I have been avoiding casumo forever. I decided to take their offer they sent me. 100% with 30x wager. After reading the offer’s term 5 times... Using the term total amount regarding the wager made me feel like it was intentionally vague and that it was a very bad 60x bonus that I would never take.
I went on live chat. I was very specific. I even asked the agent : with a 20$ deposit, I get 20$ bonus so the wager will be 600$
The agent told me it was exactly that. I still had a bad feeling.
Well guess what? I made a deposit of 25$ this morning and the wager is 1500. The agent told me he read the chat transcript, the agent was wrong and wont honor what I was told.
I made a withdrawal request for my 25$ back to my muchbetter account.
How is this acceptable in any way?
Its even worse than their tv add running in canada now about being bored and stuck at home.
Well done.
Do I have to complete a SOW for my deposit back? I will.
I went on live chat. I was very specific. I even asked the agent : with a 20$ deposit, I get 20$ bonus so the wager will be 600$
The agent told me it was exactly that. I still had a bad feeling.
Well guess what? I made a deposit of 25$ this morning and the wager is 1500. The agent told me he read the chat transcript, the agent was wrong and wont honor what I was told.
I made a withdrawal request for my 25$ back to my muchbetter account.
How is this acceptable in any way?
Its even worse than their tv add running in canada now about being bored and stuck at home.
Well done.
Do I have to complete a SOW for my deposit back? I will.