santa6014
Hi thanks for reply im not uderstand this many deposit them i send you message from Igame to my
Hello Dawid,
Thank you for the documents.
Please be informed that as additional proof of identity , we will also require a clear
photograph of you, holding up your photo ID in one hand. Please ensure that your face and
that the ID card are clearly visible and readable in the photograph itself.
We also request you to send us a copy / picture from a different utility bill, bank statement, internet- or phonebill with your name, address and the issue date showing clearly (dated in the past 3 months).
Best regards,
iGame
This message i have after first try whidrawl so Ok im send this foto but im wait 3 days for whidrawl so im lost money few days latter i thing my account its veryfication so im deposit 3 times again im not use any deposit bonus and im try next whidrawl im ask support how long i must wait and know i have something like this
Ticket ID: LTK121620167899749X Subject: Whidrawl
Hello there Dawid,
Hope everything is well with you.
You will have your money in 1-3 busness days.
Have a nice evening, don't hesitate to contact us if you have any questions.
Kind regards,
Olivia
iGame
So when im wake up today i see this
Hello Dawid,
Unfortunately your documents didn't pass our security checks.
Your account is now permanently closed and your winnings are forfeited.
Best regards,
iGame
but was not didint pass i have all the same home adrees name and surname im ask many times what exactly
Ticket ID: LTK121620167900087X
SUBJECT: Blocked account
Hello Dawid,
Please note that your account has been closed.
2.1.6. You must enter all mandatory information requested into Your registration form, in particular, Your identity, Your address and contact details, including a valid e-mail address, Your place of residence, relevant payment information, all of which must be true and correct. It is Your sole responsibility to ensure that the information You provide is true, complete and correct and You hereby decorate and warrant to iGame.com that the information provided is true, complete and correct. You are hereby notified that iGame.com carries out verification procedures, whether itself or through third parties, and Your iGame.com Account may be blocked or closed if You are found to supply false or misleading information.
Your account will stay permanently closed and funds on your account will be frozen. Our decision is final and undisputed.
Kind regards,
Sirke
iGame
Ticket ID: LTK121620167900087X Subject: Blocked account
Hello Dawid,
Thank you for your reply.
Your account will stay permanently closed due to the breach of our terms and conditions.
2.1.6. You must enter all mandatory information requested into Your registration form, in particular, Your identity, Your address and contact details, including a valid e-mail address, Your place of residence, relevant payment information, all of which must be true and correct. It is Your sole responsibility to ensure that the information You provide is true, complete and correct and You hereby decorate and warrant to iGame.com that the information provided is true, complete and correct. You are hereby notified that iGame.com carries out verification procedures, whether itself or through third parties, and Your iGame.com Account may be blocked or closed if You are found to supply false or misleading information.
Have a nice day.
Best regards,
Hello Dawid,
Please read this.
2.1.6. You must enter all mandatory information requested into Your registration form, in particular, Your identity, Your address and contact details, including a valid e-mail address, Your place of residence, relevant payment information, all of which must be true and correct. It is Your sole responsibility to ensure that the information You provide is true, complete and correct and You hereby decorate and warrant to iGame.com that the information provided is true, complete and correct. You are hereby notified that iGame.com carries out verification procedures, whether itself or through third parties, and Your iGame.com Account may be blocked or closed if You are found to supply false or misleading information.
If you still have questions, get back to us.
Kind regards,
Erik
iGame
Ticket ID: LTK121620167900087X Subject: Blocked account
Hello Dawid,
Your account will stay permanently closed and funds on your account will be frozen. Our decision is final and undisputed.
If for some reason You are not satisfied with the resolution of Your complaint by iGame.com, You can complain to the Malta Gaming Authority:
Address: Building SCM 02-03, Level 4, SmartCity Malta, Ricasoli SCM1001, Malta
Telephone Number: +356 2546 9000
Email:
support.mga@mga.org.mt
Kind regards,
Erik
iGame
and now nobody reply to my mail i dont known what happend now