I'm not one to generally complain and I'm not even sure who's fault it is but what happened to me yesterday. Havent made a deposit there so I figured I would try it out. I used my debit card/pay card kinda thing from Chase bank.
Here is where it got tricky, I enter everything in and it comes up as my card is Declined but I always go online to check my card balance and I notice the amount (just under 100 is taken off) and this confused me. I figured maybe it was temporary thing and it would be back on my card in no time so I waited before I contacted live support and wouldn't you know the ONLY thing the guy could tell me is " you have to take this up with your bank" lol.. Now I dont know who's in charge of their payment processor, pretty sure when I did call my bank someone told me "web-support" or something to that nature debited money from my card.
I'm just curious if this has happened to anyone else out there, I live in the U.S. and now I have to wait like five days "to even see" if my money is going to come back to me or not. Like I said, I'm not a big complainer and I am NOT necessarily blaming this casino but I also want to give anyone else a heads up and want to know if this has happened to anyone else recently, I've had no problems up until now and pretty all will be returned. If not then we have a bigger problem from this sheisty payment processor that is working with this casino.
Here is where it got tricky, I enter everything in and it comes up as my card is Declined but I always go online to check my card balance and I notice the amount (just under 100 is taken off) and this confused me. I figured maybe it was temporary thing and it would be back on my card in no time so I waited before I contacted live support and wouldn't you know the ONLY thing the guy could tell me is " you have to take this up with your bank" lol.. Now I dont know who's in charge of their payment processor, pretty sure when I did call my bank someone told me "web-support" or something to that nature debited money from my card.
I'm just curious if this has happened to anyone else out there, I live in the U.S. and now I have to wait like five days "to even see" if my money is going to come back to me or not. Like I said, I'm not a big complainer and I am NOT necessarily blaming this casino but I also want to give anyone else a heads up and want to know if this has happened to anyone else recently, I've had no problems up until now and pretty all will be returned. If not then we have a bigger problem from this sheisty payment processor that is working with this casino.