Gala casino bonus system Helpppp

spintee

Paleo Meister (means really, really old)
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Joined
Mar 21, 2012
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Does any one know how the bonus system works on gala casino? Can you withdraw if not touched bonus? I will add a screen shot to show why I am confused,

Thanks in advance

ga.jpg
 
Be careful with Bonuses!
It is  crucial  that you understand and agree to the terms and conditions of any bonus that you accept. Most of the complaints that come through our arbitration service are bonus related; it would be safe to say that there are tens of thousands of players who have never complained because they realized after the fact that they did not understand or had never read the terms. Nothing in a casino is free – so whenever you see “free” being used, there are stipulations. It is important for you to understand that.

Please check out our Bonus Section that lists the offers given by our Accredited Casinos. No deposit bonuses, welcome bonuses (AKA sign up bonuses [SUBs]), exclusive bonuses, reload bonuses, free spin bonuses...all this and more!
When I played there more than a year ago you could claim bonuses with existing funds and if you had more funds than necessary the remaining money could be withdrawn at any time. The non-withdrawable money will be "ringfenced" when you claim the bonus and any winnings/losses will be added/deducted from the ringfenced/bonus balance. So in your case if you drop below £103.15 you are free to claim a new bonus with that amount or withdraw it.
 
Hi Spintee,

The site has had an overhaul but the way bonus' work will be the same as the above! It should just be the Bonus + Ringfenced funds that aren't available to withdraw.

How are you liking the new site?

Please let me know if you need any assistance.

Kind Regards
Adam
 
Hi Spintee,

The site has had an overhaul but the way bonus' work will be the same as the above! It should just be the Bonus + Ringfenced funds that aren't available to withdraw.

How are you liking the new site?

Please let me know if you need any assistance.

Kind Regards
Adam

Its been a while since I played up untill the other day, Yes like the site very much, Trouble is the bonus was confusing, The chat host said you cannot withdraw why bonus active, I stated this canot be true due to I spent a load and wager is not going down?

After a while talking than we come to realise that the bonus funds should be spent on Michael Jackson King of Pop, Well after all the bonus was called that, So that should of give me a clue to begin with :)

I had played other games and the ring fenced cash went, Just the bonus sitting there, Went to MJ and bonus went down instantly :)

Was going to make a small withdraw to test make sure every things in order, But after playing other games I was not sure if broke any rules by playing other games first, so just played it out,

Always next time :)
 

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