free spins thread

[jjezebel37]

Same here, just managed to open it up and they arent there, looked at my bonuses section and its showing 100% as though i have played them

Yep, me too...last time that happened they insisted i had played them..lie i said, it was only starburst and i wasn't going to argue. This time though, they have given me spins in Gonzo or Flowers but they are not there either.

 

[xxshepxx]

Same issue here.

 

[spintee]

I got the free spins on Montezuma but they weren't there, went to live chat and they said i could have them on Flowers or Gonzo, again not there, i can't be bothered going back as this has happened before and it took them over a week to give me 15 spins on Starburst.

Yes there having difficulty, They would of put them in your rewards, My account / Rewards and should be able to activate from there, I think flowers is an upgrade from staburst but not complain, better than like 5 free spins on starburst like most sites

 

[Jd666]

Yep, me too...last time that happened they insisted i had played them..lie i said, it was only starburst and i wasn't going to argue. This time though, they have given me spins in Gonzo or Flowers but they are not there either.

They have given them to me on flowers instead.
Had to click to activate them in rewards section.
They not in there are they?

EDIT.... Didnt see that spintee had posted as i had page already open

 

[xxshepxx]

Code was accepted for me, but they told me I don't get any frespins

I don't get why, I am a depositor, deposited £50 this week, so I'm not quite sure, shows activated in account etc..

 

[itsover2014]

Same has happened to me.. Code accepted no spins there..

 

[jjezebel37]

nope not in rewards

 

[datshowiwoll]

Same for me, no spins

 

[Dan.Videoslots]

Hi,

If you have received the e-mail this morning and didn't receive any spins when redeeming the voucher, please contact the support and they will help you out. Scientific Games are experiencing some technical issues with the free spins and they are working on it right now to solve this.

Sorry for the inconvenience and confusion this may have caused.


Br,

Daniel

 

[The Viking]

Hi,

If you have received the e-mail this morning and didn't receive any spins when redeeming the voucher, please contact the support and they will help you out. Scientific Games are experiencing some technical issues with the free spins and they are working on it right now to solve this.

Sorry for the inconvenience and confusion this may have caused.


Br,

Daniel

there are gona be some busy support this morning, if all are having issue mine dindnt work but think ill wait a little before i ask for them, perhaps a lil deposit first

 

[Jono777]

Criteria has changed, used to get them no problem



Granted I have not deposited at VS for a good while (not keen on their bonus system)

 

[dionysus]

*shrugs shoulders*
I'm still waiting for the crtieria to qualify for vouchers (unless I've missed the explanation)

 

[Jono777]

*shrugs shoulders*
I'm still waiting for the crtieria to qualify for vouchers (unless I've missed the explanation)

Yup, agreed. Don't know what the 'criteria' is lol and really don't expect the FS as I am not a VS player really, only 2-3 deposits since joining.

Just don't like the 'false hopes' emails, especially when it's one of my fave games ever!

 

[Tirilej]

Yup, agreed. Don't know what the 'criteria' is lol and really don't expect the FS as I am not a VS player really, only 2-3 deposits since joining.

Just don't like the 'false hopes' emails, especially when it's one of my fave games ever!

Anyone who recieved the email is suppose to get them, so if you got one you should have them.

 

[dionysus]

Anyone who recieved the email is suppose to get them, so if you got one you should have them.

I appreciate the idea if you received the email youre entitled to them (though, beggars the questions, why there's a limit on them -ie 2500 or 3500).

For me, as a potential player, I'm just curious, what the criteria is for claining them. Example, I've seen (and others receive) the error, not valid/not deposited enough to activate.
As a player, I'd just want to know, what the min is is to be eligible - once monthly, twice monthly etc, to get rewarded.

I'll happily admit, I'm currently not a depositor. I just want to understand their structure before I choose to make them a casino of choice.

 

[lockinlove]

I deposited once and I was able to use these codes for a bit. But now I dont meet the criteria either. But at least they arent sending me emails about it anymore.

 

[TradaCasino]

My trada code says ive used it before

PM me with your email address I'll look into it,

Rachel.

 

[interlog]

Perhaps the easiest way for Videoslots is to automatically credit the free spins to legible accounts only. This saves disappointment as described above or if you're unlucky enough not to be quick enough reading the email and being amongst the first 3,500 players.

 

[xxshepxx]

Seems they have shifted the goalposts mid promotion on this one.

Ive been told by live chat a 50euro deposit is needed, and I said I dont even get any emails from VS

The chat agent told me I needed to make a 50euro deposit just to receive emails?


Wtf is that all about? Buying emails from a casino is a new one on me.

Ive just recently become a depositor because of all the good things i heard. But i fear I'll be putting a halt to that.

Anyway I've pm'd the rep to see if he can explain the situation any better.

