
Now good thing Intertops has great customer service and took care of money lost. But I still think there needs to be a warning..
live chat:
cpdnd31: hi mark
Mark: Hello. How may I assist you?
cpdnd31: im playing new game vulcan
cpdnd31: why cant i click on the feature guarentee to try and get bonus --
Mark: One moment please
cpdnd31: if its a guareentee i should be able to click and try to spin before i bust out
cpdnd31: ty hun appreciate it
Mark: I'm sorry there seems to be a problem with the game
Mark: We have has other reported problems
cpdnd31: ok well i just spent 25.00 on the game and have 27 cents left and i cant spin to get bonus so how do we fix this
Mark: It has been escalated to our technical team to resolve
Mark: I'm sorry for the inconvenience
cpdnd31: ok can i get refund of monies spent please
Mark: One moment please
Mark: Thanks for holding
Mark: $25 has been credited to your casino account
cpdnd31: ty I appreciate it but it was 24.73 hun.
Mark: You're welcome
cpdnd31: ty and i will exit out of game now lol they need to pull it before someone gets really upset.
cpdnd31: have a good night
Now good thing Intertops has great customer service and took care of money lost. But I still think there needs to be a warning..







