- Joined
- Jul 10, 2016
- Location
- North east England
Thought I’d try a new place last night as the licence and rep is superb.
Deposit fine, bonus fine no issues.
Just every single BTG game lagged like hell, spoiled the experience, tried my second deposit tonight and the same stuff.
Not blaming the casino, just the useless BTG servers.
I have raised the btg issue through several casinos but no answer.
We need a huge group boycott to get this problem sorted
Problem is they know full well none of us has the will power
Literally just saying “hi all, we are aware of the issue and trying to resolve” would be enough.I am not normally one to Bitch. Well not about Rep's anyway.
But like yourself and many members we play BTG slots.
Yey the rep has been on here every day just about. There are countless threads about the problems with the slots for weeks.
Yet not once can he just say sorry there is an issue we are looking into. Just a bit of common decency. But no not a word it is like a massive F U to the very people that help make his company successful.
But no doubt he will be posting again plenty when a new slot get's released.
Have you a nice screen shot to share with us Nicola? This sounds very exciting for you x@L&L-Jan Are progressive wins paid in full and what is the normal time it takes for a jackpot to be verified?
Secondly, I spoke to chat and they weren't sure, but can a win over £50k be paid via bank transfer and not back to the original method (e.g. debit card) as Barclays have a transaction limit.
Thanks
@L&L-Jan Are progressive wins paid in full and what is the normal time it takes for a jackpot to be verified?
Secondly, I spoke to chat and they weren't sure, but can a win over £50k be paid via bank transfer and not back to the original method (e.g. debit card) as Barclays have a transaction limit.
Thanks
Secondly, I spoke to chat and they weren't sure, but can a win over £50k be paid via bank transfer and not back to the original method (e.g. debit card) as Barclays have a transaction limit.
Hi, for UK customers there is the option to be paid non progressive wins in one go. Only by bank transfer as our card processor also has limits in place. So if you verify your bank account - we process the full amount in one go.