 

[xxshepxx]

Just to add. I did enter the code and it was accepted. But only uoon speaking to live chat was i told i was not eligible.

Usually if im not eligible the code will not work, as stated by other members.

 

[Glassheart]

Videoslots saying voucher finished already lol

 

[spintee]

I have not made a deposit in a week or two due to a tight budget but received the email,

Casinoluck 8 free spins on lights

tonybet 20 free spins on flowers, WAIT there is a catch

Free Rounds are only awarded to female TonyBet players and they are valid on 2016.03.08 00:01-23:59 GMT +2.

What a joke

 

[dionysus]

I have not made a deposit in a week or two due to a tight budget but received the email,

Casinoluck 8 free spins on lights

tonybet 20 free spins on flowers, WAIT there is a catch

Free Rounds are only awarded to female TonyBet players and they are valid on 2016.03.08 00:01-23:59 GMT +2.

What a joke

With respect, it IS International Female's Day; may well be an (accordingly apt) promotion

 

[lockinlove]

Yeah its def exclusive for us. I got 30 freespins using code girlsruntheworld on thunderbolt casino. And I dont even know who that is.

Plus some other offers from other casinos in relation to female day

 

[Jono777]

...now where did I put that dress

 

[dionysus]

...now where did I put that dress

 

[lockinlove]

I like your new puppy avatar

And btw, can you turn water into wine please?

 

[dionysus]

I like your new puppy avatar

And btw, can you turn water into wine please?

TY
well, as the god Dionysus (my namesake), i'd turn water into wine.
But I'm human and falllible; best I can do, is turn wine into water come the a.m. ...thus the sig

 

[babyjoker]

Hi,

If you have received the e-mail this morning and didn't receive any spins when redeeming the voucher, please contact the support and they will help you out. Scientific Games are experiencing some technical issues with the free spins and they are working on it right now to solve this.

Sorry for the inconvenience and confusion this may have caused.


Br,

Daniel

Im one of those people and support just told me "there all redeemed is there anything else I can help you with"

I thought something was up as it usually says "all vouchers have been redeemed" but this time it said "voucher finished"

Anyway a little bit of feedback for you Dan, hope your well anyway dude, tc

 

[Tirilej]

Im one of those people and support just told me "there all redeemed is there anything else I can help you with"

I thought something was up as it usually says "all vouchers have been redeemed" but this time it said "voucher finished"

Anyway a little bit of feedback for you Dan, hope your well anyway dude, tc

I guess they had to put a stop on it since they had a problem from the beginning. Normally they are not finished this time since they raised the amount to 3500...and changed the rules to only recent depositing customers.
It took 10 minutes in chat to get 10 free spins on Flowers instead so I don't blame them

 

[asadzareef89]

i was told free spins claimed and nothing left to claim,

 

[jojomc1]

what a pain and waste of time

Videoslots saying voucher finished already lol

i got a message with free spins from Videoslots but by the time i tried to use it the offer had closed boo hoo will have to be quicker next time xx

 

[syntynyt]

^have you by any chance had different instructions in email like make deep cuts into flesh while playing starburst or what pain and waste of time is to copy the code in account, is taking more than 1 minute??? there is no other casino giving weekly free spins, even more on WMS/yggdrasil games that could leave a hole in their bank account, the others like to keep the cost of 'generosity' very low and put wagering on starburst free spins. ive redeemed all VS free spins almost weekly for an year, now they put some other rules in place and is the end of the world. dont see at least monthly from other acclaimed casinos.

 

[Ridde]

Same happened to me at Videoslots. Got email, was told free spins claimed and there was nothing.

But first time, so I'm not so angry

 

[xxshepxx]

I got a reply saying it was for selected accounts. Active players only. Which means £50 in 3 days isnt active enough.

I was also told hotmail users struggle with emails...can anyone confirm this?

Still not being honoured althouh the code was fine and working, and it said in my account the spins were added

Unfortuantely this was the first one i would have been eligible for, and its gone wrong. So not great timing for my views on VS

 

[interlog]

I got a reply saying it was for selected accounts. Active players only. Which means £50 in 3 days isnt active enough.

I was also told hotmail users struggle with emails...can anyone confirm this?

Still not being honoured althouh the code was fine and working, and it said in my account the spins were added

Unfortuantely this was the first one i would have been eligible for, and its gone wrong. So not great timing for my views on VS

Yes, I changed mine to a GMail one

 

[Tirilej]

I got a reply saying it was for selected accounts. Active players only. Which means £50 in 3 days isnt active enough.

I was also told hotmail users struggle with emails...can anyone confirm this?

Still not being honoured althouh the code was fine and working, and it said in my account the spins were added

Unfortuantely this was the first one i would have been eligible for, and its gone wrong. So not great timing for my views on VS

Do yourself a favour and send a pm to Philip or Dan. I'm sure they will help you out. You are suppose to get something. At least they wrote so in the other thread since you manage to redeem the code.
Yes hotmail do have problems, but so have other providers I've heard.

