You sure you weren't playing in fun mode?
If you were playing after the deposit but before Fun state you started, if you were in real play, surely your balance dropped?
I mean if you were playing for 30 minutes before they say you did, surely there will be a discrepancy in the balance between the deposit and their start of gameplay?
couldt have been - i had a balance of 94 and the win of 47 (I believe, 47-47ish) and balance updated to reflect the win to 140 something or other - I mean, it wasnt even just me here, my mother nearly feel out of the chair lol
then closed game and opened new game, had the 94 balance before the hit on the previous game
I can see how it was maybe played in fun mode, but then I wouldnt have had such specific balance jump and reversion and be back in real mode in the new slot
I didnt spin in the new slot, but instead went straight to chat who found no record of the win, nor I in my history section, and now, none from the provider side.
The only record of the gameplay of the slot, is when I went back to it some time later - i dunno, a half hour or something, because it spun to see if the win was 'stuck' (you know, how sometimes you close a game before it has fully tallied and you have to replay it) but nada, gave it a few more spins, nothing
Anyway, everyone checked, a blip I guess, I dunno.
I know there's nothing as can be done.
