Hello everyone, this is my first thread here as i mostly read others posts, if it's in the wrong section then i apologize.
My question is a little tricky matter but the backstory goes like this.
Was playing agent jane blonde at bitstarz casino and got the freespins at 0.90€ bet
Next thing you know the game stopped working before they started and i was displayed a error message 0 saying please contact help desk. Well i went on livechat asking about it and they told me that quickfire is doing maintenance and i should stay put, that the freespins will be there once its back online.
That was 10 days ago, so today I asked the support when the game will finally start working so i can play the freespins to and end and then play with the winnings as i didnt want to deposit more money. Then i received this "i have finished your freespins in jane blonde since they got stuck and added 10€ to your account as well."
After that i wrbt on bitstarz and saw that i had 10€ in my account. So went back to ask if i really won NOTHING. During those spins, well i was then told that they had removed the freespins and said that the 10€ Was a good enough compensation for this. So they removed my freespins without asking and gave me 10€ instead, which i had already played as i first thought it was for the inconvinence for having to wait 10 days for them. They told me that as i had played the 10 i had accepted that.
After arguing with livechat for about 30 minutes without them budging im now here to ask you this.
Do you think 15 freespins at x3 @0.90€ bet is worth 10€?
Ps. Sorry for the extremely long post but im just so pissed at the moment
My question is a little tricky matter but the backstory goes like this.
Was playing agent jane blonde at bitstarz casino and got the freespins at 0.90€ bet
Next thing you know the game stopped working before they started and i was displayed a error message 0 saying please contact help desk. Well i went on livechat asking about it and they told me that quickfire is doing maintenance and i should stay put, that the freespins will be there once its back online.
That was 10 days ago, so today I asked the support when the game will finally start working so i can play the freespins to and end and then play with the winnings as i didnt want to deposit more money. Then i received this "i have finished your freespins in jane blonde since they got stuck and added 10€ to your account as well."
After that i wrbt on bitstarz and saw that i had 10€ in my account. So went back to ask if i really won NOTHING. During those spins, well i was then told that they had removed the freespins and said that the 10€ Was a good enough compensation for this. So they removed my freespins without asking and gave me 10€ instead, which i had already played as i first thought it was for the inconvinence for having to wait 10 days for them. They told me that as i had played the 10 i had accepted that.
After arguing with livechat for about 30 minutes without them budging im now here to ask you this.
Do you think 15 freespins at x3 @0.90€ bet is worth 10€?
Ps. Sorry for the extremely long post but im just so pissed at the moment