<div class="bbWrapper"><b>Get the CD</b><br />
<br />
BelleRock have a CD available (I have one).<br />
The problem may be in the download helper. I have had many problems with MG casinos recently, often they do not update correctly with new games, they may spontaneously log off while playing and so on. I have recently had trouble with RiverBelle, but was able to install from the CD by copying the installation .exe from the CD onto my desktop and executing it directly by clicking on it. The CD interface is problematic, and is prone to hanging once the casino is installed.<br />
I have corresponded with some casino groups who have passed my comments to Microgaming, but they are still scratching their heads!<br />
I have done my own research, and browser settings seem to play a part in the operation of the casino, as I found when Playcheck stopped working in Explorer and the casino interface, but worked fine in Netscape!<br />
My main problem at present is that some casinos refuse to register that an update to games has been installed, and update the games again at each logon. Also I find the red dot and/or update progress bar appears after I have played and exited a game, however the game is still there and loads correctly if I select it again.<br />
I think MG are in danger of leaving players behind by pushing ahead with new development, but leaving these issues that affect some players unresolved. They will not correspond directly with players, and we have to go through our casino operators helpdesk, many of whom do not understand some of my test data, (shown as they repeatedly advise me to disable my firewall and virus checker and try again. This seems to be a standard scripted response, and is simply dodging the issue).<br />
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Ask BelleRock, and any other groups that lead to problems, to send you the full install on CD. Some have a full install available on their servers (such as Casino Action Group). These are around 100Mbytes, and Broadband is advised!</div>