For a while now, members have been posting many issues with casinos and many issues with casinos that are accredited. The one thing that is missing, are the reps. Where are they?
There are so many reps that are members here, but they very rarely ever join the discussion. I have to ask why? It would seem to me that is would be in their best intrest to join the thread and try to settle the concerns of the members of this forum.
Example 1: The Rushmore thread for slow pay was started on 12/24/2010. Louise joined the thread on 1/6/2011. So we now know she is aware of the situation. But she has not come back to post anything since. She has logged into Casinomeister since then, but has not commented.
Example 2: The Slotastic Snail Mail thread was started on 1/9/2011. The original poster had a valid question, in my opinion. The rep for Jackpot Capitol logged inte Casinomeister today, and never bothered to respond. And from the other members replying in this thread, I can see that this is not an isolated case with the original poster. Don't you think a quick note from rep saying something along the lines, "can you PM me your name and I will look into this for you" would have atleast shown the poster in the thread that actually wanted to help?
Example 3: ClubWorld Cashout delays thread, 11 pages in that thread and no response from the rep. They have logged into Casinomeister and still no reply. Maybe I am wrong, but I think if the rep came in and said something along the lines like,"I am sorry for all the delays, but mother nature has not been working with us the past few days, and just about everything has shut down. We hope to have the withdrawals processed in next few days. Keep in mind, that it is the holiday season and things may take a little longer than expected because of the weather and banking holidays." That might have put some posters mind at ease....
Now I can go on and on, but these 3 are the ones that are most recent. I have to ask if we as posters are doing something wrong, so that the reps won't join the threads. Or are they ignoring them for a specific reason. And if they are, what is the reason?
Now I do think there are reps that do join the threads and are genuine when trying to help. Those reps I do applaud, but it seems there are very few of them.
Anyone have any thoughts on this?
All the best,
LH
There are so many reps that are members here, but they very rarely ever join the discussion. I have to ask why? It would seem to me that is would be in their best intrest to join the thread and try to settle the concerns of the members of this forum.
Example 1: The Rushmore thread for slow pay was started on 12/24/2010. Louise joined the thread on 1/6/2011. So we now know she is aware of the situation. But she has not come back to post anything since. She has logged into Casinomeister since then, but has not commented.
Example 2: The Slotastic Snail Mail thread was started on 1/9/2011. The original poster had a valid question, in my opinion. The rep for Jackpot Capitol logged inte Casinomeister today, and never bothered to respond. And from the other members replying in this thread, I can see that this is not an isolated case with the original poster. Don't you think a quick note from rep saying something along the lines, "can you PM me your name and I will look into this for you" would have atleast shown the poster in the thread that actually wanted to help?
Example 3: ClubWorld Cashout delays thread, 11 pages in that thread and no response from the rep. They have logged into Casinomeister and still no reply. Maybe I am wrong, but I think if the rep came in and said something along the lines like,"I am sorry for all the delays, but mother nature has not been working with us the past few days, and just about everything has shut down. We hope to have the withdrawals processed in next few days. Keep in mind, that it is the holiday season and things may take a little longer than expected because of the weather and banking holidays." That might have put some posters mind at ease....
Now I can go on and on, but these 3 are the ones that are most recent. I have to ask if we as posters are doing something wrong, so that the reps won't join the threads. Or are they ignoring them for a specific reason. And if they are, what is the reason?
Now I do think there are reps that do join the threads and are genuine when trying to help. Those reps I do applaud, but it seems there are very few of them.
Anyone have any thoughts on this?
All the best,
LH