At first I had no problems, But after several withdrawals the third one took weeks and a helping hand from the Customer VIP Manager I finally received my winnings. Then in Dec. after a long play I was up over $700. so I put in for a withdrawal again. Since then I haven't received any $ Even after live chats, phone calls and emails to Cust.Support, Finance and the Cust.VIP Mngr. But everyone tells me not to worry I will get my money! But they just don't have an answer to when???????? does anyone have any input about this casino & Problem??? They never get back to me with any info!