 

[refre]

I suspect they select accounts several days in advance.
I deposited about €500 a few days ago, but I did not receive free spins.
Before that I had not deposited for weeks, so I'm guessing that's what they based it on.

I'm glad they took action though.
With the old system a large portion of free spins must have gone to players who didn't qualify or receive the e-mail.


Freddy

 

[Tirilej]

I suspect they select accounts several days in advance.
I deposited about €500 a few days ago, but I did not receive free spins.
Before that I had not deposited for weeks, so I'm guessing that's what they based it on.

I'm glad they took action though.
With the old system a large portion of free spins must have gone to players who didn't qualify or receive the e-mail.


Freddy

I thought they were just generous

It is/was a way to get customers in too.
they only send emails for four things. Free spins, Cashback, races and cashouts.
That means that they are forgotten very fast since you wouldn't get a single email.

 

[Harry_BKK]

Philip explained it clearly in the VS thread.

They target certain countries every week and they now changed the system that only those who received the email will be able to claim the FS.

Today was Montezuma, hence as WMS is banned in many countries a lot of players did not receive an email.

Dan then posted that they had some tech issues, hence, if you received the email and could not claim the spins then PM Dan or Philip and they will make sure you get the spins.

All easy guys&girls keep cruising

 

[xxshepxx]

Do yourself a favour and send a pm to Philip or Dan. I'm sure they will help you out. You are suppose to get something. At least they wrote so in the other thread since you manage to redeem the code.
Yes hotmail do have problems, but so have other providers I've heard.

I did, it was Dan himself who said I wasn't getting anything.

I'm not going chasing it again, they had the opportunity to sort it, and I felt I was fobbed off again, so I'll leave it at that and see how the next one goes.

 

[Tirilej]

I did, it was Dan himself who said I wasn't getting anything.

I'm not going chasing it again, they had the opportunity to sort it, and I felt I was fobbed off again, so I'll leave it at that and see how the next one goes.

Don't worry. You'll get it the next time.
I'm sure they have had a hell all day long for this so they've already paid for their mistakes

 

[Adriana B]

AND, let's remember. They don't have to do this. I did not get an email because I cannot play WMS games. Am I upset? No way! I say cut them some slack. Next week we will all be happy again.

 

[Jono777]

Made a deposit at VS today, in fact I made 2!

Looking forward to my cash back and FREE SPINS next Tuesday

 

[spintee]

I got a reply saying it was for selected accounts. Active players only. Which means £50 in 3 days isnt active enough.

I was also told hotmail users struggle with emails...can anyone confirm this?

Still not being honoured althouh the code was fine and working, and it said in my account the spins were added

Unfortuantely this was the first one i would have been eligible for, and its gone wrong. So not great timing for my views on VS

Phillip said, Any body who received the email and put code in will receive free spins added to the account, Due to had some trouble with the machine they was on,

I personally not deposit in a week or two but received the email, Spins did not work but they added them to flowers, As you said you was struggling with the email than you was most likely entitled to them as accepted the code, I say this as Jonmincher tried and it did not let him redeem,

I nether received emails from VS but the last few weeks I have been receiving fine, The rep said they changed there end with the emails and stuff and since than alot more have been getting them,

 

[mina1929]

AND, let's remember. They don't have to do this. I did not get an email because I cannot play WMS games. Am I upset? No way! I say cut them some slack. Next week we will all be happy again.

Exactly right, feel the same way

 

[nutnut]

First time i found live support a little rude on videoslots, i tried using the code before and got some message(can't remember what one), then seen messages on here about issues so went on and asked about it. He said i didn't receive any email(fair enough), but i pointed out i have never received any emails off VS, but in past have used all the voucher codes posted here. He then says i did not try to redeem the code, i said i did he said "you could not have".....i think i know if i enter a bloody code or not!

Not a big issue, but a little abrupt in his assumptions.

 

[nikantw]

Made a deposit at VS today, in fact I made 2!

Looking forward to my cash back and FREE SPINS next Tuesday

Carefull, if you play free spins you forfeit the bonus.

 

[nutnut]

Royal Panda's turning two, and we’re celebrating with a huge birthday party! Enjoy over 150 free spins, and see if you can win up to five grand in your very own panda costume.

Party with seven days of spins



How to get your 150+ free spins
Complete the following tasks today, and you’ll receive 22 free spins daily for seven days:
• Play two spins of live roulette today
• Play two hands of live blackjack today
• Play 22 spins on Twin Spin today

 

[LOOKAWAY]

Carefull, if you play free spins you forfeit the bonus.

What bonus? I thought cash back was cash?